- CUNY (New York, NY)
- …community, addressing inquiries and resolving issues in a timely manner. Reporting to Helpdesk manager , the candidates will work closely with other Helpdesk ... Deliver first-call resolutions when possible, and escalate issues to the Helpdesk Manager or schedule field technicians as needed. + Maintain a customer-focused… more
- Insight Global (New York, NY)
- …solution support for all printers, updating printer tickets in coordination with the helpdesk manager , and assisting with training activities for the customer ... devices at customer headquarters. The individual collaborates with the customer helpdesk to offer printer support, addressing high-priority and critical printer… more
- The Institute for Family Health (New York, NY)
- …equipment. The Director of Information Technology provides direct oversight to the Manager of the Information Technology Technician and Helpdesk teams. ... team of engineers, developers and system administrators and supervises the manager of helpdesk analysts and technicians. + Coaches, mentors, and manages the… more
- Randstad US (Purchase, NY)
- …a tangible impact in a fast-paced environment? Join our clients role as an IT Helpdesk Support Specialist and be at the heart of our IT operations, ensuring our ... or reach out if you have any question! Matias Rodriguez Account Manager - PPO Randstad Digital ###@randstaddigital.com location: PURCHASE, New York job type:… more
- Capgemini (New York, NY)
- **Job Title: Datacenter Transformation Engagement Manager , ServiceNow** **Location:** Dallas, New York, Atlanta, Houston, NYC, San Francisco, Chicago (Hybrid) ... Infrastructure Services Project and Consulting organization the Transformation Engagement Manager is primarily responsible for leading the successful deployment of… more
- City of New York (New York, NY)
- Job Description DOT's Division of Legal Affairs seeks to fill an Office Manager position in the Litigation Services and Records Management unit. The selected ... & Telecom in regards to equipment assignment and resolution of open helpdesk tickets. Scheduling meetings via Zoom, Microsoft Teams, WebEx, Outlook, etc. Assisting… more
- City of New York (New York, NY)
- …environment. Responsibilities include oversight of Network Services, Applications Services, Helpdesk and Cyber Security Units for the management of hardware ... the IT Division and managing Network Services, Applications Services, Helpdesk and Cyber Security Units. Lead a team of...that you must be reachable on the Computer Systems Manager civil service list or be currently serving permanently… more
- CBRE (New York, NY)
- …and Open POs and respond to inquiries from the Finance & Contract Support Manager *Maintenance of Finance system data - Ensure Contract Support team are delivering ... purchase orders, service orders, client and vendor invoicing *Support the Business Operations Manager and Finance & Operations Support Manager with month-end and… more
- City of New York (New York, NY)
- …and non-technical staff when providing support. Our daily operations include: - Helpdesk IT support received through our ticketing system: incoming calls, in person, ... deployments; managing Active Directory; disaster recovery; System Center Configuration Manager (SCCM); inventorying assets; assisting with network needs and… more
- Randstad US (New York, NY)
- …Streaming Lab Infrastructure Technician will work closely with the Lab & Network Manager to build, maintain, and support the lab environments essential for testing ... years of experience is preferred) + Audio + Visual + Visual + A/V + Helpdesk + Desktop Support + Network Administration (4 years of experience is preferred) +… more
- Meta (New York, NY)
- …with our internal customers. This role is reporting into the Enterprise Operations Manager in the Engagement team, and requires a diverse and flexible skill-set for ... computing. mobile devices and application system environment (whether locally at the Helpdesk or remotely). 3. Utilize excellent customer service skills and ensure… more
- TEKsystems (New York, NY)
- …train them on the various clinical/business applications. In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests ... to problem management process Skills: Service Desk, Help Desk, Helpdesk , Support, Troubleshooting, Customer service, Windows, Technical support, Desktop, Servicenow,… more