- State of Massachusetts (Boston, MA)
- …**Department of Workforce Development* **Title:** * Manager of Customer Engagement and Experience * **Location:** *Massachusetts-Boston-100 ... Manager of Customer Engagement ,...1. Otherduties asassigned Knowledge, Skills, and Abilities Public Sector Customer Service: Experience providing direct customer … more
- Takeda Pharmaceuticals (Boston, MA)
- …CRM, and RTE. **How You Will Contribute:** This intern will report to the Sr. Manager of Customer Engagement in the Franchise Marketing business Unit. During ... business functions. The teams are divided into access, Professional engagement , and customer engagement . The...PDT and USBU and beyond based off intern interest ( manager to provide list of people intern should reach… more
- CVS Health (Woonsocket, RI)
- …for activation across benefit innovation, engagement , and improve overall member experience . Identify key customer cohorts and develop strategies to maximize ... Analytics, Business Intelligence in Marketing, Promo, RX Growth, and Customer Insights. Sr. Manager of Customer...the ability to create business cases + Passion for customer experience and data-driven understanding of … more
- Trellix (Boston, MA)
- …on risk mitigation or escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in a Cybersecurity/SaaS ... **_Job Title:_** Customer Success Manager **About Trellix:** Trellix...for our customers with a focus on transformation and engagement to promote a successful experience with… more
- Amazon (Boston, MA)
- …of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... variety of projects for customers and partners, providing collective experience from across the AWS customer base...and delivery goals and targets. - Senior level executive engagement , relationship management and advisory experience -… more
- Amazon (Boston, MA)
- …of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best...and delivery goals and targets. - Senior level executive engagement , relationship management and advisory experience -… more
- Wilson Language Training (Boston, MA)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... part of the ongoing improvement cycle + Ensure high customer engagement and satisfaction as measured by...health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Iron Mountain (Boston, MA)
- …will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager ** Iron Mountain is seeking a Digital Customer ... can optimize their activities using the product. The Digital Customer Success Manager role is responsible for... journey mappings to effectively track and monitor a customer 's success + Conduct regular engagement sessions… more
- Amazon (Boston, MA)
- …standards across the enterprise IT landscape. - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer … more
- Pegasystems (Boston, MA)
- Product Marketing Manager - Pega Customer Decision Hub Job Category: Product Management Location: US - Massachusetts - Remote + ShareCopying **Picture Yourself ... teams to optimize content for SEO and social media engagement . + Leverage customer insights to improve...experience in product marketing, preferably in B2B SaaS, customer decisioning, or marketing automation solutions. + Strong knowledge… more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Lumen (Boston, MA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Care Manager IV is the single point of contact for assigned customer ... proactively with sales and sales engineers on the pre-sales engagement process to ensure product compliance and solutions definition...+ * Bachelor's Degree or minimum, 3-5years of related experience * Customer service, problem solving and… more
- Trellix (Boston, MA)
- …and third-party partners to deliver services to customers. + The Engagement Manager will serve as a customer interface and will plan, manage, and ... persistently threatens organizations across all industry sectors. The Threat Intelligence Engagement Manager will collaborate with customers to enhance their… more
- Merck (Boston, MA)
- …and manage the Regional Cardiovascular Lead team, driving the transformation of our customer engagement strategies within the US Pharma - Chronic Care business. ... (RCL), providing direction and support in shaping and executing customer engagement strategies. + Recruits, develops, and...+ 3+ years of Scientific and Clinical Thought Leader Engagement experience in the healthcare industry. \#RCL… more
- FranklinCovey (Boston, MA)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... to client engagement process **Basic Qualifications** + 7+ years of experience in training and talent development at organization or division level. + 3+… more
- GCG (Boston, MA)
- …**Branch Engagement Managers** to join our **Low Voltage team** . As a Branch Engagement Manager , you'll report to the Low Voltage Program Manager and ... (50% to 75%) is required.** **What you'll do** **Branch Engagement (80%)** + Establish and nurture relationships with branch-level... + Proven ability to build and maintain strong customer relationships + 2-5+ years of experience … more
- CVS Health (Woonsocket, RI)
- …improvement, proactively identifying opportunities to enhance operational efficiency and colleague/ customer engagement , influencing senior leaders to continue to ... improvement, proactively identifying opportunities to enhance operational efficiency and colleague/ customer engagement . **Stakeholder Influence and Change Management**… more
- Chewy (Boston, MA)
- … programs. **What You'll Need** + 3-5+ years of app / customer engagement marketing and/or paid marketing experience . + Mobile app experience for ... Manager to help drive app installs, increase app engagement , and continue to make the Chewy app the...experience with app specific attribution (MMP's) and app engagement tools. (Braze and Appsflyer a plus) + … more
- J&J Family of Companies (Boston, MA)
- Johnson & Johnson is recruiting for a field-based Site Activation CAR-T Senior Manager , Cell Therapy Experience Lead to support the United States. This is a ... Johnson, we all belong. The Site Activation CAR-T Senior Manager , Cell Therapy Experience reports into the...to shape and deliver a team comprised of field-based customer facing Cell Therapy Experience Leads (CTELs)… more
- US Bank (Boston, MA)
- …the benefit of the user experience . ADOPTION + Prove out the digital experience solution by measuring customer engagement , flow completion and share of ... digital adoption and retention, creating loveable experiences that drive raving fans. CUSTOMER EXPERIENCE RESEARCH, INSIGHT AND EXECUTION + Identifies initial… more