- Evolent (Boise, ID)
- …activities to consistently meet established customer service /contact center service levels/metrics + Staff the agent Team "help desk" and quickly ... Assists CSO supervisor in mentoring and giving feedback to customer service agents while handling agent...related guidelines, processes and protocols + Participates in designated cross department work group and attend required meetings, as… more
- Highmark Health (Boise, ID)
- …Product Manager defines the vision, strategy and roadmap for transforming the customer service experience. Leveraging AI and innovative platform capabilities, ... the sets of products/tools within the designated portfolio + Identify and drive both cross -product and cross - customer value and shared learnings. + Guide… more
- Humana (Boise, ID)
- …Will help drive the digital roadmap, representing the needs of the overall agent , member, or customer experience. Must be a self-starter who understands ... digital, customer , and business requirements, and can lead and manage...work with stakeholders across the brokerage business lines, including Agent CRM, Agent Contracting, Commissions, and Call… more
- R1 RCM (Boise, ID)
- …you will interact daily with our Performance Management team, site leaders and Shared Service teams. You will be expected to leverage your revenue cycle expertise to ... defects and improve process outcomes, while demonstrating an ability to produce customer -ready deliverables and solid judgement when solving problems. Some of your… more
- R1 RCM (Boise, ID)
- …include daily interaction with our Performance Management team, site leaders and Shared Service teams. You will be expected to leverage your revenue cycle expertise ... improve process outcomes, while demonstrating an ability to produce customer -ready deliverables and solid judgement when solving problems. **Responsibilities:** +… more
- Trinity Health (Boise, ID)
- …to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. The Saint Alphonsus Medical Group is ... and strategic performance by delivering services that ensure high level customer satisfaction. Build strong rapport and trust with providers, stakeholders, and… more
- Windstream Communications (Boise, ID)
- …Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better (TM) every day. ** ** **About ... + Assure that correct collateral/promotion is presented always and the Partner/ Agent understands current offers + Propose special initiatives to drive sales… more