- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- The Service Desk Manager is responsible for overseeing IT service delivery to meet the needs of the CASTLE-NET program, managing processes, coordinating ... improvement, and alignment with program objectives. **Key Responsibilities** + Manage overall service desk operations and team performance + Provide leadership… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- GovCIO (Hartford, CT)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Hartford, CT)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- Ross Stores, Inc. (Riverhead, NY)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising\. Responsible… more
- Extra Space Storage (Plainville, CT)
- …, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate, ... The **Store Manager ** oversees the daily operations of one or...Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH… more
- Extra Space Storage (Wethersfield, CT)
- The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District ... Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- World Insurance Associates, LLC. (Hamden, CT)
- …services, and payroll & HR solutions. Position Summary The Associate Account Manager supports the day-to-day management of middle-market and large accounts by ... assisting with routine service activities, renewal coordination, and the maintenance of accurate...large and complex clients with guidance from an Account Manager or Account Executive. + Create premium billing allocations… more
- Ross Stores, Inc. (Riverhead, NY)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... to Company standards with appropriate action plan, partnering with the District Manager as needed\. * Ensures proper scheduling of Associates to meet business… more
- Medtronic (North Haven, CT)
- …connected, compassionate world. **A Day in the Life** The Senior Commercial Enablement Manager will serve as an integral member of both the Global Commercial ... DT sales and integration with Hugo RAS. The Senior Commercial Enablement Manager is responsible for establishing end-to-end processes that facilitate the marketing,… more
- Fresenius Medical Center (East Hartford, CT)
- …clinical standards, quality improvement tools and electronic applications. + Performs desk review of facility Quality Assessment and Performance Improvement (QAPI) ... Improvement in facility standard procedures. + Accountable for outstanding customer service to all external and internal customers, including patients, staff,… more
- Navy Exchange Services (NEX) (Groton, CT)
- …requests as needed and resolving issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the ... Title: GUEST SERVICE REPRESENTATIVE I-FLEX- NAVY LODGE Location: United States-Connecticut-Groton...lodging options in the area. - Assists Front Office Manager Supervisor or Assistant General Manager AGM… more
- Hartford HealthCare (Hartford, CT)
- …measurements, and communicates appropriately to health care provider. * Covers the front desk based on business needs. * Assists in the maintenance of equipment, ... place. * Reports equipment and supplies needing to be replaced or repaired to manager . * Stocks rooms, carts, cabinets, etc. as assigned. Education: * Diploma from… more
- RTX Corporation (East Hartford, CT)
- …opportunity for an experienced SAP and Solumina specialist to support the Technical Service Center (TSC) for the ME Global Depot Network (GDN). The GDN provides ... Solumina cases and serve as a conduit for help desk calls supporting the ME Global Depot Network. This...techniques and customer interface + Familiar with NEXT Connect Service Now (internal candidate only) + Determine the best… more
- Eastern Connecticut Health Network (Manchester, CT)
- POSITION SUMMARY: Assists the Practice Manager and support staff in the daily activities of the physician practice. The Coordinator is responsible for performing ... medical record a plus. ESSENTIAL DUTIES and RESPONSIBILITIES: + Performs front desk duties, including but not limited to, patient check in, demographic and… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- The Field Office Support Lead (End User Service Lead - Field Support Manager ) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- University of Connecticut (UConn) (Storrs, CT)
- …and track software and hardware issues using the central ticketing system, Jira Service Desk . + Configure and deploy computers using JAMF/Intune and necessary ... "best in class" services. Under the direction of the Manager of Device Support, this position is responsible for...support for the School of Fine Arts (SFA). This service -oriented position is based at the Storrs campus and… more
- H&R Block (Cromwell, CT)
- …of H&R Block + Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the ... Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact...Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and… more
- GovCIO (Hartford, CT)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- Serco (New London, CT)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... specific roles and responsibilities pertaining to UK Dreadnought Program transition to in- service that will run in parallel with the COLUMBIA Program. Supports the… more