- General Motors (Warren, MI)
- …business stakeholders. Provide coaching as needed **Key Elements and Focus Areas:** + ** Service Innovation** - demonstrated experience in service environment ... **Job Description** Job Description **Our Transformation Managers serves as a key leaders in...experience as a people leader + Strong client service skills, ability to listen and action the voice… more
- SHI (Lansing, MI)
- …details are addressed, necessary corrections are made, and quality is maintained. + Customer Service : Can proactively seek out customer feedback, empathize ... customer workshops to align ITAM strategy with business transformation goals. + Develop and build, as directed, new...+ Collaborate with internal teams to evolve SHI's ITAM service offerings and delivery models. + Support sales teams… more
- Ford Motor Company (Allen Park, MI)
- …initiatives to continuously improve service excellence, operational efficiency, and customer experience , in close collaboration with regional teams and other ... 10-15+ years of progressive leadership experience in global operations, service engineering, strategic planning, or business transformation within a complex,… more
- Deloitte (Detroit, MI)
- …promptly and professionally with users and support teams, ensuring a positive customer support experience . + Mentor less experienced analysts, promoting ... tax business with digital technology, consider working with the US Tax Transformation technology team. This is an exciting opportunity to support global execution… more
- Siemens (Lansing, MI)
- …developers to work together throughout the development process. Read our Customer Stories (https://www.mendix.com/ customer -stories/) to learn more about the ... value every voice, celebrate individuality, and appreciate the diversity of thought and experience . People who work here are driven, smart, and really good at what… more
- Amentum (Lansing, MI)
- …+ Military and/or federal civilian Information Technology experience + Experience working within leading IT service provider business development ... Amentum is seeking a **Business Development Lead for Digital Transformation ** . The Business Development Lead is a key member of the sales team, responsible for… more
- Concentrix (Lansing, MI)
- …As a Cloud Solution Architect specializing in Business Applications, you'll lead the transformation of customer service operations by helping clients ... deliver on Customer Success Plan outcomes. Guide customers through service transformation journeys, from case management optimization to knowledge-driven… more
- Concentrix (Lansing, MI)
- …demos and solution overviews when required. **Qualifications** + 8-10 years of experience implementing Dynamics 365 Customer Service and/or Omnichannel ... Of America Language English Apply Now (https://cnx.wd1.myworkdayjobs.com/external\_global/job/USA-Work-at-Home/Dynamics-365- Customer - Service Omnichannel-Consultant\_R1684179/apply?1=1) **Summary** We're Concentrix. The intelligent … more
- TEKsystems (Warren, MI)
- …sets new bars for performance. Skills & Qualifications * 1+ years of experience in automotive customer service -related profession (preferred not required) ... * 2+ years of experience in customer service with...on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation . We help clients activate ideas and solutions to… more
- TEKsystems (Troy, MI)
- …Minute Typing Test (35 WPM is Passing) MUST HAVE: * At least 1 year of RECENT customer service experience (call center experience is preferred, but will ... to handle all calls in a professional manner. Skills customer service , call center, data entry, mortgage,...consider candidates with front desk/admin experience - NOT just retail or food service… more
- TEKsystems (Troy, MI)
- …across all interactions What You Bring + Minimum of 1 year of recent customer service experience (call center preferred; front desk/admin experience ... Overview The Insurance Customer Service Representative handles inbound calls...Nice to Have: + 2+ years of call center experience + Experience in insurance or mortgage… more
- BASF (Wyandotte, MI)
- **Now hiring! Customer Service Coordinator** **Wyandotte, MI** We are looking for a Customer Service Coordinatorto join our PM team in Wyandotte. **Come ... the boundaries in thermal resistance, robustness and lightweight applications. Our dedicated Customer Service Team collaborates with our internal partners to… more
- TEKsystems (Warren, MI)
- … customer experience that exceeds industry standards. Essential Skills + Customer service , technical support, and call center experience . + Strong ... empathy. Additional Skills & Qualifications + 1+ years of experience in automotive customer service -related...on Dec 22, 2025. h4>About TEKsystems: We're partners in transformation . We help clients activate ideas and solutions to… more
- TEKsystems (Warren, MI)
- …features and business value. Skills & Qualifications + Bachelor's degree or equivalent experience . + 2+ years in customer -facing roles, ideally in software, ... Salesforce, telematics platforms, and digital training tools. + Ability to analyze customer data and derive actionable insights. + Experience onboarding,… more
- TEKsystems (Warren, MI)
- …may be substituted with equivalent industry-related business experience . + Experience providing customer service via multiple contact channels ... and problem solving are the top skills. + Excellent customer service skills with an emphasis on...on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation . We help clients activate ideas and solutions to… more
- Oracle (Lansing, MI)
- …customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the ... accounts with a focus on continuous improvements to customer utilization and experience , facilitating contract renewals,...to and including healthcare CXOs and CIOs. * Prior experience with Oracle Health products and service … more
- Liberty Utilities (Deerfield, MI)
- Manager, Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... with organizational goals. + Brief cross-functional team members on Customer sentiments to improve service reliability, cost...related field (or equivalent experience ). + Prior experience associated with market research and customer … more
- Merck (Lansing, MI)
- **Job Description** **Reporting to the CFA Strategy and Operations Lead, the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the ... strategic roadmap for US Commercial customer -facing applications, including the evolution of Veeva and Veeva...The CFA senior specialist will directly contribute to the transformation to a bi-directional engagement model through our Veeva… more
- Oracle (Lansing, MI)
- …set (Db, Fusion, OCI, on-prem) and ability to enable business process transformation discussions with the Customer and with internal teams. **Responsibilities** ... technical and non-technical staff at all levels of the Customer organization. + Understanding of CSS Service ...Service Portfolio (Cloud and On-prem). + Proven leadership experience with Oracle packaged applications, SaaS, OCI (IaaS, PaaS),… more
- TEKsystems (Grand Rapids, MI)
- … working for an IT Managed Services Provider - Good computer skills with IT and Customer Service experience - Experience with RMM (ConnectWise, Datto, ... The Help Desk Support Technician will be responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, and self- service… more