- MetLife (Bloomfield, CT)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on… more
- Eversource Energy (Windsor, CT)
- …on and leads various project teams, as necessary\. + Participates in the on\- call supervisor rotation, and participates in emergency/storm restoration events, as ... media/executive inquiries\. **Qualifications** _Technical Knowledge/Skill:_ + Requires familiarity with call center technology and telephony equipment, including… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Masonicare (Wallingford, CT)
- RN Psychiatric Clinical Supervisor (NIGHT SHIFT) Job Location: Wallingford Center , Connecticut RN Psychiatric Clinical Supervisor (NIGHT SHIFT) Masonicare ... variances in a timely fashion, to the Director/and or Supervisor on the off shifts. + Acts as liaison...and existing holes. + Will participate in a rotating on- call schedule to address any immediate needs or crisis… more
- Amentum (East Hartford, CT)
- …for every thirty (30) hours worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and paid time off benefits. *This ... assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified… more
- Highmark Health (Hartford, CT)
- …Description :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to ... Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the departmental operations… more
- Eversource Energy (East Berlin, CT)
- …Drives innovation and change in business processes Leads area work center activities during manager absence Represents manager at department, customer, and ... Performance\. + Fulfills storm duty assignments and participates in on\- call rotation as required\. **Technical Knowledge/Skill/Education/Licenses/Certifications:** + Working knowledge… more
- Transdev (Hamden, CT)
- …routes periodically. + Ensure proper radio and 10-codes used. + Document all drivers call outs, including early and late starts, and early and late finish. + Drive ... Job Category: Other Job Type: Full Time Req ID: 6630 Pay Group: X58 Cost Center : 55329 The above statements are intended to describe the general nature and level of… more
- Fresenius Medical Center (New Haven, CT)
- …procedures, assess response and make appropriate adjustments as directed by supervisor or physician. This individual will assess patient and document findings, ... regulations. . Performs all essential functions under the direction of the Supervisor with guidance from the Educator, Preceptor or in collaboration with another… more
- Fresenius Medical Center (Meriden, CT)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's PURPOSE AND SCOPE: The professional registered nurse ... regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration… more
- Cardinal Health (Hartford, CT)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... day to address customer concerns. + Consults with the Supervisor and leverages Agent Support Line to resolve our...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- Cardinal Health (Hartford, CT)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Masonicare (Rocky Hill, CT)
- …Living Masonicare at Greenridge Place - Rocky Hill, CT Full Time Salaried/Exempt / On- Call Rotation Summary of Position The ALSA Director is designated as the ... Supervisor of Assisted Living Services Agency (SALSA) for the...care. Responds to resident when a resident activates the call for aid system. + Conducts daily office hours… more
- National Health Care Associates (North Haven, CT)
- **-** **A Great Place to Work** Montowese Center for Health & Rehabilitation is a proud affiliate of National Health Care Associates. As a Certified Great Place to ... will also** **back up the Unit Manager and/or RN Supervisor ** **.** **LPN license required.** **What You'll Do:** As...manner. 2. Assists patients with overview of the unit, call bells, telephone, TV, etc. 3. Assists with menu… more
- UCFS Healthcare (Norwich, CT)
- …a team approach in working with families. Clinicians work under the direction of a supervisor and are paired with a therapist assistant to deliver MDFTR to up to six ... weekly MDFTR sessions to clients + Maintain line of communication with supervisor , therapist assistant, and other support staff, including coordinating care with… more
- Hartford HealthCare (Meriden, CT)
- …6. Support scheduling, management of Kronos, PTO requests, and management of call -outs. 7. Responsible for supporting Supervisor with execution of weekly/monthly ... you to become part of Connecticut's most comprehensive healthcare network. Rushford Center , one of Connecticut's leading providers of addiction and mental health… more
- Fair Haven Community Health Care (New Haven, CT)
- …to ensure continuous departmental coverage and acting as backup for the Call Center Appointment Specialist. + Attending scheduled departmental meetings and ... over 54 years, FHCHC has been an innovative and vibrant community health center , catering to multiple generations with over 165,000 office visits across 21… more
- State of Connecticut, Department of Administrative Services (Middletown, CT)
- …email, and phone number (at least one being a current and/or previous supervisor ) + Completed CT-HR-13 Candidates who have been selected for employment with the ... or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: + Referral Questions: This posting may require… more
- Hartford HealthCare (Hartford, CT)
- …of the largest and most respected teaching hospitals as well as a Level I trauma center . Hartford Hospital is on the cutting edge of technology & medical care and is ... home to the Center for Education, Simulation and Innovation (CESI), one of...organization. *_Job Summary_* Under the supervision of a Clinical Supervisor , provider and/or practice manager performs a variety of… more
- UCFS Healthcare (Norwich, CT)
- …and families during weekly sessions + Maintain line of communication with supervisor and support staff, and coordination of treatment with psychiatrists + Maintains ... 25% travel may be required;paid mileage + Rotate after-hours on- call with program staff;paid on- call Why UCFS?...difference each day. At UCFS, a Federally Qualified Health Center , we specialize in integrated care which means having… more