- Molina Healthcare (Rochester, NY)
- …is responsible for supporting total quality methods, processes, and procedures for the Call Center division. This position will help preserve service excellence ... through monitoring and assessing customer interactions of Call Center Associates; documenting agent performance strengths and weaknesses using a Quality… more
- University of Rochester (Rochester, NY)
- …this obligation and all other scheduling information are available from the Lead or Manager . When the minimum On- Call requirement is met, TAR hours (scheduled ... to patients, their families and others. Service Area: University of Rochester Medical Center Age of Patient Population Served: All X Neonatal X Pediatric: age 1-12… more
- University of Rochester (Rochester, NY)
- …Time Type: Full time Scheduled Weekly Hours: 40 Department: 500016 Admissions Center -SMH Work Shift: Range: UR URCD 217 Compensation Range: $94,058.00 - $124,280.00 ... exercise independent clinical judgement to support patient movement: The Transfer Center /Admitting Clinical Coordinator Registered Nurse (TC/ACC RN) provides direct… more
- The Highlands Living Center (Pittsford, NY)
- …Living and Memory Care. *Ensures adequate staffing for the shift, accepts call -offs and arranges for shift coverage as necessary. Medication Administration: *Assists ... needed. *Assists residents and staff during meal service. *Answers resident emergency call system promptly, evaluates the situation and resolves as needed, including… more
- Fedcap (Rochester, NY)
- What You'll Do As Residential Manager with Easterseals New York (ESNY) in Rochester, you will report to the Regional Director and provide oversight for students with ... two residences and attend school on the ESNY Kessler Center campus. You will coordinate care plans, manage staff,...drills, incidents, monthly financial reports, etc. + Providing emergency on- call services when needed. You're a great fit for… more
- CVS Health (Macedon, NY)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... the bar for their pharmacy team. As a Pharmacy Manager , you will lead and develop a pharmacy team...If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We… more
- University of Rochester (Rochester, NY)
- …other OPO's for patients listed on the local transplant lists. This position is on call 15 days per month that includes 2 on call weekends. Responsibilities ... on the local transplant lists. This position is on call 15 days per month that includes 2 on...potential donor's organ function to personnel at designated transplant center (s) according to the OPTN/UNOS match run list. Complies… more
- St. John's Embrace Living (Rochester, NY)
- …responsive, compassionate, innovative, and fun for both employees and residents that call St. John's home. Description & Responsibilities The Nurse Manager ... spiritual needs beyond traditional nursing home procedures and protocols. The Nurse Manager will create and sustain small home clinical excellence, will support… more
- Action for a Better Community, Inc. (Rochester, NY)
- Program: Business Services Location: 400 West Ave Position: Facilities Operations Manager Hours: 40/hrs. 52 wks. Salary Range: $55,140 - $88,233 Salary Grade: 7 ... direction of the BSO Department Director, the Facility Operations Manager 's role is to assist in the management of...Requires the flexibility to work over-time and varying hours, on- call , and alternate shifts if necessary and emergencies. Must… more
- FLACRA (Geneva, NY)
- …to be the key point of contact in managing children & youth services. The Care Manager will be the center point of the communication to ensure all providers are ... CHHUNY Care Manager Finger Lakes Addiction Counseling and Referral Agency...to children/youth in the seven counties we cover + On- Call duties as assigned for nights and weekends About… more
- Fresenius Medical Center (Victor, NY)
- …role as well as a leadership path from Area Technical Operations Manager , Regional Technical Operations Manager , and Senior Director Technical Services, ... state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed. **EDUCATION AND CREDENTIALS:** +… more
- Pactiv Evergreen (Canandaigua, NY)
- **Overview** The General Manager (GM) for the distribution facility oversees all aspects of center operations, including strategic planning, financial ... throughout the facility * Partners with Supply Chain Planning Manager to ensure efficient execution of the operations plan...disabilities who would like to request an accommodation, please call ### or email ###@Pactiv.com. All information will be… more
- The Highlands Living Center (Pittsford, NY)
- …24-37.5 hrs. week. Partnering with the Director of Laurelwood-Assisted Living, Nurse Case Manager , and the other RCA team members, the primary purpose of your job ... Assists residents and staff during meal service. + Answers resident emergency call system promptly, evaluates the situation and resolves as needed, including… more
- NBT Bank (Webster, NY)
- …annual reviews, establishes individual goals and proposes salary recommendations to Market Manager for approval. Responsible for sales coaching of branch staff and ... assistance with the Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com....via email at ###@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00… more
- Molina Healthcare (Rochester, NY)
- …with suggested solutions. + Achieves individual performance goals as it relates to call center objectives. + Assists with training needs of employees as ... needed. + Demonstrates personal responsibility and accountability by meeting attendance and schedule adherence expectations. **JOB QUALIFICATIONS** **Required Education** Bachelor's Degree or equivalent combination of education and experience. **Required… more
- Molina Healthcare (Rochester, NY)
- …and/or cost control initiatives. + Provides leadership for the pharmacy call center team as delegated by the Manager . + Identifies and implements programs ... serve as a team lead to support the pharmacy manager in the daily operations of the pharmacy team...ratings, HEDIS, CAHPS, and other quality metrics. + Assists call center pharmacy technicians with clinical questions… more
- University of Rochester (Rochester, NY)
- …notification check list. Follow emergency protocols accordingly to include contacting supervisor and manager on call as well as senior leadership, notifying them ... leadership and follow up with a summary email. If necessary, call in additional Customer Service Center staff to provide support during an emergency. - Manage… more
- University of Rochester (Rochester, NY)
- …notification check list. Follow emergency protocols accordingly to include contacting supervisor and manager on call as well as senior leadership, notifying them ... leadership and follow up with a summary email. If necessary, call in additional Customer Service Center staff to provide support during an emergency. - Manage… more
- University of Rochester (Rochester, NY)
- …technical resource for the Customer Support Department. Responsibilities include telephone ( Call Center ) coverage, report printing, faxing and communicating ... expectations are met. JOB RESPONSIBILITIES: - Serves as a member of the Call Center team. Answers telephone calls, providing routine information related to… more
- University of Rochester (Rochester, NY)
- …needs - Evaluates and resolves service escalations when serving as interpreter manager on- call QUALIFICATIONS: - Associate's degree or equivalent combination of ... interpreting services for all clinical and professional University of Rochester Medical Center staff, patients and family members/significant others who are with the… more