- Cardinal Health (Hartford, CT)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor will oversee program ... staff performing customer service , enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance,… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the ... Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in...made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports.… more
- ABF Freight (New Haven, CT)
- …spanning North America, and an unwavering commitment to quality, safety and customer service , ABF offers best-in-class LTL transportation for companies of ... every aspect of our company and industry from a service center perspective. You will be working at one...facilities across the continental United States as an Operations Supervisor . Those in our top management positions… more
- Robert Half Finance & Accounting (Hartford, CT)
- …Hartford Area) Great opportunity to join a global aerospace supplier as the Order Management Supervisor , overseeing the customer order process and leading a ... + Lead and support a team of 2-3 individuals + Develop and enforce customer service policies and address complex inquiries or complaints. + Track KPIs,… more
- Cintas (Hartford, CT)
- **Requisition Number:** 216780 **Job Description** Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on ... route and in-house. Responsibilities include supervising the service team who provides customer service , sales and the pick-up and delivery of products to… more
- Ryder System (North Haven, CT)
- …to: Technicians-In. Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish ... our people. _CULTURE- INTEGRITY- FAMILY_ . As an Operations Supervisor , you'll be part of a dynamic team, equipped...Performance Management of all assigned personnel + Customer Management :Responsible for customer relationship… more
- Eversource Energy (Windsor, CT)
- …Eversource customers enjoy a top tier customer experience by leading our Customer Service Representatives in providing world class service \. Ensures ... professional position is responsible for the complete development of Eversource Customer Service Representatives through coaching and evaluative performance… more
- TD Bank (Meriden, CT)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet...frontline + Completes Customer transactions and utilizes Customer relationship management tools to engage in… more
- CVS Health (Cromwell, CT)
- …following up of all activities + Effectively communicate information both to and from store management and crews 2. Customer Service + Assist customers with ... consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager...service . When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the… more
- CVS Health (Colchester, CT)
- …following up of allactivities + Effectively communicate information both to and from store management and crews 2. Customer Service + Assistcustomers with ... consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager...service . When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the… more
- Securitas Security Services USA, Inc. (New Haven, CT)
- …experience may substitute * Calm, polite, and professional demeanor- High level customer service * Reliable and self-motivated. * Strong computer skills ... Supervisor you will be performing a variety of management functions. The shift supervisor provides direction...security requirements are being met and to provide quality customer service . + As assigned, in accordance… more
- Compass Group, North America (Meriden, CT)
- …** , you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services ... + Communication skills both written and verbal and ability to communicate with management , client, customer and associate levels. + Computer skills and knowledge… more
- Burlington (Newington, CT)
- …caring and inclusive organization, come join us as a Burlington Stores **Full-Time** ** Customer Service Supervisor ** or **Full-Time Selling Floor ... Supervisor !** As a Retail Front End Supervisor , you'll be an integral part of the store...Store Management in the areas of Merchandising, Customer Service , Operations, and Human Resources. This… more
- Quinnipiac University (Hamden, CT)
- …+ Responsible for providing a strong sense of community with excellent customer service and relationships, particularly Academic Affairs and Admissions, while ... for the Maintenance Supervisor position. The Maintenance Supervisor will assist with the overall management ...maintaining the custodial service to promote an atmosphere which further fosters student… more
- Brink's (New Britain, CT)
- …and process redesign to drive continuous improvement * Maintain and provide quality customer service * Secure inventories by executing controls and ensuring ... is a leading global provider of cash and valuables management , digital retail solutions, and ATM managed services. Our...employees. We have a challenging opportunity for a Route Supervisor . Job Summary: The Route Supervisor is… more
- Amentum (Groton, CT)
- …committed to working with others to deliver best in class, unparalleled excellence in customer service and satisfaction. The work schedule for this role is ... planning preventive maintenance. + Effectively communicates with the site management team and the customer to understand...experience managing work order backlogs. + Responds and provides service and feedback to the customer on… more
- Ross Stores, Inc. (Riverhead, NY)
- …fire alarm systems as scheduled\. Responds to after\-hours alarms when requested\. ** Customer Service :** + Treats all Customers, Associates, and other leaders ... and development for our teams\. **GENERAL PURPOSE:** The Area Supervisor is a member of the Store Leadership who...for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor,… more
- MetLife (Bloomfield, CT)
- …meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer -centric ... events, meetings, training, business continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service on a variety of… more
- Eversource Energy (East Berlin, CT)
- …of direction\. + Collaborate with Clients, vendors, industry consultants, and senior management to define acceptable service levels + Integrate activities with ... O\-1, etc\.\)\. **Our Team:** We have an exciting opportunity for an IT Supervisor \- Application Development\. This critical role is responsible for leading the… more
- Highmark Health (Hartford, CT)
- … supervisor provides essential quality reports, advice and improvement recommendations to management along all service lines. Identifies work flow issues and ... the Coding Manager within the Coding Department. Assists in the management of daily operational processes, including: optimization of work assignments, timekeeping… more