- R1 RCM (Southfield, MI)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to ... check prior to hire. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering phones to… more
- Cardinal Health (Lansing, MI)
- …to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with ... **_What Customer Service Operations contributes to Cardinal...focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process… more
- Corewell Health (St. Joseph, MI)
- Job Summary As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. ... those we serve. Essential Functions + Responsible for complex patient / customer problem solving, including high level discernment...standard work. + Ability to perform the role of Patient Services Representative , Associate when necessary. +… more
- McLaren Health Care (Port Huron, MI)
- …_Required:_ + High School Diploma or equivalent required. * Five (5) years of Patient Access, Customer Service or Medical Billing work experience **OR** ... **Position Summary:** The Senior Patient Access Representative is responsible for...policies, and procedures of McLaren Health Care. * Provides service excellence standards: o Responds promptly, professionally, and courteously… more
- Marshfield Clinic (Iron Mountain, MI)
- …None **Preferred/Optional:** None **EXPERIENCE/KNOWLEDGE/SKILLS/ABILITIES** **Minimum Required:** Direct customer service experience in a professional ... the most exciting missions in the world!** **Job Title:** Patient Access Representative & Switchboard Operator (Casual)...banking, accounting, collections, etc.). Must possess and display exemplary customer service skills. Must be able to… more
- Tenet Healthcare (Commerce Township, MI)
- …: DMC Huron Valley-Sinai Hospital in Oakland County is committed to outstanding customer service and medical care. This hospital features the Harris Birthing ... Patient Access Representative II Cardiac Rehab... Patient Access Representative II Cardiac Rehab Part Time Days -...Summary Under limited supervision functions as a resource to Patient Access Representative I. Provides training and… more
- Marshfield Clinic (Iron Mountain, MI)
- …None **Preferred/Optional:** None **EXPERIENCE/KNOWLEDGE/SKILLS/ABILITIES** **Minimum Required:** Direct customer service experience in a professional ... required (ie banking, accounting, collections, etc.). Must possess and display exemplary customer service skills. Must be able to understand health insurance… more
- Trinity Health (Ann Arbor, MI)
- …staff, third party providers, and external agencies and contacts. + Exceptional customer service skills and positive personality attributes. Patience in dealing ... demographic and financial information for the purpose of establishing the patient and service specific record for claims processing and maintenance of an… more
- Corewell Health (Grand Rapids, MI)
- Job Summary Provides high level customer service in a dual role with Security and Registration as floor coordinators/Welcome attendants. Assist locations with ... when needed. Essential Functions + Performs best in class customer service , while maintaining highly visible waiting...criminal acts. Acts as agent to support and encourage self- service model of patient registration. + Documents… more
- Trinity Health (Ann Arbor, MI)
- …provide customer support to client callers and assist Client Service Specialists in maintaining service excellence. Respond to client inquiries, ... 1. Answer client phone calls and assist clients with inquiries test information and patient results. May refer complex issues to the appropriate Client Service … more
- McLaren Health Care (Port Huron, MI)
- …GED + Minimum six (6) month of Patient Access, Medical Billing or Customer Service work experience + Proven skills in Microsoft Office, specifically Excel ... **Position Summary** : Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments.… more
- McLaren Health Care (Okemos, MI)
- …or GED * Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience * Proven skills in Microsoft Office, specifically Excel ... Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job… more
- McLaren Health Care (Clinton Township, MI)
- …or GED * Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience * Proven skills in Microsoft Office, specifically Excel ... **Position Summary** : Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments.… more
- McLaren Health Care (Livonia, MI)
- …or GED + Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience + Proven skills in Microsoft Office, specifically Excel ... to or between clinics is required. Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific… more
- Trinity Health (Pontiac, MI)
- …use of the telephone and enter data into an on-line computer terminal. Excellent customer service orientation skills necessary in order to deal effectively with ... of patient records and information at all times. 13 Utilizes excellent customer service and telephone courtesy skills in all interactions with customers. 14… more
- McLaren Health Care (Pontiac, MI)
- … service . Documents, analyzes, and implements programs to address patient concerns to help increase our customer satisfaction. **Essential Functions ... resource for managers in the use of the online patient satisfaction survey data tool and related data analysis....business administration or related field + Six months previous customer service experience OR * 3 years… more
- Prime Healthcare (Garden City, MI)
- …Healthcare is actively seeking new members to join our corporate team! Responsibilities The Customer Service Representative is a high-level customer ... the first lines of communication within the department. The Customer Service Representative is responsible... Representative is responsible to ensure that each customer , patient , and coworker is treated in… more
- Trinity Health (Pontiac, MI)
- … satisfaction. **Part Time Rotation 5pm-530am and 6pm-630am, two days per week.** Provides patient focused customer service . Performs outpatient & / or ... 6pm-630am Holiday Rotation **Accountability Objectives:** Responsible for performing the Patient Access process, completing accurate registration and pre-registration process… more
- McLaren Health Care (Shelby Township, MI)
- …tasks associated with specific assignments. Specific job responsibilities will be in customer service , collections, cash posting, billing, etc. as assigned by ... and outpatients treated in the hospital and clinic, on behalf of the patient , within insurance time filing limits. + Interprets third party requirements and… more
- McLaren Health Care (Shelby Township, MI)
- …**_Required:_** + High school diploma or equivalent + 1-year experience in a customer service role or health care industry. **_Preferred:_** + 2-years previous ... **Position Summary:** Under the direction of the Patient Access leadership team, Schedules, registers, initiates pre-authorization and referrals process, confirms… more