- Advance Financial (Johnson City, TN)
- First impressions are everything and we trust our Customer Care Agents to make great ones. They help resolve issues the first time a customer calls and ... our products and services, take payments and offer outstanding customer support + Verify and update customer ...outstanding customer support + Verify and update customer account information as necessary + Meet daily, monthly… more
- Advance Financial (Johnson City, TN)
- …Answer questions about our products and services, take payments and offer outstanding customer support + Verify and update customer account information as ... necessary + Meet daily, monthly and quarterly metrics based off customer service-related measures + Identify and escalate customer calls with complex issues +… more
- H&R Block (Johnson City, TN)
- …successful. It would be even better if you also had + CPA or Enrolled Agent certification + Experience completing complex tax returns + 5+ years of experience in ... via phone, email and chat + Experience utilizing effective customer service techniques + Analytical and problem-solving skills +...building a Connected Culture - one in which trust, care , and connections are how we work together as… more