- Burlington (Ypsilanti, MI)
- …in retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer ... to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy… more
- R1 RCM (Detroit, MI)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Team Lead , Customer Service , you will help measure and ... promote quality. **Here's what you will experience working as a Team Lead , Customer Service :** + Assist in establishing and implementing departmental… more
- SpartanNash (Coopersville, MI)
- …Summary:** This role is responsible to provide and maintain a high standard of customer service in the store's front-end operations; to supervise and direct all ... front-end activities in absence of the Customer Service Manager and operations to ensure that the work shifts at the front end contribute to the financial best… more
- Burlington (Jackson, MI)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... **Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead ...Store Closing Lead will provide a great Customer Service experience to all customers and… more
- Starfish Family Services, Inc. (Livonia, MI)
- …+ Implement quality assurance measures, including audits of documentation, intake accuracy, and customer service standards. + Lead marketing or outreach ... Description Position Summary The Supervisor of Access, Customer Service , and Reception provides leadership, oversight, and coordination for front-line staff who… more
- WestRock Company (Lansing, MI)
- …you will define the strategy and business plan for front end operations, manage and lead customer service teams, and support strategic initiatives for the ... to effectively support customers and resolve customer issues * Lead training for customer service representatives on specific topics or best practices to… more
- SHI (Lansing, MI)
- …and implement communication strategies, and coach others to improve their communication skills. + Customer Service : Can lead strategic customer ... and foster a culture of continuous customer service improvement. + Research: Can lead strategic...customer service improvement. + Research: Can lead strategic research initiatives, inspire others to prioritize effective… more
- Ally (Lansing, MI)
- …with internal business partners. * Provide proactive strategic sourcing support and stellar customer service . * Lead multiple projects as an individual ... a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly… more
- Under Armour, Inc. (Auburn Hills, MI)
- …**Your Impact** **We count on our Sales Keyholders to:** + Ensure all teammates provide great customer service + Lead a selling culture and enhance the ... top performers even better. **Purpose of Role** **Step up. Lead the floor** As a Sales Keyholder, you're the...High school degree or equivalent + 1+ year of retail/ customer service experience + Local language fluency… more
- Extra Space Storage (Ypsilanti, MI)
- …to apply: _Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead , Customer Service Team Lead , Customer ... operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured… more
- Concentrix (Lansing, MI)
- …routing strategies, and multi-channel engagement using Microsoft's Customer Service and Omnichannel capabilities. **Responsibilities** + Lead workshops with ... towards greater opportunities and brighter futures. **Description** The Dynamics 365 Customer Service & Omnichannel Consultant is responsible for delivering… more
- Fifth Third Bank, NA (Kalamazoo, MI)
- …lending regulations governing real estate lending. + Demonstrated leadership, organizational, teamwork, and customer service skills. + Must lead by example ... systems and procedures. + Ensure that MLOs provide a high level of customer service to external customers based on Gallup customer engagement data. Actively… more
- Deloitte (Detroit, MI)
- …technology who wants to work in a collaborative environment? As an experienced Oracle Field Service Lead you will have the ability to share new ideas and ... to team members, as needed. The Operate Oracle Field Service Lead is responsible for managing the...and guide junior team members. The Team Our Deloitte Customer team empowers organizations to build deeper relationships with… more
- Martin Technologies (Novi, MI)
- …for task completion + Excellent communication and interpersonal skills. + Exceptional customer service abilities. + Proficiency in computer software and ... determine necessary repairs and maintenance. Present recommended services and obtain customer approval before initiating work. + Service Documentation:… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …policies and best practices. Works closely with stakeholders, customers, and service providers to ensure customer satisfaction, continuous improvement, and ... alignment with program objectives. The Service Desk Lead provides supervisory and operational leadership for CASTLE-NET service desk functions. This role… more
- Fifth Third Bank, NA (Waterford, MI)
- …customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as ... a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business… more
- Coinbase (Lansing, MI)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Fifth Third Bank, NA (Jenison, MI)
- …customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as ... career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem… more
- Trinity Health (Livonia, MI)
- …person and role model for employees as to techniques, policies/procedures, rules/regulations, and customer service standards. Pay Starting at $16.30 per hour or ... Type:** Full time **Shift:** Rotating Shift **Description:** **SUMMARY:** Assists the Service Delivery Leader (SDL) with coordination of and leads the daily… more
- Les Stanford Chevrolet and Cadillac (Dearborn, MI)
- …diploma or equivalent * Professional attitude and the ability to deliver best-in-class customer service * Reliable transportation to and from work every single ... dealer in the Midwest Responsibilities * Manage a team of service personnel to keep service lane's organized, keep service lot's structured and organized.… more