- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service … more
- CoreSite (Chicago, IL)
- …and fiber installation, transmission methods and media, electrical theory, and customer service . A Tier 2 technician will gain working knowledge of ... that internal customer demands are met. A Tier 2 technician requires the following skills:...through resolution. + Perform and complete work orders and customer service tickets in a timely manner… more
- Veralto (Chicago, IL)
- …**The essential requirements of the job include:** + 1- 2 years in an HR, Customer Service or Shared Services role + High School Diploma or equivalent + ... The Role** We are seeking a **Regional Human Resources Service Partner** to enhance the Human Resources Shared Services...database, FAQs, and training materials. + Escalate cases to Tier 2 and Tier 3… more
- RKON (Chicago, IL)
- …and proven experience with Microsoft 365 and Teams. Must possess above average customer service , organizational, verbal and written skills. The goal of End ... do not contact. Responsibilities Include: + Provides world class customer service by acting as a ...ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service … more
- RKON (Chicago, IL)
- …impacting issues as well as applying changes or modifications to existing support customer environments to maintain both quality of service and security ... About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing...and rewarded-a key reason for the extraordinary level of service we deliver to our customers. RKON does not… more
- International (Lisle, IL)
- …chat sessions or case system, including Tier 1 and Tier 2 support levels. + Resolves customer concerns raised during installation, operation, maintenance ... support Minimum Requirements + Bachelor's degree + At least 8 years of customer service experience and technical product knowledge + At least 1 year of lead… more
- Rush University Medical Center (Chicago, IL)
- …case. **Summary:** This position acts as the first point of contact within the Employee Service Center (ESC) Customer Service team for issues and requests ... Chicago, Illinois Business Unit: Hospital: Rush University Medical Center Department: Employee Service Center **Work Type:** Full Time (Total FTE between 0.9 and… more
- Eaton Corporation (Chicago, IL)
- …headfirst into real-world problems, honing the skills you need to develop into a top- tier leader. Your assignments are more than tasks and busy work, they're your ... degree) with a $10,000 sign on bonus. This Field Service Engineering role includes a company vehicle and eligibility...August of 2025 * Minimum overall cumulative GPA of 2 .8 * Minimum of one internship/co-op experience or an… more
- Sinclair Broadcast Group (Chicago, IL)
- …Connected TV (CTV), and other omni-channel advertising solutions, to mid-market, tier 2 , independent advertising agencies, and local media companies. ... sales targets. Identify key prospects and cultivate strong relationships with mid-market, tier 2 , independent advertising agencies and local media companies. … more
- Proven IT (Tinley Park, IL)
- …to detail + Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a self-motivated individual with a ... engage directly with users through face-to-face interactions, delivering exceptional service and ensuring their needs are met with professionalism...as a team with Tier II and Tier III to solve a customer 's issues.… more
- CoreSite (Chicago, IL)
- …+ Provide physical security within the CoreSite premises. + Provide day-to-day exceptional customer service and support. + Incident escalation and report writing ... the ability to regularly work from 6:00 am to 2 :30pm CST Sunday - Thursday. Mechanical responsibilities will include...and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV… more
- SAIC (Matteson, IL)
- **Description** IT Support Specialist - Senior + Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, ... and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system...side engineers. + Ability to act independently in a customer environment, as well as the ability to engage… more
- Elkay (Downers Grove, IL)
- …documentation and knowledge sharing across all of IT. + Perform the standard functions of a Service Desk technician and tier 2 site support + Maintain and ... IT support in a large enterprise environment. A strong customer service mindset is the key to...system upgrades, deployments, and troubleshooting. **Qualifications/Requirements** + Minimum of 2 + Years of experience as a IT client support… more
- Southern Company (Naperville, IL)
- …strong sourcing, negotiation, and supplier management skills + Must demonstrate strong internal customer focus and commitment to customer value + Committed to ... a high level the Southern Company contracts manual; specifically, sole-sourcing, Tier II language, and negotiation requirements _Business Acumen:_ + Accountable for… more
- Cengage Group (Chicago, IL)
- …any unexpected events or issues that may affect attendance or performance. **Experience** + 1- 2 Years Experience in Customer Service + Bilingual - Fluently ... we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ The Tier 2 - Student Advisor is a critical role… more
- Sinclair Broadcast Group (Chicago, IL)
- …to local Tier 3 dealerships is needed, and experience/contacts with regional Tier 2 associations is beneficial. Existing contacts within the auto industry ... company capabilities + Collaborate with team members to ensure sales and service excellence for all owned accounts + Track revenue-generating activities within the… more
- CH Robinson (Lisle, IL)
- …your customer portfolio as part of an accelerated training track, ensuring service delivery aligns with customer commitments. As a brand ambassador, you'll ... order statuses and initiates corrective measures during exceptions + Leverage Navisphere 2 .0, with demonstrated ability to create customer and supplier logins… more
- Kyndryl (Chicago, IL)
- …Kyndryl customers. This role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes ... + **Business Development:** Identify and pursue new business opportunities, build strong customer relationships, and expand the SAP portfolio across the region. This… more
- Crash Champions (Orland Park, IL)
- …of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs ... Ability to: + Read and understand factory and non-factory service information + Perform and analyze vehicle health analysis...factory or non-factory software + Perform all level 1, 2 , and 3 calibrations (Static & Dynamic) + Diagnose,… more
- CoreSite (Chicago, IL)
- …is for the Day Shift which includes the hours of: 6:00am - 2 :30pm CT Mechanical responsibilities will include chilled water systems and components, HVAC systems ... main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet...of CoreSite's Data Center Operations Qualification Program to the tier level at which you are hired within the… more