- State of Massachusetts (Chelsea, MA)
- …with a wide variety of state agencies and private entities. *Position Description:* The CSS Customer Service call center is located in Chelsea and ... customer issues that cannot be resolved at the call center by summarizing the customer...appropriate regional staff for follow-up action, and updating the customer service statistical database. * Maintains data… more
- Tufts Medicine (Boston, MA)
- …1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Duties and Responsibilities:** The duties and ... as a key communicator. Promotes company's commitment to superior customer service . This position is responsible for...office. + Answer calls that come in to the call center and dispatch these calls out… more
- Pearson (Boston, MA)
- …+ High School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very ... in making decisions as part of the recruitment process. **Job:** CUSTOMER SERVICE **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME… more
- State of Massachusetts (Everett, MA)
- …o Superb attention to details & be able to meet deadlines o Customer service training or previous Call Center experience o Knowledge in Licensure ... apply and identify your strengths in these areas. The Call Center Representative is an integral part...programs in accordance with business plans to provide quality customer service to all customers. o research… more
- Tufts Medicine (Boston, MA)
- …**:** 1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Preferred Qualifications** **:** 1. Two (2) ... years of customer service or call center experience working in billing, collections, or insurance. 2. Bilingual **Duties and Responsibilities** **:** The… more
- Tufts Medicine (Lowell, MA)
- …**:** 1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **What We Offer:** * Competitive salaries & ... This an awesome opportunity for a Customer Service Clerk to be part...and courteously answer calls that come in to the call center and dispatch these calls out… more
- Fresenius Medical Center (Lawrence, MA)
- …REQUIRED SKILLS:** + 2 - 4 years' related experience. + Demonstrated experience in a customer service , call center or clinical environment required; ... basis. In this capacity, the Support Technician provides outstanding customer service through effective and timely communication....Must be available for inclusion in a rotating 24-hour call coverage schedule. + Must be available to work… more
- Fresenius Medical Center (Waltham, MA)
- …have excellent communication skills. + Prior experience in medical/laboratory customer service setting. + Prior call center experience and/or multi-line ... laboratory results (reports). **PRINCIPAL DUTIES AND RESPONSIBILITIES** + Accountable for outstanding customer service to all external and internal customers. +… more
- Fallon Health (Worcester, MA)
- …School Diploma **License/Certifications:** N/A **Experience:** + Minimum of one year Customer Service experience in a call center environment + Computer ... continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, life experiences,… more
- Dentsply Sirona (Waltham, MA)
- …**Experience** : + High school diploma, required. + Minimum of 2 years of Customer Service , Call Center support or equivalent **Qualifications:** ... Primarily responsible for providing delightful, first contact resolution and premium customer service for all internal and external customers including… more
- TEKsystems (Boston, MA)
- … center , Data entry, Inbound call , Customer support, Health care, Customer service call center , Insurance Top Skills Details Customer ... attitude 5. Good tenure 6. Near perfect Attendance needed Customer Service Reps are taking 200 calls... service , Call center ,Data entry,Inbound call Additional Skills & Qualifications Reliable- On time Good… more
- State of Massachusetts (Boston, MA)
- …* Superb attention to detail and ability to meet deadlines * Customer service training or previous call center experience, highly desired * Knowledge ... Representative who is fluent in Spanish. The Contact Center Customer Service Representative is...* Comfort working in a high volume and fast-paced call center environment * Ability to answer… more
- Fallon Health (Worcester, MA)
- … service . In addition, the Service Coordinator will attain the targets for a customer service call center as set by FCHP. These targets will be ... requested. + Responsible to provide first response to inbound call center . Handles calls from providers and...benefit/claims/referral questions in support of the Customer Service function. + Manage the Call Tracking… more
- Lowe's (Wilmington, MA)
- …+ Previous experience in Home Delivery or Market Delivery operations. + Proficient in customer service , call center operations, customer ... team members in-office to solve logistic challenges and deliver an exceptional customer experience. Your contributions directly affect customer satisfaction and… more
- Owens & Minor (Worcester, MA)
- …* High School Diploma or equivalent required * 1-2 years of customer service experience required * Call center experience preferred **KNOWLEDGE, SKILLS ... platforms * Ability to learn Byram products and therapies * Strong customer service skills with the ability to resolve patient concerns * Demonstrate soft… more
- Eastern Bank (Lynn, MA)
- …or related knowledge/skills base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred + ... serves as first line response for the basic incoming customer calls. The Customer Support Specialist must...and services. Must maintain a thorough knowledge base of bank/ call center products, services, policies, and procedures.… more
- Sharecare (Boston, MA)
- …service environment, required + At least one year of experience in a customer service or call center environment or a minimum of 2 years experience in ... interacting with people and be committed to providing stellar customer service and empathetic guidance for members...via phone, email, and text + Assist in inbound call center as needed **Specific Skills/ Attributes:**… more
- WellSense (Manchester, NH)
- …work, or related area (preferred) **Experience Required:** + Experience in either a high-volume customer service call center , data entry office, or ... health care office administration department **Preferred/Desirable:** + Prior customer service / call center experience + Prior work with Medicaid… more
- WellSense (Manchester, NH)
- …**Experience Required:** + Two years of office experience, specifically in either a high-volume customer service call center , data entry office, or ... health care office administration department **Experience Preferred/Desirable:** + Prior customer service / call center experience, such as 211 the… more
- CenterWell (Boston, MA)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more