- Mass Markets (Las Cruces, NM)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... other operational management associated with day to day contact center operations. Operationally, the Associate Director is...sales through the actions of others + Understanding of call center tools and technology used to… more
- Mass Markets (Mesilla, NM)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Las Cruces, NM)
- …SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers ... and possess a strong work ethic. A background in call center operations management is required, and...of direct reports. Operations Managers work closely with the site director and client account managers to… more
- Mass Markets (Mesilla, NM)
- …COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors ... service levels, deliver specific sales objectives and support the call center in all facets. Candidates for...of direct reports. Operations Managers work closely with the site director and client account managers to… more
- Mass Markets (Las Cruces, NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... provided by the IT department. Reporting directly to the director of network engineering, this position serves as the...tracking desktop hardware and software inventory in real-time. + On- site support - participate in end-user support and problem… more