- BAE Systems (Washington, DC)
- …about delivering innovative IT solutions that enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst** , you'll play a ... IT professional looking for a new challenge, we encourage you to apply. As a Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and… more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems ... and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will...+ Analyze alerts, verify incidents, and escalate issues to Tier 2 or higher as + Perform initial… more
- GovCIO (Washington, DC)
- …timely technical support via phone, chat, and ticketing system. + Support initial mobile device setup, login credentials, application configuration, and user ... Technician - Tier I to deliver exceptional first- tier technical support to our nation's Veterans.... 1 **WHAT YOU'LL BE DOING** As a Tier 1 , you will have a strong… more
- Chenega Corporation (Arlington, VA)
- …the smallest possible impact on the business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC, server, or ... **Req ID:** 38777 **Summary** ** Tier 1 Help Desk Analyst** **Arlington,...Answering calls, executing request fulfillment actions, providing functional user support , training issues, initial diagnostics/troubleshooting, account management,… more
- Koniag Government Services (Washington, DC)
- …infrastructure and provide front-line support and troubleshooting. The Tier 1 Network Administrator will be the initial point of contact for network ... **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... teammate on our NOC, you'll be challenged with hard support problems where you will coordinate with other NOC...closure across Network OPS staff to include: + Completes initial categorization of Service Requests (type, sub-type, location device,… more
- RTX Corporation (Springfield, VA)
- …team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of ... one weekend (12 hours Sat and Sun) approximately every 5 weeks after initial training period with commensurate shift differential. After a weekend shift worked,… more
- Clark Construction Group, LLC (Mclean, VA)
- …role focuses on maintaining team productivity by providing prompt, courteous, and accurate Tier 1 application support ; troubleshooting common user issues; ... in our McLean, VA office. **Key Responsibilities** + Provide Tier 1 technical support for...IT Service Management (ITSM) platform, ensuring accurate documentation from initial contact to resolution + Diagnose and resolve common… more
- M. C. Dean (Falls Church, VA)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . Main responsibilities include but are not ... for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)**...IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and determine… more
- Red River (Chantilly, VA)
- …remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established ... seek to make those around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This… more
- BAE Systems (Washington, DC)
- …Remote Initial Support Analyst, you'll play a critical role in providing ** Tier 1 ** analysis and support for zero client, thin client, thick client, ... **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative...environment. If you are a motivated and skilled technical support analyst looking for a new challenge, we encourage… more
- Defense Health Agency (Fort Belvoir, VA)
- …is based on a tier scale, determined by the position specialty, grade and location. Tier 1 : $121,020 - 300,000 Tier 2: $145,000 - 320,000 Tier ... hospital is also tasked with maintaining unique capabilities to support continuity of government operations in the event of...of government operations in the event of crisis. The $ 1 .03 billion, 1 .3 million-square-foot facility opened in… more
- CACI International (Chantilly, VA)
- …of service and rapid issue resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling ... responsible for incident triage, ticket creation in a web-based CRM, initial troubleshooting, and escalation where appropriate-ensuring issues are resolved promptly… more
- Coinbase (Washington, DC)
- …Serve as the first point of contact for clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue from ... operational point of contact for our clients, handling everything from initial onboarding to troubleshooting complex issues. While you'll manage incoming requests… more
- Oracle (Washington, DC)
- …reporting process. * Leverage GHG emission data and sensitivity analysis to determine which tier 1 and tier 2 supplier products and manufacturing sites ... * Work on other compliance projects and provide backup support to other process owners. What are we looking...Corporate programs. Projects and assignments will vary over time. Initial focus will be supply chain Scope 3 greenhouse… more
- Tyto Athene (Ashburn, VA)
- …+ Escalate SOC performance issues or risks to management + Provide guidance and mentorship to Tier 1 and Tier 2 SOC Analysts to enhance their skills and ... is searching for a **Cyber Defense Forensics Lead** to support a law enforcement customer in Ashburn, VA. You...threats facing our clients. In addition to being our initial point of contact for end users, you will… more
- Eliassen Group (Washington, DC)
- …executive admins, and engineering stakeholders. + Understand the ecosystem of group sequences (eg, Tier 1 , Tier 2, escalation paths) to ensure proper ... utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and...use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes… more
- US Secret Service (Washington, DC)
- …the full range of acquisition planning and management functions required to support the development, acquisition, integration, and fielding of technology or other ... position starts at a salary of $121,785.00, GS-13 step 1 , with potential to $158,322.00 GS-13 step 10. Requirements...be required to: Obtain and maintain a top secret Tier 5 clearance. For more information visit OPM Mythbuster… more
- Deloitte (Mclean, VA)
- …and differentiated go to market activities + Develop overview materials to support initial meetings/conversations + Lead preparations for formal sales meetings ... Sales Executive who has the confidence and ability to ( 1 ) engage with our Industry and Alliance Teams to...position with key Alliance Vendors in the marketplace (3) support the acquisition of new customers through engagement and… more
- V2X (Indian Head, MD)
- …from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a ... explosives / energetics processing, decontamination, demilitarization, and demolition to support our Government customer. #clearance Responsibilities Major Job Activities:… more