- The Hertz Corporation (Salt Lake City, UT)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Salt Lake City, UT)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Michaels (Park City, UT)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PARK CITY, UT Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Lumen (Salt Lake City, UT)
- …We're seeking a **Sr. Lead Product Manager , AI, Agentic Capabilities & Customer Experience ** to define and execute the strategy for bringing **advanced and ... role is about building the next generation of digital service, moving the customer experience from **interaction-first to resolution-first** , by leveraging **AI… more
- Coinbase (Salt Lake City, UT)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Capital One (Salt Lake City, UT)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Salt Lake City, UT)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Salt Lake City, UT)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Salt Lake City, UT)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Acosta Group (Salt Lake City, UT)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve… more
- UKG (Salt Lake City, UT)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- UKG (Salt Lake City, UT)
- …expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise ... modules. **Preferred Qualifications:** * Proven track record of building and growing customer relationships in an Enterprise territory. * Experience building… more
- ISC2 (Salt Lake City, UT)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Salt Lake City, UT)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Brivo (Lehi, UT)
- …with customers and end users and cultivating new ones, ensuring a seamless customer experience and contributing significantly to our sales momentum. This is ... Summary As a Customer Success Manager , you will play... customer relationships, ensuring a seamless and exceptional customer experience + Maintain regular communication with… more
- Proofpoint (Salt Lake City, UT)
- …little or no direction, and above all a passion for ensuring a world class customer experience . **Your day-to-day** + Guide customers through each phase of their ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that...equivalent + 5 to 10+ years of industry leadership experience in a customer success, sales engineer,… more
- Lucid Software (Salt Lake City, UT)
- …achieve measurable success through the adoption of Lucid's products. As a Sr. Cloud Customer Success Manager (CSM) you will go beyond traditional customer ... better serve customers. **Requirements:** + Bachelor's degree or equivalent experience . + 5+ years in Customer Success,...or equivalent experience . + 5+ years in Customer Success, Technical Account Management, or a similar client-facing… more
- NRG Energy, Inc. (Lehi, UT)
- …Facebook, Instagram, LinkedIn and X. We're looking for a strategic and hands-on Customer Care Recruiting Manager to lead and optimize high-volume recruiting ... efforts for our national Customer Care organizations. In this role, you'll manage a...and market dynamics + Deliver best-in-class candidate and hiring manager experiences through clear communication, timely follow-up, and a… more
- Proofpoint (Salt Lake City, UT)
- …Exceptional in execution and impact. **The Role** We are seeking a highly motivated Customer Success leader who can manage a small team to drive product adoption, ... growth, and long-term customer health **through our partner and reseller ecosystem** .... Success, Channel Management, Account Management, or equivalent SaaS experience + Technical knowledge of Cybersecurity products with Proofpoint… more
- PulteGroup (Salt Lake City, UT)
- …equivalent + Bachelor's Degree preferred + Minimum of 1-2 years of customer service, warranty experience , or equivalent preferred Required Licensing, ... Schedule, organize, and execute service work through vendors collaboratively with the Customer Care Coordinator. + Manage trades to completion of service requests to… more