- Liberty Utilities (Deerfield, MI)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Datavant (Lansing, MI)
- …an end-to-end VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities. + **Develop ... teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** +...internal and external use **Enablement & Product Readiness** + ** Customer -Informed Enablement:** use customer insights … more
- General Motors (Warren, MI)
- …strong analytical skills, experience with SQL and Power BI, and the ability to synthesize Voice of Customer (VoC) insights . You will support the team through ... studies and analyses. You will be responsible for uncovering customer and product insights , synthesizing data from...times a week {or other frequency dictated by their manager }. The selected candidate will be required to travel… more
- Coinbase (Lansing, MI)
- …* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide technical ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define… more
- Dow (Midland, MI)
- At a glance Position: Customer Manager Primary Location:Midland (MI, USA), Michigan, United States of America Additional Locations: United States of America ... located inMidland, MI. Will also consider Virtual office-USA. The customer manager will be responsible to manage...and variable margin growth across the business. + Facilitates Voice of Customer (VOC) activities at accounts,… more
- Oracle (Lansing, MI)
- **Job Description** **Principal** **Technical Program Manager (TPM), Oracle Cloud Infrastructure - Job level IC4** Overview Are you a creative person who loves a ... you've been dreaming of as our Principal Technical Program Manager . If you have a passion for innovation in...leading initiatives to improve, deliver, and enable reporting and insights . You will manage the development and implementation process… more
- Concentrix (Lansing, MI)
- …leader for a sophisticated conversational AI platform that helps enterprises automate customer interactions across voice , chat, and messaging channels. This ... infrastructure + **Reporting Team** : Real-time analytics, observability tools, and customer -facing dashboards + **Channel Gateway Team** : Voice processing,… more
- Nexteer Automotive (Saginaw, MI)
- …necessary; however, minimal-to-no travel is expected. Key Responsibilities As theStrategic Marketing Manager , you will be responsible to: MARKET INSIGHTS + Serve ... Position: Strategic Marketing Manager - Global Electric Power Steering & Steer-by-Wire...& assignments, such as ad-hoc analysis (R&D, M&A, etc.), Voice of Customer , etc. + Contribute to… more
- Whirlpool Corporation (Benton Harbor, MI)
- …Product Marketing team markets the organization's products and services using customer marketing databases. Creates direct mail marketing plans, targeting specific ... other database improvements. May conduct data mining analyses of customer data to develop marketing trends. **This role in...marketing trends. **This role in summary** The Product Marketing Manager will be aligned to either the Strategy or… more
- DuPont (Midland, MI)
- …to assessing and pursuing product growth opportunities. . Continually monitor and refine Voice of Customer (VOC) through the product development cycle. . Create ... Why Join Us | DuPont Careers (https://careers.dupont.com/us/en/whyjoinus) **Contractor Marketing Manager ** The Shelter Solutions Business, part of DuPont Diversified… more
- Oracle (Lansing, MI)
- **Job Description** Product Marketing Manager - Oracle Fusion Data Intelligence As a Product Marketing Manager for Oracle's Fusion Data Intelligence, you will be ... generation, and analyst impact. **3. Competitive Intelligence & Market Insights ** + Monitor competitor capabilities, positioning, and messaging to proactively… more
- Pearson (Lansing, MI)
- …Portfolio Management for Math and Physical Science. **Key Responsibilities:** + Serve as the voice of the customer by working with colleagues in North America ... Pearson is seeking an experienced Commercial Portfolio Manager for Statistics in Higher Education Courseware to...customer feedback and market research to gain deep insights into product performance, market trends, and competitor offerings.… more
- Coinbase (Lansing, MI)
- …alignment. Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, ... sizing, opportunity assessment, and turning complex data into actionable product insights * Demonstrated experience driving AI-powered customer support… more
- Ford Motor Company (Dearborn, MI)
- …into compelling product visions and tangible deliverables. You will champion the customer voice , ensuring our digital offerings are intuitive, delightful, and ... and opportunities within the adventure segment. + **Requirements Definition:** Translate customer insights and business objectives into detailed product… more
- General Motors (Warren, MI)
- …intuitive experiences that differentiate in market. + Track record of representing the " voice of the customer " in shaping domain strategy and influencing design ... shaping the future of transportation on a global scale. As a Staff Product Manager for OnStar Services, you will lead and define the direction, architecture, and… more
- Cengage Group (Detroit, MI)
- **Associate Portfolio Manager (APM) - Key Markets** **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping ... employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to.... **What You'll Do Here** As an Associate Portfolio Manager (APM) on the Key Markets Team, you will… more
- Coinbase (Lansing, MI)
- …we produce insights which directly move the company's bottom line. Customer Support/Experience is one of the most critical touchpoints in Coinbase's relationship ... doesn't need to exist. Our mission is to deeply understand the end-to-end customer support journey, from prevention through resolution, and use data to eliminate… more
- Coinbase (Lansing, MI)
- …science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, and intuitive tools. By ... it's building robust data pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team, you're going to:… more
- Oracle (Lansing, MI)
- …marketing, and sales, with a mandate to craft compelling narratives, arm customer -facing teams with unbeatable competitive insights , and accelerate adoption of ... as a trusted advisor to field teams, providing real-time insights on market trends and customer needs....to inform product strategy and roadmap. . Be the " voice of the customer ", synthesizing feedback into… more
- Camping World (MI)
- …clear communication, collaboration, and alignment across departments throughout the development cycle. ** Customer -Centric Focus** : Champion the voice of the ... **Digital Product Manager , Good Sam** As a Digital Product ...delivered effectively, aligned with business goals, and responsive to customer needs. This role is focused on the day-to-day… more