- Lumen (Lansing, MI)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Verint Systems, Inc. (Lansing, MI)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- S&P Global (MI)
- …Actuarial, Marketing, and IT/Technology + Collaborate with internal teams to ensure your success . That includes Customer Success , Product, Marketing, and ... Insurance Solutions team, we are announcing the role of Senior Sales Representative. This position is a hunter role...Join a successful team with industry-leading products and brand recognition . + Innovate at the intersection of technology, data,… more
- Splunk (MI)
- …You will be the primary technical advisor for your customers, and their technical advocate within Splunk. **What you'll get to do** + Partner with the regional sales ... for a dynamic technical organization with a fast growing customer base. + IMPORTANT We can teach you the...are as passionate about our products as our customers' success . **Splunk is an Equal Opportunity Employer** At Splunk,… more
- Trellix (Lansing, MI)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is...retention and renewals opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Trellix (Lansing, MI)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Huron Consulting Group (Detroit, MI)
- …long-term plans and partnerships for the world's leading healthcare organizations. Senior Directors represent the pinnacle of consulting success At ... and strengthening large-scale, complex global client relationships that span multiple senior decision-makers and constituencies. Proven success and ability to… more
- Confluent (Lansing, MI)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Autodesk (Novi, MI)
- …and strategy.** **Collaborate with cross-functional teams (product, engineering, sales, marketing, and customer success ) to champion a shared vision for field ... expansion through either organic and/or inorganic methods and backed by data and customer feedback.** **Monitor and measure the success of strategic initiatives… more
- Splunk (MI)
- …develop insights into what is possible, and uncover unarticulated needs to ensure customer success . + Build product roadmaps based on customers' needs, including ... ** Senior Product Manager - Artificial Intelligence** Splunk is...atmosphere of continuous product improvement by serving as a customer advocate and collaborating closely with sales,… more
- Teradata (Lansing, MI)
- …and cloud modernization, the SE leverages their expertise to drive sales and support customer success . The SE is a hands-on professional, who not only excels ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Confluent (Lansing, MI)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- Highmark Health (Lansing, MI)
- …approach new challenges with anticipation and a view towards success . Proactively identify emerging opportunities; establish project objectives, specify strategies, ... Enhance department influence by providing responsive service and understanding customer needs. Effectively and confidently present information and provide decision… more
- Teradata (Lansing, MI)
- …Life Sciences + Achieving expansion targets - in coordination with Account Executives, Customer Success Managers, and Industry Strategists, you will build and ... from target customers and prospects. Comfortable with engaging with senior stakeholders they identify, co-lead and co-manage sales motions...post PoC / PoVs and create supporting proposals. + Customer Success : Works with Customer … more
- Emerson (Lansing, MI)
- …compelling value propositions, build impactful marketing content, train the sales force, and enable customer success ! You will act as an inspiring leader in this ... tools to effectively position products. + Identify and amplify customer success stories to demonstrate product value... and market trends. + Act as a vocal advocate for NI products and solutions across all internal… more
- Howmet Aerospace (Whitehall, MI)
- …peers and segment VP to craft and execute strategy as an advocate ; manages perceptions and bridges gaps between other stakeholders; collaborates with stakeholders ... to remove roadblocks. + Talent advocate --coaches, mentors and creates experiences to develop talent from within the segment and overall enterprise; grows pool of… more
- Highmark Health (Lansing, MI)
- …Recognize systemic risks to change realization and escalate the concerns to senior executives immediately after recognition . Display an ongoing commitment to ... in hiring and termination decisions, coaching and development, rewards and recognition , performance management and staff productivity. Plan, organize, staff, direct… more
- Teradata (Lansing, MI)
- …every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll ... focus for this role will be to own the success of our relationship with those partners and the...candidate must possess the ability to lead, advise and advocate for partners. The desired candidate should be innovative… more
- Howmet Aerospace (Whitehall, MI)
- …direct; confidential when required; balances toughness and compassion. + Advocate and arbitrate--represents both organizational and employee interests; manages the ... of quantitative and qualitative data, finding and presenting key insights to senior leaders and other stakeholders; understands the difference between urgent and… more
- Lumen (Lansing, MI)
- …the company and develop a strong eco-system of partnerships and alliances for success . You are a key executive responsible for leading the development and execution ... and guiding it towards Lumen's objectives. + Collaborate with other VPs and senior leaders to refine strategies that align with Lumen's mission, vision, and key… more