- Trinity Health (Livonia, MI)
- …during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor ... authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications. + Demonstrates an ability to understand the customer's needs through developed listening and trouble shooting skills. Conveys… more
- Robert Half Technology (Livonia, MI)
- … Help Desk /Service Desk Analyst . This role focuses on providing IT ...* A minimum of 2 years experience in a Help Desk Analyst role or ... users within a dynamic industry. Responsibilities: * Provide basic IT support to ensure smooth daily operations. * Manage...ensure smooth daily operations. * Manage and resolve service desk tickets in a timely manner. * Assist in… more
- Molina Healthcare (Ann Arbor, MI)
- …these services to the enterprise. The candidate should be an experienced hands-on analyst that will help implement, support and maintain our business ... regression testing for business applications. The candidate will work closely with IT business analysts to deliver services and will support key business… more