- Robert Half Office Team (Williamston, MI)
- …is growing in the East Lansing area. Apply to be a Customer Service Support and Continuous Improvement Administrator today. This is a 100% onsite role, ... shipping dates and ensuring on-schedule deliveries. Assist the CIM ( continuous improvement manager) in the data entry,...checks. Ideal Candidate: + Previous experience in a manufacturing customer support role 2+ year preferred +… more
- Xylem (Holland, MI)
- …duty satisfactorily. + Drive the development and implementation of Continuous Improvement projects consistent with and in support of the strategic plan ... including reducing waste and improving inefficiencies. + Identify opportunities for continuous improvement via idea generation, leading projects and initiatives… more
- Leprino Foods (Allendale, MI)
- …facility (20 minutes from Grand Rapids), we are seeking a highly qualified Continuous Improvement Leader on our Plant Production team to continue moving ... even larger levels of food quality, safety, and production efficiencies. + The Continuous Improvement Leader is responsible for partnering to identify and… more
- Consumers Energy (MI)
- …Principal Quality Improvement Consultant is to design and implement a continuous improvement culture using the Lean Operating System across the organization ... bring together ideas, data, and insights that drives a high level of continuous improvement across the enterprise. Perform detailed corrective action program… more
- PNC (Kalamazoo, MI)
- …capabilities. Leverages strong relationships with the Line of Business to ensure continuous improvement after initial implementation. * Leads the development of ... strong relationships with the Line of Business to ensure continuous improvement after initial implementation. PNC Employees...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Prime Therapeutics (Lansing, MI)
- …and other impacted stakeholders + Manage external vendors and third-parties supporting continuous improvement functions + Support departmental budget ... + Drive culture of quality, coordinate and oversee implementation of continuous improvement standards, including training, opportunity identification, and … more
- Travelers Insurance Company (Lansing, MI)
- …requirements and contribute to removing roadblocks or impediments; look for opportunities for continuous team and process improvement . + Perform other duties as ... automation. In this position, you will lead the enterprise Continuous Integration (CI) service. Acting as the voice of...guide the day-to-day work of an engineering team and support the definition and enablement of the service vision.… more
- MSC Industrial Supply Co. (Southfield, MI)
- …with item identification, defective inventory, and bin check issues. * Applies continuous improvement processes to continually identify and eliminate waste and ... Build a better career with MSC. Serving customer and community starts with the very best...: Mich : Southfield BRIEF POSITION SUMMARY: The Technical Support Rep assists internal and external customers with application… more
- Arrow Electronics (MI)
- …sales team to support customer acquisition and retention initiatives. ** Continuous Improvement ** + Implement best practices for product management and ... continuous improvement processes. + Monitor product performance and customer satisfaction to identify areas for further enhancement. + Utilize analytics and… more
- Splunk (MI)
- …regular operational reviews, including performance reporting, and continuous improvement progress. + Analyze and optimize support operations, fostering ... a culture of continuous improvement . + Manage capacity planning, identifying necessary changes to...for the Cloud product. **Must-have Qualifications** + 10+ years Customer Support or related Operational leadership experience.… more
- Henry Ford Health System (MI)
- …issues and partner with process owners to improve service. Participate in continuous improvement workshops and other forums aligned with quality assurance ... performance related issues, keeping open communication to identify additional support needs. + Review processes used within Customer...and improvement . + Utilize quality monitoring system to compile and… more
- GCG (Rochester Hills, MI)
- …quote processing, order management, and customer reporting efficiency + Drive continuous improvement through KPI tracking and metrics-based decision making + ... Service Manager to lead and transform our Rochester Hills customer support ** . In this role, you'll...and verbal communication skills + Experience in metrics-driven process improvement + Demonstrated ability to handle complex customer… more
- Henry Ford Health System (Troy, MI)
- …and compliance monitoring or call auditing experience. + Experience in implementing Continuous Improvement (CI) projects, preferably in a transactional based ... a comprehensive quality plan for the Quality Program to support the organizational goals and KPIs for Customer...strategy for QA metrics for each department, focusing on improvement of service, efficiency and/or reduce overall costs while… more
- Consumers Energy (Lansing, MI)
- …customers receive accurate and timely bills. Delivering improved billing accuracy for our customer through continuous improvement initiatives is a top ... business acumen, interpersonal skills, and leadership. The individual(s) selected for this role will support one of the four areas of Customer Operations: + … more
- Henkel (Madison Heights, MI)
- …Levels, and customer satisfaction level. + Contribute to identifying continuous improvement opportunities to enhance efficiencies, streamline workflows or ... being responsible for complex decision related service delivery requests without direct customer interaction. + Support the understanding of customer … more
- Amazon (Ann Arbor, MI)
- …associate peers in solving customer issues, where appropriate. - Contribute to continuous improvement of the customer experience and operations by ... Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning,...and communicate barriers and trends that contribute to the customer and associate experience and support the… more
- Trane Technologies (Grand Rapids, MI)
- …+ Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement , and safety. + Proven experience in ... up to **8%** company contribution. . **Paid time off,** including in support of **volunteer** and **parental leave** needs. . Educational and training opportunities… more
- Veterans Affairs, Veterans Health Administration (Iron Mountain, MI)
- …rules and established clinic processes. Quality Improvement : Supports performance improvement activities by collecting continuous quality improvement ... first line Supervisor for the VA Community Care (VACC) Advanced Medical Support Assistants(AMSAs)/Medical Support Assistants (MSAs). Supervisory MSAs at this… more
- ITW (Troy, MI)
- …systems + Perform appropriate evaluations and studies and participates in continuous improvement . + Proactively communicates effectively with all stakeholders. ... projects to the Engineering teams through clear communication of customer technical requirements. + Support customer...clear communication of customer technical requirements. + Support customer launch activities, as necessary. +… more
- Robert Half Office Team (Marshall, MI)
- …sales representatives with all aspects of customer accounts. * Participate in continuous improvement training and take on a leadership role on projects. * ... finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best… more