- Hospice of Michigan (Southfield, MI)
- Job Summary: Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination of related patient care activity statewide. ... outcomes, in collaboration with regional leadership, as well as triage clients (by phone or virtually), and ensures that...to achieve desired outcomes. + May participate in the manager on-call rotation, as needed. + Responsible to support… more
- Henry Ford Health System (Detroit, MI)
- …various industry standards/functionalities. The ideal candidate will have experience in the contact center technology space, Genesys On-Prem and Cloud solutions ... DESCRIPTION: Working under general direction of the Project Manager , Manager or the Director: Leads...experience with designing, managing and optimizing the integration of contact center systems with third party solutions.… more