- US Physical Therapy (Brighton, MI)
- …who enjoys helping others? Our growing physical therapy clinic is looking for a ** Call Center Representative ** to be the first point of contact for ... staff to ensure smooth workflow **Qualifications** + Previous experience in a medical call center or healthcare office (preferred but not required) + Excellent… more
- Conduent (MI)
- …of a culture where individuality is noticed and valued every day. **Remote - Call Center Customer Service Representative ** **Medicaid Member Support - Tier ... a full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality… more
- Henry Ford Health System (Jackson, MI)
- Clinic Service Representative - Call Center family Medicine - Days Under general supervision follows standard operating procedures for all patient ... their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office. + Ability to work successfully in… more
- Conduent (East Lansing, MI)
- …+ Perks + NO WEEKENDS **About The Role** As a Full-Time **Child Support Specialist Call Center Representative ** , you will be responsible for: + Answer ... is noticed and valued every day. **ONSITE ONLY: Full-Time Child Support Specialist Call Center Agent** **Location: E. Lansing, MI ONSITE ONLY** Mandatory Paid… more
- Peckham, Inc. (Lansing, MI)
- …and therefore must be able to work in a team atmosphere. The tasks of the call center are repetitive in nature. The noise level is generally moderate. The work ... the pace and flow of the inquiry/request and manage call time effectively. + Follow protocol and apply sensitivity...Previous customer service experience PHYSICAL DEMANDS The physical demands described here are representative of… more
- Peckham, Inc. (Lansing, MI)
- …and therefore must be able to work in a team atmosphere. The tasks of the call center are repetitive in nature. The noise level is generally moderate. The work ... the pace and flow of the inquiry/request and manage call time effectively. + Follow protocol and apply sensitivity...Previous customer service experience PHYSICAL DEMANDS The physical demands described here are representative of… more
- Conduent (MI)
- …and technologies. + A focused multitasker who thrives in a structured, high-volume call center environment. **Required Qualifications:** + Must be at least 18 ... is noticed and valued every day. **Remote Customer Service Representative ** $14.00 HR **_We are currently NOT hiring in...equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience. + Complete… more
- CVS Health (Lansing, MI)
- …to produce quality letters and spreadsheets in response to inquiries received. + As a call center inbound representative you will be responsible for taking ... plan benefits and regulatory requirements. Prior experience in healthcare, insurance, or call center environments is highly valued. **Education** + High School… more
- R1 RCM (Detroit, MI)
- …school diploma or GED, preferred + Minimum 1 year of experience in a healthcare call center environment For this US-based position, the base pay range is $16.00 ... AI, intelligent automation, and workflow orchestration. As our Patient Solutions Representative II, you will liaison between patients and the healthcare… more
- Cardinal Health (Lansing, MI)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... equivalent work experience preferred + 2-4 years of experience in a high-volume call center where communication and active listening skills have been utilized,… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …assisting customers. + Handles a significant number of customer interactions within the call center environment. The interactions will be received via phone or ... request within the CRM application. + Adheres to minimum call center standards for quality, schedule adherence,...11:30am - 8pm; Saturday 8:00am - 4:30pm. Commercial Service Representative l- RBB Tuesday - Friday 11:30am - 8pm;… more
- Henry Ford Health System (Bingham Farms, MI)
- …Schedule: Monday-Friday 8:00am - 4:30pm GENERAL SUMMARY: + Working in a high-volume call center environment scheduling appointments for multiple primary care and ... pre-certification/authorization. + Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions. EDUCATION/EXPERIENCE REQUIRED: +… more
- Cardinal Health (Lansing, MI)
- …about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent ... AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients… more
- BELFOR Property Restoration, Inc (Troy, MI)
- …provide compassionate and supportive responses while dealing with clients is a must. The call center is a 24-7-365 operation, so candidates will be assigned to ... time off. Position Overview **External Job Title:** Customer Service Representative (On-Site) **External Job Description:** **Position Location:** Troy, MI (On-Site)… more
- CVS Health (Lansing, MI)
- …Trust. + **Your ability to resolve customer issues the first time they call .** + **Quality and accuracy** of interactions with customers. + **Reporting to work ... 1+ years of customer service experience in a contact center environment, which may include calls, chats or email...mix of pay and benefits - investing in the physical , emotional and financial wellness of our colleagues and… more
- R1 RCM (Detroit, MI)
- **Location: Ascension St. John Hospital & Medical Center ** **Shift Hours:** **PRN - part time, work as needed/on- call . Availability to work 7pm-7am, Shifts will ... analytics, AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative ** , you'll work to help our patients check into the… more
- Trinity Health (Farmington Hills, MI)
- …multi-site environment preferred. **Must have at least one year of healthcare call center customer service experience** **Experience working with the Epic ... medical billing system desirable** Previous service/ call center experience with the ability to...philosophy, mission, vision, goals, and values of Trinity Health. ** PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS** This position… more
- TruGreen (Rochester Hills, MI)
- …secondary education preferred. + 3+ years of experience in sales, telemarketing, and or call center experience strongly preferred + 1 or more years senior level ... "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing...others ** Physical Demands & Working Conditions** The physical demands described here are representative of… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... made to abide by the principle of equal employment. ** Physical Requirements** The physical requirements described in...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...made to abide by the principle of equal employment. ** Physical Requirements** The physical requirements described in… more