- Novo Nordisk Inc. (Port Huron, MI)
- …or more of the following areas preferred: Pharmaceutical/Healthcare, Sales, Consulting, Customer Service or Military Relevant Novo Nordisk experience preferred ... Internally, the DCS I reports to the District Business Manager of the specific sales territory. The DCS I...Coverage Gap, Copays, and Deductibles and the impact on customer decisions Demonstrates understanding of territory customer … more
- Michaels (Portage, MI)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PORTAGE, MI Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Michaels (Ann Arbor, MI)
- …ARBOR, MI Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. ... memorable framing solution for their art. **Major Activities** + Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and… more
- Under Armour, Inc. (Lansing, MI)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Henry Ford Health System (Detroit, MI)
- …a service delivery organization + Microsoft SharePoint implementation and support experience required. + ITIL service delivery manager qualifications preferred. ... and internal and external technology partners. The Service and Support Manager will coordinate a team of technologists across diverse infrastructure disciplines… more
- Rocket Software (Lansing, MI)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Bosch (Farmington Hills, MI)
- …driving innovation and excellence in the racing industry. **Job Description** As a manager of customer accounts within the professional motorsport market, this ... Full responsibility for 3 large North American motorsport customer accounts + Leadership of a team of application...customer journey cycle + Minimum 3 years of experience in customer facing automotive specific calibration… more
- Henry Ford Health System (Detroit, MI)
- …contracted relationships, including value measures such as high clinical outcomes, high customer experience , and lowest appropriate cost. Serving as a primary ... GENERAL SUMMARY: The Manager of Employer Accounts is responsible for ensuring...direct narrow network/risk-based arrangements. + Evaluates new and existing customer needs for services and advocate for employer/ customer… more
- Trellix (Lansing, MI)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Trellix (Lansing, MI)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- Acosta Group (Ann Arbor, MI)
- ** Customer Manager Associate** **General Information** **Company:** ACO-US **Location:** ANN ARBOR, Michigan, 48103 **Ref #:** 65877 **Function:** Merchandising ... **Employment Duration:** Full -time **Benefits:** + Medical, dental and vision insurance +...(PTO) program **Description and Requirements** **Overview** : The Associate Customer Manager will cover the territory &… more
- GCG (Rochester Hills, MI)
- …resolution + Partner with sales teams to optimize workflow and enhance customer experience + Create and maintain documentation for departmental processes ... GCG Automation and Factory Solutions is seeking an **experienced Customer Service Manager to lead and transform...Business Administration or related field + 3-5 years of experience in B2B customer service management or… more
- EDB (Lansing, MI)
- …to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience . Your passion as a professional CSM is being a champion ... the US- EST/CST Time Zone Preferred As EDB Principal Customer Success Manager (CSM), you will be...**What your impact will be:** + Deliver a world-class customer experience as a trusted advisor that… more
- Henry Ford Health System (Jackson, MI)
- … REQUIRED: + Bachelor of Science in Nursing (BSN) + Two (2) years RN experience + Must meet or exceed customer service responsibilities, standards and behaviors ... II Trauma, Magnet designated organization, is seeking a dynamic Assistant Clinical Manager . This is a great opportunity to provide oversight to a highly-skilled… more
- ALDI (Farmington Hills, MI)
- …providing equivalent knowledge * Prior management experience preferred **Travel:** * Full -Time Store Manager Trainees will often train at multiple locations ... Full -Time **Estimated Hours:** 45 hours per week **Store Manager Trainee Starting Wage:** $28.50 per hour **Estimated Store...of the team to provide the highest level of customer service for the customer *Understands the… more
- Michaels (Traverse City, MI)
- …to deliver a customer centric shopping experience . Deliver friendly customer service. **Major Activities** + Assist Store Manager in planning and ... supporting the scheduling and execution of store workload. + Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and… more
- Henry Ford Health System (Detroit, MI)
- …Ensures that all projects meet or exceed commitments made to the customer . EDUCATION/ EXPERIENCE REQUIRED: + Bachelor's Degree in Business Administration, Project ... experience in Agile, Scrum, Project Management, Risk Management, Customer Service, Project/Resource Planning, Metrics Reporting, Systems Design, Application… more
- Henry Ford Health System (Troy, MI)
- … experience in a business/health care environment. + Three (3) years of customer service management experience in a moderately large call center operation ... report all member information for HAP's enrolled population; to maintain and report customer inquiries and complaints received in the call center that will assist… more
- Henry Ford Health System (Detroit, MI)
- …questions or concerns that relate to their overall satisfaction through their experience and service within OptimEyes while providing support to the management team ... with day-to-day operations. The Assistant Store Manager is cross-trained in all areas of OptimEyes, including...a friendly and efficient manner, and investigate and resolve customer inquiries concerning merchandise, service or billing. + Problem… more
- Ryder System (Livonia, MI)
- …Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_ **Summary** The Manager Customer Logistics will oversee the day-to-day ... goals within his/her assigned functional area. **Essential Functions** + Customer service satisfaction and expectation management + Staffing performance management… more
