- Intuit (New York, NY)
- …and Mailchimp. This role requires a strategic, analytical thought leader to steer our Voice of Customer (VoC) program, which measures trends in customer ... how we can improve quality of insights while reducing burden on the customer + Lead high visibility, complex projects - design learning plans and synthesize… more
- Coinbase (Trenton, NJ)
- …connection, and alignment. Attendance is expected and fully supported. We're looking to hire a Senior Staff Software Engineer to join one of our teams within the ... start with automating two key areas with Agentic AI: Customer Support and Compliance, 2) incorporate learnings from this...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- American Express (New York, NY)
- …Express. **How will you make an impact** **in** **this role?** We're looking for a Senior Staff Engineer, Commercial AI/ML to be the technical leader for AI in ... as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact,...the technical strategy for implementing AI at scale across customer facing and internal use cases for GCS +… more
- Coinbase (Trenton, NJ)
- …and delivering quality at scale via the Coinbase Design System (CDS). As a Senior Staff Product Designer you'll contribute to our mission, vision and strategy ... through a deep understanding of our customer and business needs. You will develop optimal user...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Coinbase (Trenton, NJ)
- …loyal customers with advanced knowledge of the cryptocurrency space. As a Sr. Staff Product Designer, you will contribute to our mission, vision, and strategy ... through a deep understanding of customer and business needs. You will develop optimal user...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Amazon (New York, NY)
- …stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all ... Description The Senior Brand Strategist drives global brand and creative...with Brand Insights team to conduct, analyze, and synthesize customer and creative research to inform brand and marketing… more
- Sinclair Broadcast Group (New York, NY)
- …+ Facilitation across management and staff levels. Co-location and virtual. + Voice of the Customer data collection and analysis. + Service Model development ... Practice desired. Must have track record of success in Voice of the Customer (VOC) and ...the VP Enterprise Transformation and work within the CIO's senior management team. **Specific Duties:** + Lead and promote… more
- Mount Sinai Health System (New York, NY)
- …* Thrive in fast-paced work environments * Seek to improve the status quo The Senior Director - Customer will lead the growth and success of Mount Sinai ... Solution's direct to customer business by leading new growth opportunities through direct-to-union, employer, and/or partner sales or account management. The… more
- Confluent (Trenton, NJ)
- …and advocate for the customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Planned Parenthood of Greater New York (New York, NY)
- POSITION SUMMARY The Senior Revenue Cycle Data Analyst plays a critical role in analyzing revenue cycle data, optimizing processes, and providing insights that drive ... financial analysis. . Ability to lead and advise cross-organization workgroups. . Customer service and interpersonal skills and the ability to coordinate work with… more
- MongoDB (New York, NY)
- …around platform investments 12-18 months ahead of market demand + Champion the Customer & Innovation: Act as the voice of customers building mission-critical ... This team operates at the intersection of infrastructure innovation and customer impact-building the foundational platform capabilities that will define how… more
- Oracle (Trenton, NJ)
- …search, and RAG, redefining healthcare experiences for both patients and clinicians. As a senior member of technical staff (IC5), you will play a leading role ... web development: React, Preact, Nginx, CommonJS/RequireJS Disclaimer: **Certain US customer or client-facing roles may be required to comply with… more
- Amazon (New York, NY)
- …track progress and manage through obstacles to achieve your objectives * Serve as the voice of the customer , and pursue new and innovative solutions that will ... stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all… more
- Amazon (New York, NY)
- …stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all ... roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to...to be omnichannel, it provides a seamless experience across voice and chat for your customers and agents leveraging… more
- Medtronic (Manhattan, NY)
- …experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and ... quality in our products, processes and systems by being accountable, having a voice , and taking action. We are seeking a committed professional to join our team,… more
- American Express (New York, NY)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... and Resy businesses, US Consumer Banking, and best-in-class marketing programs across customer , prospect, and partner channels. The USCS team is focused on making… more
- US Tech Solutions (New York, NY)
- …test, learn, and identify the most compelling and effective messaging to drive customer acquisition and engagement. The ideal candidate is a strategic thinker who is ... for new and existing features. + **Insights-Driven Strategy:** Act as the voice of the consumer, synthesizing market trends, competitive analysis, and raw consumer… more
- Bristol Myers Squibb (Princeton, NJ)
- …institutions worldwide in collaboration with MEG and Translational team + Be the voice of Medical to inform and accelerate decision making and governance for ... have experience interfacing with translational medicine /diagnostics + Experience in a customer -facing role with thought leaders and key customers in the early… more
- Coinbase (Trenton, NJ)
- …Foundations (ie Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure). We are looking for a Staff ... team * Collaborate with engineers, designers, product managers and senior leadership to turn our vision into a tangible...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Coinbase (Trenton, NJ)
- …other members of the data science organization * Act as a *thought partner* for senior leadership to help guide our product development process *What We Look For In ... industries. * Specific experience working pricing models, marketing attribution, or customer LTV modeling. * Familiarity with the unique opportunities and challenges… more