- Pearson (Lansing, MI)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- Ford Motor Company (Allen Park, MI)
- …you ready to change the way the world moves? **In this position ** The UX/UI Tools Analyst is part of the FCSD Customer Retention & Uptime Team. Our Mission is ... **UX/UI Tools Analyst ** We are the movers of the world and...to drive innovation in service experiences by deeply understanding customer and dealer… more
- CAI (Lansing, MI)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- Eaton Corporation (Galesburg, MI)
- …KPI-driven improvements that enhance IT processes, productivity, and customer service outcomes. The IT Operations Analyst with expertise in business ... dashboards and reporting frameworks to monitor operational health, productivity, and customer service performance. Reduce ticket transfers and improve resolution… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …at Fifth Third Bank. GENERAL FUNCTION: Under general supervision, the Dispute Intake Analyst provides outstanding customer service while capturing accurate ... Intake Analyst plays a crucial role in delivering exceptional customer service while managing complex dispute scenarios . Under general supervision, the … more
- State of Michigan (Lansing, MI)
- …Access & Financial Empowerment (SAFE) Bureau. Our culture is driven by excellent customer service , continuous improvement, and employee development drive our ... experience equivalent to the intermediate (10) level in state service . Education and Experience for Departmental Analyst ...How many years of experience do you have providing customer service in an office setting? +… more
- State of Michigan (Dimondale, MI)
- …years + 4 to 5 years + More than 5 years 09 How many years of experience do you have in Customer Service ? + None + 1 to 3 years + 3 to 4 years + 4-5 years + More ... This role supports the CSC ensuring operational effectiveness across service areas. The analyst evaluates business processes,...than 5 years 10 If you indicated experience in Customer Service , please describe that experience. 11… more
- Acosta Group (Grand Rapids, MI)
- …as required and/or assigned. **Qualifications-Knowledge, Skills and Abilities** + Excellent customer service skills. + Professional, positive, and persuasive ... Integrity - Never Give Up** **All Together. Different.** _CORE Foodservice has a Customer Support - Trade Analyst opportunity for remote work!_ **Position… more
- State of Michigan (Dimondale, MI)
- …a small, yet complex set of taxes and fees and take pride in providing excellent customer service while always looking for ways to improve what we do. This ... of experience equivalent to the intermediate (10) level in state service . Departmental Analyst 12 Three years of professional experience, including one year of… more
- State of Michigan (Dimondale, MI)
- …one year of experience equivalent to the intermediate (10) level in state service . Departmental Analyst 12 Three years of professional experience, including one ... year of experience equivalent to the experienced (P11) level in state service . Education and Experience for Departmental Analyst (Departmental Trainee) 9 (FOR… more
- State of Michigan (Lansing, MI)
- …YouTube (https://www.youtube.com/user/MichiganLARA) . Our culture is driven by excellent customer service , continuous improvement, metrics, employee development ... experience equivalent to the intermediate (10) level in state service . Alternate Education and Experience Departmental Analyst ...How many years of experience do you have in customer service ? + None + Limited +… more
- Oracle (Lansing, MI)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- State of Michigan (Lansing, MI)
- …one year of experience equivalent to the intermediate (10) level in state service . Alternate Education and Experience Departmental Analyst 9 - P11 Educational ... Departmental Analyst 9-P11 (Federal Grant Program Analyst )...(MDARD) is comprised of four bureaus that use a customer -driven, solution-oriented approach to cultivate and expand new economic… more
- Consumers Energy (Ludington, MI)
- …those that qualify). **General Summary of Job Responsibilities** The Principal Technical Analyst is the technical subject matter expert (SME) for the department, ... and government regulations relevant to the departments responsibilities. The Principal Technical Analyst is the single point of contact for any complex and/or unique… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- University of Michigan (Dearborn, MI)
- …Assurance (20%)** + In partnership with the Associate Director of Compliance & Customer Service , support internal audits and quality assurance reviews to ensure ... Business Analyst , Financial Aid Systems & Compliance Apply Now...discretion and maintain confidentiality of sensitive information. + Excellent customer service and interpersonal skills. **Required Qualifications… more
- Insight Global (Flint, MI)
- …the issues. This will be a high call volume position and requires excellent customer service . Compensation: $17/hr to 19/hr Exact compensation may vary based on ... Job Description Insight Global is looking for a Service Desk Analyst for a client...triage, redundancy mitigation * 1+ years of experience with customer service working in a high call… more
- Integra Partners (Troy, MI)
- …quality in support of the departmental goals and initiatives. The Quality Assurance Analyst evaluates both verbal and written customer contact. The Analyst ... The Quality Assurance Analyst is responsible for monitoring and documenting production...accuracy and provide coaching for success in executing superior service and quality to our customers. The Quality Assurance… more
- CBRE (Lansing, MI)
- Transaction Analyst - High-Tech Client Job ID 244955 Posted 15-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... ready to contribute to groundbreaking innovation? CBRE is seeking a Transaction Analyst to support the success of a **leading-edge, globally recognized technology… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on a...data from the health insurance exchange. As a Case Analyst II, you will be part of a team… more