- Needham Bank (Wellesley, MA)
- …Job Description The Operational Assurance Analyst will assist in executing quality assurance reviews to provide oversight and monitoring of high-risk ... standards, and/or auditing practices. Desire to continuously learn and improve. Customer service oriented and problem-solving skills. Demonstrated analytical… more
- BankTalent HQ (Whitinsville, MA)
- …We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about learning new things, ... a minimum during the Teller rotation to: Continually exceed customer service expectations by offering excellent ...adapt to change within a fast-paced business environment. Meet Quality Assurance and cross-sell requirements and other… more
- BankTalent HQ (Whitinsville, MA)
- …priorities and adapt to change within a fast-paced business environment. Meet Quality Assurance and cross-sell requirements and other key performance metrics ... Skills, Experience and Education: HS Diploma or equivalent required. Knowledge of customer service practices and technology highly preferred Experience in a… more
- Granite Telecommunications (Lincoln, RI)
- …has countless opportunities for you. EOE/M/F/Vets/Disabled Summary of Position: The Quality Assurance Representative is responsible for performing detailed ... service with an emphasis on reliability and outstanding customer support and our customers include over 85 of...records and contribute to process improvement initiatives. Analyze trending quality issues conduct root cause analysis to be able… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- National Safety Council (Worcester, MA)
- …Instructor Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly ... Impairment We are currently looking for a Program Delivery Quality Assurance Monitor to join us in...and Powerpoint + At least 2 years of relevant customer service or call center experience preferred… more
- ZOLL Medical Corporation (Pawtucket, RI)
- …take pride in their commitment to improving patient outcomes while delivering world-class customer service .At ZOLL, you won't just have a job. You'll have ... great time to be a part of ZOLL!Job SummaryResponsible for supporting the Quality Assurance organization with quality improvement, supporting manufacturing,… more
- Needham Bank (Wellesley, MA)
- Job Descriptions: The Operational Assurance Analyst will assist in executing quality assurance reviews to provide oversight and monitoring of high-risk ... practices. + Desire to continuously learn and improve. + Customer service oriented and problem-solving skills. +...2+ years' experience in a risk, audit, BSA, or quality assurance function; experience in financial institutions… more
- Point32Health (Canton, MA)
- …not-for-profit health and well-being organization dedicated to delivering high- quality , affordable healthcare. Serving nearly 2 million members, Point32Health ... all of our colleagues, which helps us to provide service with empathy and better understand and meet the...with business organizations and other IT groups to ensure quality solutions are delivered within project timelines. + Engage… more
- CVS Health (Worcester, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CenterWell (Providence, RI)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- RTX Corporation (Marlborough, MA)
- …and Connected Aviation leadership. You will report directly to the Connected Aviation Design Quality Assurance Lead. **What You Will Do** + Provide Quality ... balance of skills including; investigation, attention to detail, root cause analysis, customer service , and relationship building. Candidate's ability to quickly… more
- CVS Health (Medway, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Otsuka America Pharmaceutical Inc. (Providence, RI)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Hologic (Marlborough, MA)
- …career. The Quality Control Inspector is a critical member of the Quality Assurance team, responsible for ensuring that finished products and in-process ... components meet all regulatory, quality , and customer requirements before release to...and innovative solutions. Engage in proactive communication, provide excellent service , and develop a deep understanding of customer… more
- Candela Corporation (Marlborough, MA)
- …over 60 other countries. **General Summary** The Sr. Director, Design and Supplier Quality Assurance is responsible for NPI Design Controls, Design Transfer, and ... **Sr. Director, Design and Supplier Quality ** Requisition Number **2882** Location **US - Marlborough,...implement supplier corrective actions/improvements. . Work closely with Field Service to understand customer issues and to… more
- ZOLL Medical Corporation (Pawtucket, RI)
- …offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high- quality products and exceptional customer service . ZOLL products ... of the ZOLL's Supplier Quality program. Assist the Procurement, Quality Assurance , Manufacturing and Engineering departments with the day-to-day issues… more
- Aaron's Inc (Worcester, MA)
- …guest deliveries as directed by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete and ... 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + Excellent… more
- Datavant (Providence, RI)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
