- Henry Ford Health System (Troy, MI)
- …months of post- employment. + Minimum of two (2) years of recent Customer Service or Call Center experience. Skills and Abilities: + Must be dependable. ... Attend training and development sessions or continuing education opportunities offered by Customer Service and maintain enhanced skill levels and performance. +… more
- Henry Ford Health System (Troy, MI)
- … contacts. Strategizes the planning, developing and directing of the call center operations and customer service programs. PRINCIPLE DUTIES AND ... customer inquiries and complaints received in the call center that will assist with forecasting...environment. + Three (3) years of customer service management experience in a moderately large call… more
- WM (Plymouth, MI)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... Spanish is a plus!** **I. Job Summary** As a customer service representative (CSR), you will interact...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- Trinity Health (Ann Arbor, MI)
- …higher education in business or related field preferred 3+ years' previous experience in a customer service call center - healthcare knowledge preferred. ... knowledge to perform all duties and functions of a Call Center Operator, Customer Care...skills and computer literacy including a solid understanding of customer service applications, telephony, communication platforms, Microsoft… more
- Conduent (MI)
- …part of a culture where individuality is noticed and valued every day. **Remote - Call Center Customer Service Representative** **Medicaid Member Support ... requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring processes. + Ability… more
- Conduent (MI)
- …where individuality is noticed and valued every day. ** Remote - Bilingual Spanish Call Center Customer Service Representative ** **$17.00/ Hourly** ... requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring processes. + Ability… more
- Pearson (Lansing, MI)
- …+ High School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very ... in making decisions as part of the recruitment process. **Job:** CUSTOMER SERVICE **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME… more
- Hart Medical Equipment (Grand Blanc, MI)
- …Understanding and striving to meet or exceed department metrics while providing excellent customer service . . Making sales or recommendations for products or ... general education degree (GED). . 6 months of relevant customer service experience preferred. Skills & Abilities...employee is regularly required to sit, talk and hear. Call Center /PAP/Supply departments require frequent seating behind… more
- TEKsystems (Flint, MI)
- …written Clear and articulate speech as this position is over the phone Customer service experience (could be call center , retail, banking, face to face ... and/or problems to the attention of the Lead Client Service Representative, Supervisor, or Call Center...or over the phone customer service ) Shift flexible Nice to haves:… more
- TEKsystems (Troy, MI)
- …Customer , Service , data, entry, mortgage, insurance, call , center , contact, center , customer service , call center , data entry, inbound ... more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call . * This person will be responsible for handling inbound… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …the ability to articulate and explain information clearly. + Previous customer service or call center experience preferred. + Excellent telephone ... Third Bank. GENERAL FUNCTION: Handles telephone calls providing outstanding customer service . By using job knowledge and...customer 's question or solve the problem during the call , without transferring the customer to another… more
- Robert Half Office Team (Clawson, MI)
- …workday. Requirements Requirements: * Must hold a minimum of 1 year of experience in a customer service / call center or recruitment role within the last 2 ... Description Attention Customer Service Representatives and Recruiters We are offering a unique contract employment opportunity for Customer Service … more
- MSC Industrial Supply Co. (Southfield, MI)
- …between business leaders and coordinators to increase specific or general customer service and call center operations knowledge. Trains other call ... service and reporting. + Manages processes within the call center and makes changes to maximize...Customer Care operations is required. + Knowledge of call center technology, including call … more
- TEKsystems (Troy, MI)
- …professional manner. Essential Skills + At least 1 year of recent customer service experience ( call center experience preferred). + Proficiency in using ... Job Title: Mortgage Customer Service Representative Job Description We...transportation. Additional Skills & Qualifications + 2+ years of call center experience. + Background in insurance… more
- TEKsystems (Troy, MI)
- …professional manner. MUST HAVE: * At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider ... Mortgage customer service position available. Hybrid elgible...more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per … more
- Molina Healthcare (Grand Rapids, MI)
- …position will help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent ... of progressive work experience in Quality Assurance/Auditing, Call Center , or Customer Service . **Preferred Education** Bachelor's Degree or equivalent… more
- Conduent (East Lansing, MI)
- …+ Ability to sit/stand for extended periods. + 2 years of call center or customer service settings. **Duties:** + Performs business support or ... where individuality is noticed and valued every day. **Outbound call center agent** **Onsite-Lansing, MI Full-time** Hourly...with Benefits Type 40 WPM minimum, 2-3 years of Customer service center experience. Prior… more
- Morley (Lansing, MI)
- …+ High school diploma or equivalent + Three or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel ... Role** **_Location: Remote_** **_-_** **_Michigan residents_** In this remote Customer Service Representative position at Morley, you'll...with customers) + Available to work shifts within the call center 's hours of operation: + Monday… more
- TEKsystems (Troy, MI)
- …professional manner. - Outbound calls are also often necessary. Qualifications: - 1 year of call center customer service experience - efficient in using ... NOW HIRING Customer Service Representatives in Troy, Michigan!...more and sometimes less, depending on how long each call lasts. - This person will be responsible for… more
- Morley (Lansing, MI)
- …+ High school diploma or equivalent + Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel ... a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity! As a remote … more