- Highmark Health (Providence, RI)
- …value proposition, outlines vision and execution plans, gains alignment and support from key strategic partners and stakeholders, and oversees execution of ... within the designated portfolio + Identify and drive both cross-product and cross- customer value and shared learnings. + Guide Agile developments in the role… more
- Amazon (Westborough, MA)
- …the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. ... Experience (MSP CX) team works backwards from Internal Customer Insights to Validate, Deploy and Support ...or adjustment during the application and hiring process, including support for the interview or onboarding process,… more
- Dodge Construction Network (Providence, RI)
- Customer Success Manager Location: Remote, United States, United States **Description** **_Position Summary_** TheCustomer Success Manageris a key member of our ... time-to-value + Build and maintainstrong relationships withfirst-yearcustomersto understandtheirneeds, provide support and ensure customer satisfaction + Driveongoingcustomer… more
- Verint Systems, Inc. (Providence, RI)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a customer and ... At Verint, we believe customer engagement is the core of every global...outcomes, business challenges, key KPIs, and providing recommendations. + Support creating and delivering a success roadmap that aligns… more
- Verint Systems, Inc. (Providence, RI)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to improve the ... behavioral intelligence of their sales and service agents. The Senior Customer Enablement Manager will work cross-departmentally to oversee a portfolio of… more
- CVS Health (Woonsocket, RI)
- …more personal, convenient and affordable. CVS Media Exchange is hiring a Senior Ad Tech Support Manager . This role will report to the Lead Director, Ad Tech ... convert CVS consumers to shoppers. The Senior Ad Tech Support Manager will be responsible for building...Management, Ad Policy and 3rd party vendors to ensure onboarding and client escalations are resolved in a timely… more
- Amazon (Westborough, MA)
- …organizational change management, and communication skills to align a broad range of support initiatives for the customer . You will own and drive execution ... in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between...or adjustment during the application and hiring process, including support for the interview or onboarding process,… more
- Amazon (Westborough, MA)
- …workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ... product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new… more
- Cardinal Health (Providence, RI)
- …for the overall daily direction, coordination, and evaluation for an Access & Patient Support program team. The manager will use their market knowledge of Rx ... Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and… more
- Amazon (Westborough, MA)
- …workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ... in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between...product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from… more
- Wilson Language Training (Providence, RI)
- …a team of highly skilled Acadience Training Specialists. This includes recruitment, onboarding , professional development, and continuous support to ensure the ... training and support services to educators. As a key leader, the ATS Manager will oversee hiring processes, design tailored onboarding plans, and foster a… more
- IQVIA (Northborough, MA)
- …connectivity is not permitted. **Preferred Qualifications:** + Previous experience in Patient Support Services (Hub) + Previous Customer Service experience in ... **Position Summary:** AllCare Plus Pharmacy, an IQVIA company, is seeking a Care Manager ! Responsibilities will vary by program and its lifecycle. Care Manager 's… more
- Cardinal Health (Providence, RI)
- Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and ... continuously integrating advanced and emerging technologies to streamline patient onboarding , qualification and adherence. Our non-commercial specialty pharmacy is… more
- IQVIA (Northborough, MA)
- …can help deliver medical breakthroughs in the real world. The Associate Program Manager is responsible for the daily operational effectiveness of a dedicated team ... within the copay support division. Additionally, this role ensures the proper completion...Work cross-functionally with QA and Trainers for optimal training, onboarding , and continuous development of staff. + Answer staff… more
- Sunrun (Providence, RI)
- …and initiate sales training sessions to enhance product knowledge and sales techniques.** + ** Onboarding and Support ** **: Serve as the first point of contact ... diversity, inclusion and belonging. **Overview** **As a Sr. Affiliate Dealer Enablement Manager at Sunrun, you will be a driving force in strategizing, developing,… more
- TD Bank (Marlborough, MA)
- …business objective for Operational Excellence + Ensures necessary due diligence to support the accuracy of all customer transactions/activities + Follows and ... Business:** Personal & Commercial Banking **Job Description:** The Store Manager II develops, leads and contributes to the growth...and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding ** We… more
- Copeland (Providence, RI)
- …business. + Collaborate across functions to ensure strong performance and positive customer experience. + Actively support Vilter commercial processes including ... providing proven reliability for our customers. The Strategic Account Manager has a hunters mentality and rallies their peers...enquiry to closure of purchase order. + Provides aftersales support as needed to ensure customer satisfaction… more
- CVS Health (West Boylston, MA)
- …DL for additional support if/as needed + Partnering with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues willing to work in ... genuine care, and setting the bar for their pharmacy team. As a Pharmacy Manager , you will lead and develop a pharmacy team that provides exceptional patient care… more
- Emerson (Providence, RI)
- …target at addressing customer needs and challenges. A successful NI account manager leads a cross-functional team to establish NI as a trusted advisor to our ... As an NI Account Manager , you will be responsible for the business...and project management skills to make progress in exceeding customer objectives. + Drive personal and account-level growth through… more
- Amazon (Westborough, MA)
- …Configuration Manager plays a critical role in enhancing the customer experience. Key job responsibilities * Ensure inventory accuracy across product categories ... workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more