• Service Desk Analyst

    TEKsystems (Livonia, MI)
    …point the client may offer a permanent opportunity Shift is M-F 8am - 5pm Skills Service desk , Help desk , Customer service , Servicenow, Phone support, ... Troubleshooting Top Skills Details Service desk ,Help desk ,Customer service ,Servicenow,Phone support,Troubleshooting Additional Skills & Qualifications… more
    TEKsystems (01/18/25)
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  • Help Desk Analyst II

    Robert Half Technology (Livonia, MI)
    …are offering a contract to permanent employment opportunity in Livonia, Michigan for a Help Desk / Service Desk Analyst . This role focuses on providing IT ... to ensure smooth daily operations. * Manage and resolve service desk tickets in a timely manner....A minimum of 2 years experience in a Help Desk Analyst role or similar * Proficiency… more
    Robert Half Technology (11/24/24)
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  • Service Desk Analyst

    TEKsystems (Livonia, MI)
    …technical helpdesk experience of at least 1-2 years. Shift is M-F 8am - 5pm Skills Service desk , Help desk , Customer service , Servicenow, Phone support, ... Troubleshooting Top Skills Details Service desk ,Help desk ,Customer service ,Servicenow,Phone support,Troubleshooting Additional Skills & Qualifications… more
    TEKsystems (01/17/25)
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  • Service Desk Analyst

    TEKsystems (Troy, MI)
    …s/w, applications - Windows environment - Soft skills Pleasant! Great customer service skills Skills windows 7, troubleshoot, Microsoft office suite, Help desk ... Top Skills Details windows 7, troubleshoot, Microsoft office suite,Help desk support,Windows 10,Active directory,sccm,Servicenow,hardware troubleshooting Additional Skills & Qualifications… more
    TEKsystems (01/19/25)
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  • Service Desk - IT Healthcare…

    HTC Global Services Inc (Troy, MI)
    …Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Technical Service Desk Analyst Job Description The Technical Service ... Minimum of a HS diploma + Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous experience working in a nursing or… more
    HTC Global Services Inc (01/22/25)
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  • IT Support

    TEKsystems (Farmington Hills, MI)
    Description The IT Service Desk Analyst I - Is a full-time in office role working on the Service Desk Team. This role will provide on-site and remote ... to remediate issues and strive to provide a positive Service Desk experience. Skills Help desk...the top 10% of Calls Presented and Handled by Analyst . Strive to be in the top 10%… more
    TEKsystems (01/14/25)
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  • Quality Assurance Analyst I

    HTC Global Services Inc (Troy, MI)
    …Description: The entry level Quality Assurance Analyst is responsible for monitoring the service desk analysts to ensure high quality customer service to ... + Track and identify reoccurring problems and trends regarding service desk analysts. + Analyze quality and...+ 1 to 3 years of service desk experience. + HDI Support Center Analyst more
    HTC Global Services Inc (01/09/25)
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  • IT Help Desk Analyst 1 (day shift)…

    Trinity Health (Livonia, MI)
    …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... either Livonia, Michigan, or New Town Square, Pennsylvania.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under… more
    Trinity Health (11/28/24)
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  • Help Desk Analyst

    TEKsystems (Southfield, MI)
    Description Job Summary: With the goal of providing superior service and first contact resolution, delivers front line technical support to customers via multiple ... trends and outages as needed to leadership and for Service News postings. * Manages time in customer contact...Skills * At least 3 years of recent help desk troubleshooting experience in a call center environment *… more
    TEKsystems (01/20/25)
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  • Business Workflow Analyst I, Quality…

    BeneLynk (Detroit, MI)
    …systems we build, to our government relations, to our outreach operations, is in service of this one central vision. WHO WE ARE We are big-hearted people, passionate ... serve call us "miracles," "kind," "professional," "human," and "compassionate," and all with " service that gets the job done." We pride ourselves on creating a… more
    BeneLynk (12/11/24)
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  • Desktop Support Analyst

    Robert Half Technology (Livonia, MI)
    …permanent employment opportunity in Livonia, Michigan. We are seeking a Desktop Support Analyst to join our team. Your primary duties will involve providing white ... software issues, and maintaining a high level of customer service . Responsibilities * Provide technical support for both hardware...backups of data * Respond to and resolve help desk requests * Upgrade systems and processes as required… more
    Robert Half Technology (11/24/24)
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