- RWJBarnabas Health (West Orange, NJ)
- Application Lead , Digital Customer Experience , Full time, Hybrid, New JerseyReq #:0000179883 Category:No Category Assigned Status:Full-Time Shift:Day ... Short Hills Road, West Orange, NJ 07052 Job Overview: The Digital Customer Experience Application Lead is primarily responsible for providing day-to-day… more
- Guardian Life (New York, NY)
- **Position Summary** The CX Training Lead is responsible for championing the strategic development and execution of learning and organizational development ... design. You have outstanding facilitation, organizational, planning, and presentation skills to lead productive meetings and workshops. You are a change advocate and… more
- Crate & Barrel (Jackson, NJ)
- …for advancement on the sales team. A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated functional team and manage associate ... mindset to join our team as a Team Leader, Customer Experience & Outreach Your upbeat attitude...of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals -… more
- OneMain Financial (New York, NY)
- …+ Own the strategic product vision of Financial Wellness within OneMain's multi-product digital customer experience . + Lead the development and execution of ... think about and use financial products. We use a customer -first approach to develop incredible features and experiences that...of instinct, analytics, empathy, influence, and personal drive to lead your team to build and ship creative solutions… more
- ABM Industries (Edison, NJ)
- …applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... of a handling heavy workload of calls + Upon receiving a customer complaint, follow systematic questioning techniques and relate answers to the functioning… more
- Mediavine (New York, NY)
- …engineering and operations teams to integrate successful marketing strategies and enhance customer experience + Lead a high-performing marketing team, ... differentiation, and company growth. In this role, you will lead a team of marketing professionals to contribute to...degree preferred + 15+ years of relevant and progressive experience in Marketing, Sales, Partnerships or other related GTM… more
- ABM Industries (Burlington, NJ)
- …applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... and/or exceeding expectations + Assures the highest quality of customer satisfaction + Assists with Training and Development +...the Supervisor + When the Supervisor is present, the lead worker may be responsible for directing smaller work… more
- Bristol Myers Squibb (New Brunswick, NJ)
- …to prioritize accounts and develop strategies for key accounts. + Ensure continues customer experience improvement. + Lead financial and program planning ... + Ability to coach TASs in core competencies: (eg, scientific agility, customer experience , patient centricity and mindset, digital agility, analytical mindset).… more
- Shake Shack (New York, NY)
- …digital roadmap with an eye for quick wins, revenue impact, and improved customer experience . Lead the prioritization of epics/features/stories within the ... kiosk channels. The role includes oversight of Digital User Experience and experience design. The right candidate...with key inputs from Finance. + Hire, coach, and lead a high-performing team of digital product managers with… more
- Under Armour, Inc. (Elizabeth, NJ)
- …footwear sales by providing the customer with an exceptional shopping experience . The Lead Associate, Footwear maximizes footwear sales by delivering ... count on our Lead Associate, Footwear to:** + Provide an exceptional customer service experience that is unique to Under Armour + Bring out the best in each… more
- Insight Global (New York, NY)
- …across the customer lifecycle, which includes the Shopping, Onboarding, and Managing customer journeys. The Lead Experience Manager is responsible for ... Job Description 5-7 years of experience as a Lead Experience...experiences for customers. Your job will involve understanding our customer needs and stakeholders while creating strategies and leading… more
- Amazon (New York, NY)
- …seeking a Technical Program Manager obsessed with improving AWS Billing processes and customer experience . You will lead discussions with service, ... cost management solutions. * Drive process optimization, balancing technology use, customer experience , and business flexibility * Navigating complex, ambiguous… more
- Sponsors for Educational Opportunity (SEO) (New York, NY)
- …and stakeholders. You are both a self-starter and a team player who centers the customer experience and lead with empathy above all else. + Critical ... about security monitoring and automation of our systems. + Customer Service + Provide hybrid onsite support coverage during...Program technical staff QUALIFICATIONS + 5+ years of direct experience with Windows and MAC Administration in roles with… more
- Mount Sinai Health System (New York, NY)
- …Performance Improvement Efforts * Actively seek and identify ways to provide an improved customer and patient experience . * Lead and mentor process ... office + Demonstrated intermediate or higher proficiency and/or understanding, knowledge and experience in ambulatory settings. + Ability to lead and mentor… more
- Sanofi Group (Bridgewater, NJ)
- …to maximize the impact of marketing campaigns, achieve target KPIs, and drive a customer experience aligned to the wider omnichannel ambition. As part of these ... **Job Title:** Senior Director, Customer Engagement Lead - NA Omnichannel...clear, simple, and compelling manner to senior leaders + Experience influencing without direct authority + Budget management … more
- ServiceNow, Inc. (New York, NY)
- …million learners by 2027. The ServiceNow University marketing team is looking for an experienced Customer GTM Lead to join their high performing team. This is a ... and scale the Go-to-Market (GTM) attainment of our training services organization ( Customer Acceleration), contributing to ServiceNow's overall goal of reaching 3… more
- Amazon (New York, NY)
- …broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the various critical phases of the ... will possess a deal strategist and negotiator background, and experience in technology sales with customers and partners, and...on the competitive situation, create an actionable strategy, and lead engagement with the customer . Structure: You… more
- Burlington (North Brunswick, NJ)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Google (New York, NY)
- …+ Experience identifying and recommending ways to improve product and customer strategy. + Experience in Video Advertising. Preferred qualifications: + ... campus. Minimum qualifications: + Bachelor's degree or equivalent practical experience . + 8 years of experience in...of Google's ad products and how they apply to customer needs. + Ability to motivate teams, with a… more
- Snap Inc. (New York, NY)
- …etc. + Conduct surveys, interviews, and other research methods to understand customer experience , needs, pain points, behaviors, and preferences + Develop ... Spectacles (https://www.spectacles.com/) . We are looking for an SMC Customer Insights Lead to join Snap Inc....data-driven and creative environment If you are passionate about customer experience , have a strong track record… more