- R1 RCM (Detroit, MI)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Operations Lead , Customer Partner you ... of R1 workflow technologies. **Here's what you will experience working as a Senior Operations Lead , Customer Partner:** + Mitigate back-end revenue… more
- Merck (Lansing, MI)
- **Job Description** **Reporting to the CFA Strategy and Operations Lead , the Customer Facing Application (CFA) Strategy and Operations Senior ... and technical teams, as well as external providers to evolve our strategic customer engagement model. The CFA senior specialist will directly contribute to… more
- Coinbase (Lansing, MI)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...years in CX program management, project management, or product operations * Proven success leading retention or scaled product… more
- Ryder System (Highland Park, MI)
- …to you and are there to support the needs of the assigned location. The Senior Operations Manager must be able to accomplish results through the effective ... procedures. This may also be a development position to prepare incumbents for the Senior Operations Manager II, Field Operations Manager, or Quality… more
- Coinbase (Lansing, MI)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an...product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement… more
- GE Aerospace (Grand Rapids, MI)
- …heard and see your ideas take flight, this is the opportunity for you. The Senior Systems Engineer - Lead Systems Verifications role is responsible for leading a ... bid estimations, and project performance. This position can influence and lead departmental operations , team member development (mentoring), and hiring.… more
- Oracle (Lansing, MI)
- …(OCI) is seeking an accomplished Senior Director of Global Physical Security Operations to lead and advance the protection of our cloud operations ... management, performance benchmarking, and compliance with Oracle's security standards. + GSOC Operations : Lead Global Security Operations Center (GSOC)… more
- Ford Motor Company (Allen Park, MI)
- … operations . The role holds direct oversight of the SE&O Business Planning and Operations team. **_What you'll do _** + Lead SE&O's Strategic Planning & ... transformation and operational excellence of Ford's Global Service Engineering & Operations (SE&O). Leading the Global SE&O Transformation & Business Operations… more
- Lumen (Lansing, MI)
- …as we digitally connect the world and shape the future. **The Role** As the Senior Lead Program Manager in Lumen's Black Lotus Security Group (BLSG), you drive ... for a results-oriented program management professional, who exhibits strong agency and customer mindset with a record of delivering complex initiatives in dynamic… more
- Oracle (Lansing, MI)
- …Management Cloud (WMS)** and **Fusion Inventory Management** solutions. Acting as a senior individual contributor, you will lead complex implementations, design ... **Job Description** As the **Oracle Cloud WMS & Inventory Lead ** , you will serve as the functional authority for **Oracle Warehouse… more
- PagerDuty (Lansing, MI)
- …Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations . + Develop and implement customer success strategies aligned ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...operations . Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use data to… more
- Ford Motor Company (Allen Park, MI)
- …vehicles that are as smart as you are. **What you'll be able to do:** Lead / Senior Software Engineer - positions offered by Ford Motor Company (Allen Park, ... to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for… more
- Acxiom (Lansing, MI)
- …player, know when to lead and when to follow. + Demonstrated ability to lead delivery operations teams and manage individual resources + Ability to lead ... The Sr. Campaign Operations Manager (SRCOM) is for candidates with 5+...+ Communicate and escalate workload and staffing issues to Senior Manager. + Monitor the day-to-day delivery of digital… more
- Lumen (Lansing, MI)
- …Candidate** **Required Competencies:** + Business Acumen: Strong understanding of business operations and strategies. + Sales and Customer Success Methodologies: ... as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager, you will serve as a performance consultant to the… more
- Oracle (Lansing, MI)
- …reducing toil through automation, observability, and self-healing mechanisms. + Lead architecture, analysis, design, implementation, and production operations ... engineering center with the focus on excellence. As a Senior Principal Site Reliability DevOps Engineer, you will be...to deliver platform features and secure-by-default designs. On-call and operations + Participate in an on-call rotation; lead… more
- Stryker (Portage, MI)
- **What You Will Do** The Senior Analyst in Revenue Operations plays a pivotal role in the success of the organization by delivering data-driven insights, ... effectiveness. This position requires collaborative efforts across sales, marketing, and customer success departments to refine the entire revenue cycle. + Serve… more
- Ally (Lansing, MI)
- …DASO operations , specifically for the securitization team, and will lead in developing and executing accounting processes for its strategic growth initiatives. ... so shouldn't your opportunities be, too? **The Opportunity** This Senior Accountant will be a member of Ally's Debt...be a member of Ally's Debt Accounting & Securitization Operations (DASO), which is part of Ally's Controller's Team.… more
- Whirlpool Corporation (Benton Harbor, MI)
- …control and company sales. Organizes deliveries to meet given deadlines and customer expectations. Supervises and tracks the flow of materials and products from ... in summary** We are seeking qualified candidates for the Senior Manager North American Region (NAR) Supply & Demand...North American Region (NAR) Supply & Demand Planning to lead and manage the Dish/Independent Business Unit Product Fulfillment… more
- Cardinal Health (Lansing, MI)
- **What Operations Technology contributes to Cardinal Health** Operations is responsible for materials handling and product distribution in a distribution or ... inventory management as well as demand, supply and manufacturing planning. Operations Technology is responsible for the identification and application of appropriate… more
- Cornerstone onDemand (Detroit, MI)
- **About the Role:** As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support ... relevant field and/or role aligned experience required. + 6+ years experience in customer support/ operations roles, with at least 5 years leading teams in a SaaS… more