- Conduent (East Lansing, MI)
- …and be part of a culture where individuality is noticed and valued every day. ** Outbound call center agent ** **Onsite-Lansing, MI Full-time** Hourly rate ... work, using data. + Organizing and coordination skills. + Data Entry, Moderate outbound call center setting + Performs tasks based on established procedures.… more
- Comerica (Farmington Hills, MI)
- Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by meeting or ... service levels and executing operational objectives. This position handles a high call volume of in-bound calls in a fast-paced environment while processing customer… more
- Morley (Lansing, MI)
- …diploma or equivalent + Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where ... is an excellent opportunity! As a remote Customer Service Agent - Auto Dealer Support at Morley, you'll act...+ Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other… more
- Allied Universal (Grand Rapids, MI)
- …and commitment to the team during peak times are essential. **This is a 24/7 call center environment that requires individuals to sit for long periods of time. ... to system-generated alerts and event notifications promptly + Initiate outbound calls or emails to notify customers, law enforcement,...one year in a dispatching, security, customer service, or call center role** + Must be able… more
- Molina Healthcare (Grand Rapids, MI)
- …help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent performance strengths ... call monitoring and assessment of Call Center Associates for both inbound and outbound calls. + Participates in call calibration exercises. +… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office services. Performs services focused on ... identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer...High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer… more
- Sharecare (Lansing, MI)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... following types of telephonic calls: + Engagement (inbound and outbound )- contacting eligible participants to inform them of the...enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with… more