- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... either Livonia, Michigan, or New Town Square, Pennsylvania.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under… more
- TEKsystems (St. Joseph, MI)
- …other support teams where necessary . To accurately record, update and document requests using the IT service desk system . To install and configure new ... an opportunity with an organization that could prosper your IT career to wherever your IT career...goals align? * Job Description: Our client a large Healthcare System throughout the Midwest has a multiple openings… more
- R1 RCM (Detroit, MI)
- …analytics, AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative** , you'll work to help our patients check into ... need to have any previous experience or knowledge in healthcare . Since this is a hospital/lab environment, you will...what you can expect working in Patient Registration (Customer Service ):** + Working on computers and answering phones to… more
- Henry Ford Health System (Detroit, MI)
- …cause analysis and resolve problems related to applications; work with operational owners and IT Service Desk to maintain an appropriate knowledge base as ... technical departments system wide, as well as with HFHS IT to project manage, support, maintain and leverage access/care...prompt investigation of incidents and issues escalated through the Service Desk in a timely manner; gather… more
- Trinity Health (Livonia, MI)
- …database management. + Minimum of five (5) years' experience and knowledge of IT applications related to healthcare and Enterprise Resource Planning (ERP) like ... or services, identifies the technologies to employ based on price, performance, service agreements and organizational constraints. + Research on new patches and… more
- Prime Therapeutics (Lansing, MI)
- …to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the licensing ... IT application and conduct general maintenance of the licensing...as assigned **Minimum Qualifications** + Bachelor's degree in business, healthcare , or related area of study, or equivalent combination… more
- Evolent (Lansing, MI)
- …and/or Microsoft Azure - Application Insights is preferred + JIRA Service Desk ticketing system/Confluence experience is preferred **Technical Requirements:** ... of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and...1 or more years of progressive experience within application support/ IT operations organizations + 1 or more years of… more
- Henry Ford Health System (Detroit, MI)
- …minutes, meetings and facilitate discussions with all stakeholders [business unit & service line operations leaders, finance, IT , pharmacy, nursing, lab, ... therapies recommended for formulary inclusion with front-line stakeholders [ex: clinical front- desk , auth specialist, nurse, pharmacist] to ensure a seamless and… more