- Henry Ford Health System (Rochester Hills, MI)
- …Two (2) or more years of successful experience in the area of Service Desk , Help Desk , or IT Support responsibilities, or previously demonstrated success ... more experience working in a 24/7/365 health care environment help desk , service desk , or IT support position using phone, email, remote assist, and chat… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service ... fast-paced environment **Job Specific Skills** + Service Desk Operations Leadership + ITIL & IT ...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- The Service Desk Manager is responsible for overseeing IT service delivery to meet the needs of the CASTLE-NET program, managing processes, coordinating ... or related field + 8+ years of experience in service desk or IT support...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Chase Plastics (Clarkston, MI)
- Help Desk / Application Specialist About the OrganizationAt Chase Plastics, we're real people providing real solutions. It's something we've been doing since 1992, ... applications - and back it up with outrageous customer service . Today, customer service is more than...perform necessary application upgrades. + Log and manage Help Desk Ticket System and escalate matters when required. Coordinate… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services ... services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits;… more
- R1 RCM (Rochester Hills, MI)
- …sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative ** , you'll work to help our patients ... what you can expect working in Patient Registration (Customer Service ):** + Working on computers and answering phones to...and expect the unexpected. This is not a casual desk job. + A team you can rely on.… more
- Morley (Lansing, MI)
- …the Role** **_Location: Remote_** **_-_** **_Michigan residents_** In this remote Customer Service Representative position at Morley, you'll be trained as an ... not required! **_What You'll Do_** + Provide fantastic customer service via inbound and outbound conversations over the phone...access to doctors through Teladoc + 24/7 nurse help desk + Patient advocacy with free 24/7 support for… more
- Sedgwick (Southfield, MI)
- …to Work(R) Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr. **Senior Disability Representative - Make a Meaningful ... lives-this is your moment.** **WHAT YOU'LL DO** **As a Senior Disability Representative , you'll be the go-to guide for individuals navigating the challenges of… more
- TruGreen (Rochester Hills, MI)
- Sales Representative 2711 Commerce Drive, Rochester Hills, Michigan 48309 _TruGreen_ _accepts applications on an ongoing basis._ **Job Description** As a TruGreen ... Field Sales Representative , you'll be the welcoming face out in the...Skills is highly encouraged) + Previous sales or customer service experience is a plus, but passion and hustle… more
- Sedgwick (Southfield, MI)
- …Work(R) Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr **PRIMARY PURPOSE** : Provides disability case management and complex ... + Maintains professional client relationships and provides excellent customer service . + Meets the organization's quality program(s) minimum requirements.… more
- TekSynap (MI)
- …determine optimal solutions. + Prepares business cases and implementation plans for IT service improvements. + Ensures rigorous application of information ... hardware, software, and network systems. + Performs analysis of user requirements and IT processes to enhance efficiency and service delivery. + Researches,… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …Microsoft Certified: Modern Desktop Administrator + ITIL Foundation certification + USACE IT environment familiarity + Help desk management system expertise ... The Field Office Support Lead (End User Service Lead - Field Support Manager) provides senior-level end-user technical support and leadership for CASTLE-NET program… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …Incident Tracking & SLA Monitoring **Preferred Skills** + Cybersecurity Incident Response + Service Desk Management + Process Improvement & Optimization + Team ... **Key Responsibilities** + Manage and coordinate the resolution of IT incidents and service requests from initial...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- GovCIO (Lansing, MI)
- …the United States. **Responsibilities** **The Connected Device & Reconciliation Support Representative is responsible for supporting Veterans in accessing and using ... documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …of administration, analysis, engineering and design. Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered ... a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and maintain AIX...tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based… more