- Henry Ford Health System (MI)
- …implement effort to maintain or increase the quality of work performed within Customer Service . Conduct random audits and quality checks to ensure member ... and production measures. To provide ongoing reporting and feedback to both Customer Service Specialist and management staff regarding performance. Measure and… more
- BeneLynk (Detroit, MI)
- …our employees to thrive in their ability to assist others. BUSINESS WORKFLOW ANALYST I, QUALITY ASSURANCE POSITION SUMMARY BeneLynk, a leading national provider ... our government relations, to our outreach operations, is in service of this one central vision. WHO WE ARE...work in conjunction with BeneLynk's Manager of Business Analysis, Quality Assurance, the Sr. Business Analyst -… more
- HTC Global Services Inc (Troy, MI)
- … is responsible for monitoring the service desk analysts to ensure high quality customer service to our clients. Consistency, proficiency and accuracy ... Disability Insurance, and a variety of other perks. Title: Quality Assurance Analyst I Job Description: The...+ Track and identify reoccurring problems and trends regarding service desk analysts. + Analyze quality and… more
- City of Detroit (Detroit, MI)
- …and maintenance (back end), cross-functional teamwork/collaboration, and customer service . The Geographic Information Systems (GIS) Analyst III is ... INFORMATION TECHNOLOGY SPECIALIST GEOSPATIAL INFORMATION SYSTEMS ANALYST III Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4793605) Apply INFORMATION TECHNOLOGY… more
- Henry Ford Health System (Detroit, MI)
- …to application. Ensures that their application team provides high level of customer service and appropriate coverage off-hours for critical problems. Identifies, ... GENERAL SUMMARY/PRIMARY FUNCTION: The Senior (Sr.) Application Analyst is responsible for participating in the overall...hire to continue employment. Must meet or exceed core customer service responsibilities, standards and behaviors as… more
- Banner Health (MI)
- …plan, implement, and coordinate facility activities to maximize information technology service quality , effectiveness and efficiency. 3. Innovation and Futures: ... business. Partners across organization and related functional areas to understand internal customer needs related to service excellence, including but not… more
- AltaGas (Port Huron, MI)
- …improvements and provide project management support for webPipeline and other customer service -related projects. + **Change Management:** Submit new change ... **SEMCO - Billing Analyst ** **Position Summary** SEMCO is seeking a **Billing Analyst ** for our Customer Accounting team! Reporting to the Manager, Billing &… more
- Molina Healthcare (Warren, MI)
- …+ Develops technical solutions to business and system problems. + Provides excellent customer service to internal and external customers handling all aspects of ... complexity, prepares system design specifications, conducts research to resolve customer -initiated issues related to core systems processing, and coordinates and… more
- Henry Ford Health System (Detroit, MI)
- …the use of relational databases and development of data visualizations. + Proven customer service experience with strong active listening skills. + Effectively ... preferably within Metro Detroit. GENERAL SUMMARY: The Principal Business Intelligence Analyst is an interdependent member of the analytics community who plays… more
- TD Bank (Southfield, MI)
- …as a member of the team, supports a positive work environment that promotes service to the business, quality , innovation and teamwork and ensures timely ... our second line risk assessment methodology and processes. **Senior Group Risk Analyst , Third Party Risk** has these accountabilities: + Supports compliance to third… more
- University of Michigan (Ann Arbor, MI)
- …+ Performs other duties as assigned to maintain the efficiency of the department CUSTOMER SERVICE + Demonstrates excellent customer service skills ... Health Information Analyst - Vital Statistics Specialist Apply Now **Job...Participates in and demonstrates an understanding of the Michigan Quality System/Continuous Quality Improvement and applies Lean… more
- HTC Global Services Inc (Troy, MI)
- …or application changes. + Troubleshoot system issues to resolution and provide timely and high- quality customer service . + Escalate issues to vendor as ... Insurance, and a variety of other perks. Job Title: EHR/Clinical Applications Analyst Position Overview: The experienced EHR/Clinical Applications Analyst is… more
- University of Michigan (Ann Arbor, MI)
- …reporting, analysis, and internal processes to achieve productivity improvements and customer service delivery + Prepare and communicate monthly financial ... Financial or Bus Analyst Sr / Intermediate Apply Now **Job Summary**...and communities through excellence in education, patient care, community service , research and technology development, and through leadership activities… more
- University of Michigan (Ann Arbor, MI)
- …in departmental/unit activities including, but not limited to, staff meetings and in-services CUSTOMER SERVICE + Interact with and advise personnel from the ... HEALTH INFORMATION MANAGEMENT ANALYST II - COMPLIANCE AND AUDITING Apply Now...limits. Represent the unit professionally and provide support and customer services to all internal and external record review… more
- Whirlpool Corporation (Benton Harbor, MI)
- …control and company sales. Organizes deliveries to meet given deadlines and customer expectations. Supervises and tracks the flow of materials and products from ... of overall processes. Overall the goal of the Logistics Quality & Damage team is to optimize the returns...of the roles. + Proven track record of managing service providers, collaborating with process partners, and delivering on… more
- HTC Global Services Inc (Troy, MI)
- …or application changes. + Troubleshoot system issues to resolution and provide timely and high- quality customer service . + Escalate issues to vendor as ... analytical, problem solving, and multi-tasking skills. + Strong work ethic, team and customer service orientation, proven dependability and promptness. + Must be… more
- Anywhere Real Estate (Detroit, MI)
- …Proficiency in MS Office software, especially Excel required 1 year prior customer service experience required Understanding of Cartus invoice process and ... **PRIMARY FUNCTION** The primary function of the Client Invoicing Analyst is to accurately process client invoices according to...contractual agreements for a portfolio of clients while ensuring customer and client needs are met in a timely… more
- Wayne State University (Detroit, MI)
- …resource computer systems. Interpersonal skills - Effective interpersonal and customer service skills. School/College/Division: H82 - Fiscal Operations ... Budget Planning Analyst , Budget Planning & Analysis Wayne State University...where students from all backgrounds are offered a rich, high- quality education. Our deep-rooted commitment to excellence, collaboration, integrity,… more
- Wayne State University (Detroit, MI)
- …with a variety of professionals including scientists and physician investigators. Strong customer service skills and ability to work independently in a ... Institutional Review Board Analyst , Division of Research & Innovation Wayne State...where students from all backgrounds are offered a rich, high- quality education. Our deep-rooted commitment to excellence, collaboration, integrity,… more
- Huntington National Bank (Bloomfield Hills, MI)
- …skills including proficiency using Microsoft Office applications (Word and Excel) + Excellent customer service skills + High motivation and focus with a strong ... Description Summary: The Public Capital Senior Credit Analyst is responsible for processing new loan requests...generate loan approval documents while helping to protect the quality of the Bank's loan portfolio. The ideal candidate… more