- IQVIA (Detroit, MI)
- ** Pharmacy Support Call Center Representative ** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of commercial ... looking for a 100% remote (work from home-WFH) contract ** Pharmacy Support Call Center Representative ** to join our team. In this position, you will… more
- Molina Healthcare (Grand Rapids, MI)
- JOB DESCRIPTION **Job Summary** Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members ... designing, implementing, monitoring, and evaluating metrics that measure call center agent productivity. * Working knowledge of medical/ pharmacy terminology… more
- Molina Healthcare (Ann Arbor, MI)
- …providers, members and pharmacies. * Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively ... pre-work up to case preparation. * Proactively identifies ways to improve pharmacy call center member relations. **Required Qualifications** * At least 1… more
- Highmark Health (Lansing, MI)
- …This job provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in ... a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated...billing practices through paid clams review. + Participate as pharmacy representative in onsite member appeals and… more
- Molina Healthcare (Ann Arbor, MI)
- …**Required Qualifications** * At least 1 year of related experience, including call center or customer service experience, or equivalent experience combination ... support for day-to-day pharmacy operations as delegated. * Adheres to pharmacy policies and procedures related to appropriate call resolution/transfer to… more
- TEKsystems (Plymouth, MI)
- …a Customer Service Representative to join a high-volume call center team supporting healthcare and pharmacy benefit inquiries. This role involves ... Have: + At least 1 year of recent high-volume call center experience (within the last 2-3...job tenure (no jumpy resumes). Nice to Have: + Pharmacy Technician certification. + Bilingual skills. Employee Value Proposition… more
- AbbVie (Ann Arbor, MI)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... objectives, etc. in order to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call evaluation in order to… more
- TEKsystems (Livonia, MI)
- About the Role Join our team as a Customer Service Representative in a dynamic call center environment. You'll handle inbound calls, provide accurate ... roles. + Training & Development: Extensive industry training in pharmacy benefit management. + Advancement Opportunities: Eligible for Tier...and more. Required Qualifications + 1+ year of high‑volume call center experience within the last 2-3… more
- Henry Ford Health System (Rochester, MI)
- …(shift 3p-11p) and holiday rotation (typically one holiday a year). There will be call on the weekend rotation as well. This position is general ultrasound only, no ... responsible for supporting the Mission and Vision of Crittenton Hospital Medical Center (CHMC) by, under the direction of a Radiologist, performs diagnostic… more