- Zoom (Lansing, MI)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- ServiceNow, Inc. (Detroit, MI)
- …be leveraged to drive transformational change within a factory environment + ** Customer -facing experience ** in selling and delivering consulting services + ... as we pursue our purpose to make the world work better for everyone. **Global Head of Digital Factory Solutions Go-to-Market** The Global Head of Digital Factory… more
- Grant Thornton (Southfield, MI)
- We are seeking an experienced and strategic leader to serve as the Head of Global Product - Tax. This new role will drive the execution of Grant Thornton's product ... of innovative, AI-enabled solutions that enhance our professional tax services globally. The Head of Global Product - Tax will lead distributed teams across multiple… more
- Wolters Kluwer (Lansing, MI)
- …Overview** CCH Tagetik is seeking a dynamic and entrepreneurial **Vice President** **,** ** Head of North America** to drive growth, lead the sales strategy, and ... that demands strategic vision, operational execution, and relentless focus on sales, customer success and market expansion. **This role can be based Remote, with… more
- Coinbase (Lansing, MI)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... the intersection of product and support to transform the customer experience . *What you'll be doing* *...AI to expert responders-to eliminate chatbot loops and ensure customer empathy and effectiveness. * Work with operations… more
- Amazon (Detroit, MI)
- …and partners. Amazon Web Services (AWS) seeks a technically-minded, results-oriented ' Head of Automotive & Manufacturing Marketing' to develop, lead, and execute ... of services, solutions, and partner offerings to help transform manufacturing operations and automotive innovation. Their team will develop differentiated value… more
- US Bank (Lansing, MI)
- …their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a ... and lead a high-performing sales team in a fast-paced banking environment as ** Head of Retail & Services -** **Central/East Merchant Sales, ICG** **.** This role… more
- Oracle (Lansing, MI)
- …**Required Skills and Education** + BS degree in Business, Supply Chain Management, Operations , or a related field. + Relevant experience or interest in ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Amazon (Shelby Township, MI)
- …plan. * Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations . * Will set and clarify ... and reaching both below the waist and above the head * Walking in the FC and around area...Operations or related field and MBA preferred * Experience with a contingent workforce during peak seasons *… more
- Encore (Plymouth, MI)
- …required. Bachelor's degree is preferred. * 4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience ... **Position Overview** Manages floor operations to achieve service excellence with a focus... to achieve service excellence with a focus on customer service, staff leadership, performance management and development. Achieves… more
- Brink's (Lansing, MI)
- …Qualifications + Bachelor's degree + Project management experience + 7 years' experience in logistics , transportation, or related operations + 10 years' ... in a strategic capacity. Will also be tasked to head up cross function projects within the area of...5 0% of the time Preferred Qualifications: + Past experience leading a Transportation Operations team of… more
- Oracle (Lansing, MI)
- …communications for team leads * Build proactive, positive relationships with peers, managers, Customer Success team members EDUCATION & EXPERIENCE : BS degree or ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Cengage Group (Detroit, MI)
- …for sales growth and goal achievement. At the direction of the VP - Head of Institutional Sales, the Sales Leader builds and develops high performing sales regions ... and retention. The Sales Leader executes programs designed by the VP - Head of Adoption Institutional Sales in recruiting and hiring, talent development, and… more
- ITW (Lansing, MI)
- …to ensure satisfaction and loyalty. + Collaborate with cross-functional teams (marketing, operations , finance, and customer experience ) to deliver growth ... service businesses. ITW businesses serve local customers and markets around the globe, with operations in 55 countries and an employee base of more than 46,000 women… more
- Papa John's International (Grand Rapids, MI)
- …of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the ... management of operations including the execution of all Company policies, procedures,...product meets Papa John's standards and accurately reflects the customer 's order. Professionally and promptly respond to all … more
- Vontier (Lansing, MI)
- …Are you dedicated to collaborating with a cross functional team to provide a first-class customer experience ? If so, come join the Gasboy Field Engineer Team as ... industrial fueling industry. **About the Opportunity** Reporting to the customer operations manager, the Gasboy Field Engineer...will play a critical role in continuously improving the customer experience . As a key member of… more
- Lowe's (Midland, MI)
- …Experience supporting front-end or back-end operations in a retail environment + Experience in customer service role + Experience in a leadership role ... + Identifies any barriers to operational processes or the customer experience and communicates those barriers and...front end (eg Garden, Pro, and Front register areas, Customer Service and Returns Desks, Head Cashier… more
- Papa John's International (Kalamazoo, MI)
- …of the General Manager to ensure compliance with the Company's product and customer service standards. This is accomplished by being a team-oriented leader, making ... each delivered product meets Papa John's standards and accurately reflects the customer 's order. + Communicates trains and promotes quality standards to team members… more
- Vontier (Lansing, MI)
- …benefit. + Ability to interact at all levels in distributor and end customer /prospect organizations from c-suite to operations staff to successfully navigate and ... Responsibilities)** At Gasboy - Powered by Vontier, we are customer obsessed. That means we are driven to deliver...our sales strategy with distribution partners. We continue to experience growth and are looking for a talented and… more
- Henry Ford Health System (Detroit, MI)
- G ENERAL SUMMARY: Under general supervision from the Vice President, Division Head or Physician-in Charge in Leadership Salary Grade M08/ PHY 500 or above, provides ... personnel. Responds to inquiries concerning general administrative activities and operations , and refers complex and/or sensitive inquiries to appropriate person(s).… more