- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Bridgestone Americas (Detroit, MI)
- …this person must have strong interpersonal skills and exceptional customer service experience! Manufacturing Quality Assurance work includes: * Defining ... and specifying activities, processes, and standards to fulfill the quality requirements for a manufactured material, component, or product * Building and maintaining… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- R1 RCM (Detroit, MI)
- …you will experience working as a Quality Assurance Specialist:** + Perform Quality audits: Assess quality of customer service / agent performance ... analytics, AI, intelligent automation, and workflow orchestration. As our Quality Assurance Specialist, you will help --...in everything we do. Not only does that drive customer success and improve patient care, but that same… more
- Air National Guard Units (Selfridge, MI)
- … POSITION. This National Guard position is for a TITLE 5 SUPERVISORY QUALITY ASSURANCE SPECIALIST (METROLOGY) (MI 127 MXG), Position Description Number ... working relationships with (insert proper offices, officials, etc.). Provides Total Quality Service . Establishes and maintains a positive working relationship… more
- Corning Incorporated (Hemlock, MI)
- Quality Assurance Team Leader **Date:** Nov 16, 2025 **Location:** Hemlock, MI, US, 48626 **Company:** Corning Requisition Number: 71979 **The company built on ... and ceramics to drive cleaner, safer, and smarter transportation **Role Purpose** The Quality Assurance Team Leader is the frontline leadership for operations.… more
- Molina Healthcare (Grand Rapids, MI)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more
- University of Michigan (Dearborn, MI)
- …of Compliance & Customer Service , support internal audits and quality assurance reviews to ensure compliance with Title IV regulations and institutional ... and system access controls. + Ensure integrity of financial aid data through quality assurance , batch monitoring, and data reconciliation. **Compliance & … more
- Arab Community Center for Economic and Social Serv (Dearborn, MI)
- …and evaluating employee performance, developing work plans and addressing performance deficiencies - Quality assurance , customer service , and employee ... needs, monitors financial and program performance and maintains overall quality and customer service standards...of improvement - Review and approve monthly and annual quality assurance reporting - Work within budgetary/financial… more
- CVS Health (Northville, MI)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Starfish Family Services, Inc. (Livonia, MI)
- Description Position Summary The Supervisor of Access, Customer Service , and Reception provides leadership, oversight, and coordination for front-line staff who ... Health clinics. This role is responsible for supervising the Access & Customer Service Specialists, Schedulers, and Receptionists, ensuring excellent customer… more
- Veterans Affairs, Veterans Health Administration (Ann Arbor, MI)
- …the assessment questionnaire for this position: Computer Skills Customer Service (Clerical/Technical) Patient Care Quality Assurance Specimen Collection ... phlebotomy and specimen procurement procedures. Answers incoming calls for the laboratory service - finding and relaying accurate information or referring the caller… more
- Trinity Health (Livonia, MI)
- …of newpointof care testing,maintainingproper records. + Prepare and present internal quality assurance reports and audits to departmentsparticipatingin ... oversee theproficiencytesting programs for the Laboratory. + Develop an acceptable quality assurance program, along with corrective action plans tomonitorquality… more
- HUB International (Traverse City, MI)
- …with carriers, and enthusiasm for boating. **About the Role: Recreational Marine Customer Service Representative** The Recreational Marine Customer ... to management appropriately. + Perform account maintenance activities + Meet Quality Assurance Requirements and other key performance metrics.… more
- Integra Partners (Troy, MI)
- …we are seeking dynamic individuals to come join our call center as Bilingual Customer Service Representatives. As the first point of contact for inquiries from ... solutions. Starting Pay: $19.00/hour JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES: The Bilingual Customer Service Representative's responsibilities include but are… more
- CVS Health (Birmingham, MI)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Marquette, MI)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Otsuka America Pharmaceutical Inc. (Lansing, MI)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- ManpowerGroup (Warren, MI)
- …Obtain approval of submission packages from the Product Service Manager or Quality Manager prior to submission to the Customer . + Develop and update ... **Summary** The ** Quality Engineer** supports daily quality assurance activities, analyzes production data...testing, sampling, and training procedures to ensure compliance with customer and industry standards. The ** Quality Engineer**… more
- Meijer (Grandville, MI)
- …facility. + Serve as a quality liaison with product sales customers ensuring quality customer service . + Review customer /store complaints and ... Science, Science or related discipline required. + Minimum of 2 years of quality assurance supervisory experience within a food manufacturing environment. +… more