- Mass Markets (Bay City, MI)
- …related inquiries regarding toll activities, complaints, etc. + Collaborate with customer service professionals to improve to overall customer experience ... trusted partner in the industry. We are looking for Customer Service Representatives to support inbound calls... Representatives to support inbound calls and walk up customer inquiries at Bay City, MI toll … more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
- Percepta (Dearborn, MI)
- …ticket/citation/ toll processing, compliance, disposal, purchase processing, and customer service . **Duties and Responsibilities** * Provide administrative ... * Suggest and establish process improvements aimed at better customer service , efficiencies, and cost savings in...* Perform duties that require signing as a company agent and/or department notary **Education** * High school diploma… more