- R1 RCM (Boise, ID)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Operations Lead , Customer Partner you ... of R1 workflow technologies. **Here's what you will experience working as a Senior Operations Lead , Customer Partner:** + Mitigate back-end revenue… more
- Merck (Boise, ID)
- **Job Description** **Reporting to the CFA Strategy and Operations Lead , the Customer Facing Application (CFA) Strategy and Operations Senior ... and technical teams, as well as external providers to evolve our strategic customer engagement model. The CFA senior specialist will directly contribute to… more
- Coinbase (Boise, ID)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...years in CX program management, project management, or product operations * Proven success leading retention or scaled product… more
- Coinbase (Boise, ID)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an...product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement… more
- Oracle (Boise, ID)
- …(OCI) is seeking an accomplished Senior Director of Global Physical Security Operations to lead and advance the protection of our cloud operations ... management, performance benchmarking, and compliance with Oracle's security standards. + GSOC Operations : Lead Global Security Operations Center (GSOC)… more
- Lumen (Boise, ID)
- …as we digitally connect the world and shape the future. **The Role** As the Senior Lead Program Manager in Lumen's Black Lotus Security Group (BLSG), you drive ... for a results-oriented program management professional, who exhibits strong agency and customer mindset with a record of delivering complex initiatives in dynamic… more
- Oracle (Boise, ID)
- …Management Cloud (WMS)** and **Fusion Inventory Management** solutions. Acting as a senior individual contributor, you will lead complex implementations, design ... **Job Description** As the **Oracle Cloud WMS & Inventory Lead ** , you will serve as the functional authority for **Oracle Warehouse… more
- PagerDuty (Boise, ID)
- …Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations . + Develop and implement customer success strategies aligned ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...operations . Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use data to… more
- Lumen (Boise, ID)
- …Candidate** **Required Competencies:** + Business Acumen: Strong understanding of business operations and strategies. + Sales and Customer Success Methodologies: ... as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager, you will serve as a performance consultant to the… more
- Oracle (Boise, ID)
- …reducing toil through automation, observability, and self-healing mechanisms. + Lead architecture, analysis, design, implementation, and production operations ... engineering center with the focus on excellence. As a Senior Principal Site Reliability DevOps Engineer, you will be...to deliver platform features and secure-by-default designs. On-call and operations + Participate in an on-call rotation; lead… more
- Cardinal Health (Boise, ID)
- **What Operations Technology contributes to Cardinal Health** Operations is responsible for materials handling and product distribution in a distribution or ... inventory management as well as demand, supply and manufacturing planning. Operations Technology is responsible for the identification and application of appropriate… more
- Cornerstone onDemand (Boise, ID)
- **About the Role:** As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support ... relevant field and/or role aligned experience required. + 6+ years experience in customer support/ operations roles, with at least 5 years leading teams in a SaaS… more
- Oracle (Boise, ID)
- …proactive engineers with 3-5 years of experience to join our Global Network Operations Center (GNOC) team. The GNOC is our front-line for addressing physical network ... analysis, incident mitigation, and redirection as necessary to maintain and optimize operations for Oracle Cloud Infrastructure (OCI). Our primary objectives are: .… more
- Oracle (Boise, ID)
- …by being a liaison between our clients and Oracle's internal operations . Identify product expansion/upsell opportunities. Work with larger clients. Provide input ... contact for your customers. Building and fostering relationships with key customer stakeholders (executives, business & IT leaders, influencers, and decision-makers)… more
- Cardinal Health (Boise, ID)
- **_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and ... reports, oversees financial systems and safeguards the organization's assets. Finance Operations is responsible for the oversight and overall performance of the… more
- Cardinal Health (Boise, ID)
- **_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and ... reports, oversees financial systems and safeguards the organization's assets. Finance Operations is responsible for the oversight and overall performance of the… more
- Lumen (Boise, ID)
- …medium & large projects to successful completion through effective project management, customer interaction, and IT coordination + Able to effectively estimate the ... to meet the agreed-upon business SLAs. + Collaborate and influence execution and operations team members to make the projects a success from inception to delivery… more
- Oracle (Boise, ID)
- …requirements to implement NetSuite in support of our customer 's customer experience and operational objectives. The Senior Principal Consultant will ... systems, applications, infrastructure, data, security and applicable leading practices. The Senior Principal Consultant will be responsible for customer business… more
- CenterWell (Boise, ID)
- …Partner closely with vendors to ensure interoperability and a seamless end-user experience. + Customer & Clinical Voice: Lead structured Voice of Customer ... caring community and help us put health first** The Senior Product Owner - Clinical Referral and Specialty Care...Product Owner - Clinical Referral and Specialty Care to lead strategy and execution for our referral management, payer… more
- Highmark Health (Boise, ID)
- …and prepares/maintains operations documentation for assigned applications. + Utilize or lead the integration of data obtained from external sources such as HC4, ... the gap between business needs and the analytical technology team. The Senior Decision Support Consultant will leverage technical, analytical, and business expertise… more