• Business Analyst ( Customer

    City of Detroit (Detroit, MI)
    Business Analyst ( Customer Service ) Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/5161411) Apply  Business Analyst ( ... 9031-Non Union Appointees (DWSD) + Description + Benefits Description SUMMARY: The Business Analyst assesses specific department operations and identify ways to… more
    City of Detroit (12/05/25)
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  • Business Intelligence Analyst - CDI

    University of Michigan (Ann Arbor, MI)
    BUSINESS INTELLIGENCE ANALYST - CDI **Early...the knowledge and skill to identify, meet, and evaluate customer expectations. Broad customer service ... with other teams including Data Warehouse, Revenue Cycle Mid Service , and Finance to provide insights for adult and...employer. **Job Detail** **Job Opening ID** 268382 **Working Title** BUSINESS INTELLIGENCE ANALYST - CDI **Job Title**… more
    University of Michigan (12/07/25)
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  • UX/UI Tools Analyst - Ford Customer

    Ford Motor Company (Allen Park, MI)
    …you ready to change the way the world moves? **In this position ** The UX/UI Tools Analyst is part of the FCSD Customer Retention & Uptime Team. Our Mission is ... **UX/UI Tools Analyst ** We are the movers of the world and...to drive innovation in service experiences by deeply understanding customer and dealer… more
    Ford Motor Company (11/25/25)
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  • Business Analyst , Financial Aid…

    University of Michigan (Dearborn, MI)
    Business Analyst , Financial Aid Systems & Compliance **Early Site Maintenance** We are performing updates and maintenance to our applicant experience. As a ... Office of Financial Aid & Scholarships leadership team, the Business Analyst for Financial Aid Systems &...In partnership with the Associate Director of Compliance & Customer Service , support internal audits and quality… more
    University of Michigan (12/05/25)
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  • Business Analyst

    Cleo (Lansing, MI)
    ** Business Analyst ** Remote - US The Business Analyst plays a crucial role in aligning platform integrations with core business processes across ... + Collaborate with cross-functional teams (order management, finance, logistics, customer service ) to ensure that integrated process...+ 3 to 5+ years of experience as a Business Analyst or Integration Analyst more
    Cleo (12/10/25)
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  • Salesforce Business Analyst

    ABBTECH Professional Resources, Inc. (Lansing, MI)
    **Job Summary** : Client requests Salesforce Business Analyst to remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. As a ... Salesforce Business Analyst supporting CMS, you will be...will be trusted to work hand-in-hand with our CMS customer to collect business requirements, write them… more
    ABBTECH Professional Resources, Inc. (11/06/25)
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  • IT Business Optimization & Implementation…

    Oracle (Lansing, MI)
    …management, presentation, and influencing skills. + Excellent written and oral communication, customer service , business acuity, problem solving and ability ... **Job Description** **IT Business Implementation Analyst will:** + Responsible...ensure the problem is permanently resolved. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
    Oracle (11/25/25)
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  • Quality Analyst

    State of Michigan (Dimondale, MI)
    …and performance. This role supports the CSC ensuring operational effectiveness across service areas. The analyst evaluates business processes, identifies ... experience equivalent to the intermediate (10) level in state service . Education and Experience for Departmental Analyst ...How many years of experience do you have in Customer Service ? + None + 1 to… more
    State of Michigan (12/08/25)
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  • Senior Business Systems Analyst

    Highmark Health (Lansing, MI)
    …Problem-Solving + Communication Skills + Report Writing + SQL + Project Management + Customer Service + Leadership + Agile Methodolgy + Agile Project Management ... are actively seeking a highly skilled and experienced **Senior Business Systems Analyst ** with a specialized focus...and completing analysis of the results tying back to customer impacts. + Communicate in an exemplary manner with… more
    Highmark Health (12/13/25)
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  • Sr. Business Analyst (Remote)

    GovCIO (Lansing, MI)
    **Overview** GovCIO is currently seeking a Sr. Business Analyst to join a cross-functional team dedicated to delivering impactful features. This position is ... business knowledge and perspective of a particular business and the IT needs of that customer...Skills and Experience** + Experience supporting integrations as a Business Analyst specifically in backend processes without… more
    GovCIO (11/01/25)
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  • Business Process Analyst

    Highmark Health (Lansing, MI)
    …**Required** + **MUST BE A US CITIZEN ** + 3 - 5 years of experience in a Business Analyst or Business Process Analyst role or experience in a related ... operational area (eg claims, billing, customer service , etc.) **Preferred** + Experience in...+ None **Preferred** + None **SKILLS** + Analysis of business problems/needs + Written & Oral Presentation Skills +… more
    Highmark Health (11/26/25)
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  • Associate Business Process Analyst

    Highmark Health (Lansing, MI)
    …+ Bachelor's Degree **EXPERIENCE** **Required** + 1 - 3 years of experience in a Business Analyst or Business Process Analyst role or experience ... significant amounts of information and analyzes processes to support business unit needs. May assist with troubleshooting errors, conducting...in a related operational area (eg claims, billing, customer service , etc.) **Preferred** + 0 -… more
    Highmark Health (10/29/25)
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  • Senior Business Systems Analyst

    Highmark Health (Lansing, MI)
    …on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the ... issues (may involve multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts as a SME on how… more
    Highmark Health (12/13/25)
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  • Customer Support - Trade Analyst

    Acosta Group (Grand Rapids, MI)
    …as required and/or assigned. **Qualifications-Knowledge, Skills and Abilities** + Excellent customer service skills. + Professional, positive, and persuasive ... Integrity - Never Give Up** **All Together. Different.** _CORE Foodservice has a Customer Support - Trade Analyst opportunity for remote work!_ **Position… more
    Acosta Group (12/05/25)
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  • M&D Customer Solutions Analyst

    Oracle (Lansing, MI)
    …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and...+ Customer -Oriented - interprets and matches the customer 's business needs to the capabilities of… more
    Oracle (11/25/25)
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  • Service Delivery Analyst

    R1 RCM (Detroit, MI)
    …AI, intelligent automation, and workflow orchestration. As our Service Delivery Analyst , you will interact daily with our Customer Operations and Central ... Revenue Cycle experience or professional experience demonstrating progressive responsibility + Business Analyst , Shared Services and/or Operations experience +… more
    R1 RCM (12/10/25)
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  • Departmental Analyst 9-P11 (Federal Grant…

    State of Michigan (Lansing, MI)
    …one year of experience equivalent to the intermediate (10) level in state service . Alternate Education and Experience Departmental Analyst 9 - P11 Educational ... Departmental Analyst 9-P11 (Federal Grant Program Analyst )...collection and reporting systems for the Food & Agriculture Business Development Division. Ensures all federal applications, state plans,… more
    State of Michigan (12/05/25)
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  • Insurance Business Line Risk Testing Senior…

    Ally (Lansing, MI)
    …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... constantly evolving, so shouldn't your opportunities be, too? **The Opportunity** The Senior Analyst plays a key role in supporting the development and execution of… more
    Ally (12/10/25)
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  • Revenue Chrg Intgrty Analyst

    University of Michigan (Ann Arbor, MI)
    …peers in Revenue Cycle, to achieve department objectives and provide stellar customer service . This position requires strong analytical skills. Analysts must ... Revenue Chrg Intgrty Analyst **Early Site Maintenance** We are performing updates...to articulate both written and verbal communication(s). + Strong customer service focus. + Great attendance record.… more
    University of Michigan (12/06/25)
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  • Lead Technical Analyst - Technical Product…

    Highmark Health (Lansing, MI)
    …and utilization management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a primary customer ... impact interconnected enterprise systems, including considerations for regulatory risk, customer service , and financial implications. Furthermore, they will… more
    Highmark Health (12/02/25)
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