- Trinity Health (Ann Arbor, MI)
- …communication skills. + Demonstrate the ability to supervise others and cover regional call center manager during times of absence. **ESSENTIAL FUNCTIONS:** ... of communication for Trinity Health System's consumers and patients. Working in a call center environment, CCRs take inbound calls as well as initiate… more
- Molina Healthcare (Sterling Heights, MI)
- …procedural manuals. **KNOWLEDGE/SKILLS/ABILITIES** + Performs call monitoring and assessment of Call Center Associates for both inbound and outbound ... is responsible for supporting total quality methods, processes, and procedures for the Call Center division. This position will help preserve service excellence… more
- Pearson (Lansing, MI)
- …School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very friendly and helpful ... is preferred, but not required **Basic Purpose and Objectives:** Provide exceptional inbound and outbound general and technical support to internal customers by… more
- Trinity Health (Ann Arbor, MI)
- …Health System's consumers and patients. Working in a call center environment, Call Center Operators take inbound calls as well as initiate outbound ... onsite; there is no option to work remotely. A Call Center Operator may be the first...Bring any complaints, concerns, or other issues to the Manager . + Contribute to ongoing review and improvement of… more
- Republic Services (Southfield, MI)
- …position will report to the Operations Manager at the Recycling Center . **PRINCIPAL RESPONSIBILITIES:** + Inspects inbound material stream being delivered to ... in charge of monitoring and assessing the quality of inbound loads for recycling by inspecting, documenting and communicating...observing materials and discerning or making a fair judgment call on the quality of the load. + Working… more
- Sharecare (Lansing, MI)
- …risk factors. A Health Coach is supervised by an Operations Coach Manager . **Essential Job Functions:** + Participating in the following types of telephonic ... calls: + Engagement ( inbound and outbound)- contacting eligible participants to inform them...enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with… more
- CenterWell (Lansing, MI)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... this role, you will: + Make outbound and take inbound calls + Communicate with Humana members + Collect...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- Trinity Health (Farmington Hills, MI)
- …CPT, HCPCS), multilingual and basic computer skills are highly desirable. Demonstrated call center experience with the ability to utilize voice/data equipment ... to inquires timely and accurately. They are responsible for triaging the call and electronically referring the account to the appropriate area for resolution.… more
- Insight Global (Auburn Hills, MI)
- …be required to operate a computer and keyboard while speaking on the phone. The call center is in an open environment that encourages collaboration within a ... area. The Bilingual Technical Support Representative is responsible for taking inbound phone calls from truck drivers, shop foreman, dealership technicians, or… more
- US Foods (Detroit, MI)
- …of approximately 90 percent remote/virtual and 10 percent onsite at distribution center offices located anywhere in the Northeast Region of the United States ... in US Foods.com + Respond to customer and Territory Manager questions and requests (eg, price information) in a...coverage to Territory Managers and weekend coverage for all inbound Sales Coordinator calls. **What You Bring to the… more