- Amazon (New York, NY)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Bristol Myers Squibb (New York, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... contact. + The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and… more
- Intuit (New York, NY)
- …other insights teams such as Customer Research, Competitive Intelligence, Analytics, CX Voice of Customer , Experience /UX Research, and Support Insights ... guide internal teams on driving business growth. As a Senior Researcher on our Customer Research team,...managing vendors, and collaborating across Mailchimp's Strategy, Marketing, Product, Customer , and CX & Design teams. What… more
- SAP (New York, NY)
- …analytics, application development and integration, intelligent technologies and AI. + SAP Customer Experience ( CX ) - Knowledge of e-commerce, sales, ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...options for you to choose from. Job Title: Specialist Customer Success Manager (S-CSM) - SAP Academy for … more
- Amazon (New York, NY)
- …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... achieve Amazon's Climate Pledge goals. We are seeking a Sr . Continuous Improvement Engineer to join the WW Continuous...analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role… more
- Citigroup (New York, NY)
- The CX Analytics Sr Analyst is a...various data sources and tools to monitor the omni-channel customer experience . Assist in the rollout of ... journey based Customer experience . Provides input on the structure of journeys and...Successfully interacts with various levels within the organization, including senior management. Promotes a culture of collaboration and teamwork… more
- Amazon (New York, NY)
- …design community within the organization and across Amazon About the team The Amazon Delivery's Customer Experience team (ADX CX ) team is a diverse group of ... shopping? Amazon Delivery's Customer Experiences team (ADX CX ) is seeking our next Senior UX...end (user flows, wireframes, high-fidelity visuals) Preferred Qualifications * Experience presenting to and effectively advising senior … more
- CIBC (New York, NY)
- …Analytical Thinking, Business Effectiveness, Business Growth, Business Objectives, Communication, Customer Experience ( CX ), Detail-Oriented, Leadership, ... stakeholders across the different businesses our team supports including up to Senior Management levels + Prioritizes, directs and implements assignments / projects… more
- CIBC (New York, NY)
- …Type** Regular **Weekly Hours** 40 **Skills** Advisory Services, Analytical Thinking, Customer Experience ( CX ), Financial Modeling, Financial Research, ... + Assist in company due diligence investigations + Support senior investment banking colleagues and directing and training analyst...or Masters in Finance is an asset. + **Industry Experience .** A minimum of 3 to 4 years of… more
- CIBC (New York, NY)
- …Hours** 40 **Skills** Analytical Thinking, Business Development, Credit Risk Management, Customer Experience ( CX ), Financial Modeling, Financial Statement ... a core growth avenue for CIBC, having added multiple senior hires over the past two years as the...degree and at least 1 year of relevant work experience ; exposure to S&P Capital IQ, FactSet and /… more
- CIBC (New York, NY)
- …Hours** 40 **Skills** Analytical Thinking, Business Development, Credit Risk Management, Customer Experience ( CX ), Financial Modeling, Financial Statement ... transactional support for the team, and will gain significant experience working on a wide range of "clubbed" and...and justifiable assumptions and downside cases + Work with senior members of the US Leveraged Finance team and… more
- Amazon (New York, NY)
- …org teams and it's many global partners. Key job responsibilities * Defining a CX vision for the shopping experience in partnership with your design team, ... If you have a passion for reinventing the shopping experience and you enjoy the thrill of experimentation, optimization,...is a unique product opportunity to develop a new customer -centric roadmap. Today, most product roles at Amazon are… more
- Amazon (New York, NY)
- …- Experience in physical retail, preferably grocery Preferred Qualifications - Experience in influencing senior leadership through data driven insights - ... Amazon Fresh In-Store Product team is looking for a Sr Product Manager for Merchandising. This role will own...Experience working across functional teams and senior stakeholders Amazon is committed to a diverse and… more
- Amazon (New York, NY)
- …Owners build better brands that customers absolutely love while ensuring the best possible customer experience within the Amazon Store? Do you have the ability ... well-written, data driven business strategy, and lead review with senior leadership -Launch and optimize brand CX ...or other analytical tools for conducting data analysis - Experience with customer segmentation, profiling, and targeting… more
- Amazon (New York, NY)
- …on expert knowledge, and the publisher protections necessary to protect the viewing/shopping customer experience . The PRM works closely with ad product owners ... Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including...the right place. Amazon Ads is looking for a Senior Product Release Manager to lead release management globally… more
- Amazon (New York, NY)
- …the lifecycle of complex cross-functional initiatives that have significant impact on the customer experience , supporting a team of builders that anchor on ... and maintain new user experiences and technology initiatives that improve the shopping experience . Key job responsibilities As the Sr . Technical Program Manager… more
- Amazon (New York, NY)
- …org teams and it's many global partners Key job responsibilities * Defining a CX vision for the shopping experience in partnership with your design team, ... is a unique product opportunity to develop a new customer -centric roadmap. We are building a new Product team... experience - Well developed analytical skills and experience setting up CX experiments and analyzing… more
- Amazon (New York, NY)
- …using any of SQL or other analytical tools for conducting data analysis - Experience with customer segmentation, profiling, and targeting Amazon is committed to ... combining technology, science, innovation, marketing and creativity to build new customer -facing features and experiences alongside cutting edge tools for marketers.… more
- Amazon (New York, NY)
- …identification and mitigation. About the team The Amazon Bookstore team owns the customer experience for browsing for, evaluating, and buying physical and ... Amazon Books team is looking to hire an experienced Senior Product Manager Technical to drive CX ...work. They have a demonstrated history of success managing customer -facing technical products and have experience with… more
- Amazon (New York, NY)
- …vehicle of choice. In this role, you'll be designing new product offerings for a new customer experience on Amazon. The Vehicle Sales UX team is seeking a ... customer -obsessed Senior Manager, Product Design to join...big, framing designs in the context of the broader customer experience , and are equally comfortable diving… more