- Amazon (New York, NY)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Amazon (New York, NY)
- …of Ad CX . Key job responsibilities This role focuses on Prime Video Ad Customer Experience ( CX ), with the following responsibilities: * Establish Ad ... to managing and optimizing supply in order to protect customer experience , maximize revenue opportunities, and drive...pivot tables) - Experience managing teams - Experience communicating results to senior leadership -… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …solutions. + Act with an enterprise-wide view, ensuring broader considerations and the customer experience are contemplated. + Bring up to Contract Operations ... **Job Description Summary** Reporting to the Sr . Manager, Contract Operations, this position functions as...contract pricing. + Implement opportunities to improve the overall customer experience . + Understand and support business… more
- Sanofi Group (Bridgewater, NJ)
- …As part of the Business and Technology Modernization team, we are looking for a Customer Experience ( CX ) leader who will be in charge of delighting ... and retention. + Prepare and present regular reports on customer experience metrics to senior ...change (essential) + Experience with CRM systems, CX platforms and customer service technologies (essential)… more
- Bristol Myers Squibb (Staten Island, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... in their personal lives. Read more: careers.bms.com/working-with-us . Position: Senior Therapeutic Area Specialist (TAS) Therapeutic Area (TA): Psychiatry...BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by… more
- Amazon (New York, NY)
- …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... achieve Amazon's Climate Pledge goals. We are seeking a Sr . Continuous Improvement Engineer to join the WW Continuous...analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role… more
- Citigroup (New York, NY)
- The CX Analytics Sr Analyst is a...various data sources and tools to monitor the omni-channel customer experience . Assist in the rollout of ... journey based Customer experience . Provides input on the structure of journeys and...Successfully interacts with various levels within the organization, including senior management. Promotes a culture of collaboration and teamwork… more
- Amazon (New York, NY)
- …Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience ( CX ) quality assurance program. This role is critical in ... services meet the highest standards of quality and user experience before reaching our customers. As Senior ...responsibilities - Manage and optimize daily operations of the customer experience review process. - Coordinate and… more
- Chobani (New York, NY)
- …opportunity to shape the way people interact with our brands beyond traditional customer experience ( CX ) channels within a fast-growing, purpose-driven ... experiential retail & hospitality concepts, major tradeshows, pop-ups, seasonal activations, customer experience center, public events, specialty projects, and… more
- Amazon (New York, NY)
- …and non-Prime, customer -facing delivery programs such as Same-Day delivery, and the customer experience ( CX ) features presented to millions of customers ... that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA - Knowledge of SQL/ETL -… more
- Amazon (New York, NY)
- …recommendations that improve senior -leader account decision-maker experience (ADMX) and customer experience ( CX ) - Define and scale new business ... The Amazon Device Solutions (ADS) team is seeking a Senior Account Manager to drive complex account relationships and...equivalent experience - 6+ years of relevant experience in account management or related customer -facing… more
- Amazon (New York, NY)
- …(2) Raising the high bar for and influencing the enhancement of the end PVC customer experience ( CX ) across our storefront and out-of-app experiences (eg ... build playbooks to scale proven strategy/hypothesis. The successful candidate has customer lifecycle and/or acquisition marketing experience and has demonstrated… more
- CIBC (New York, NY)
- …Hours** 40 **Skills** Business Effectiveness, Business Processes, Capital Markets, Critical Thinking, Customer Experience ( CX ), Customer Service, ... plans of a select group of institutional and corporate clients identified by Senior Capital Markets Management ("Target Clients"). The coverage model will serve to… more
- PNC (Fairfield, NJ)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience ( CX ), Customer Loyalty, Decision ... opportunity to contribute to the company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you...help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an… more
- Warner Bros. Discovery (New York, NY)
- …to learn more. + Passionate about building and cultivating a best-in-class customer experience . + Strong interpersonal skills and ability to prioritize ... supported, here you are celebrated, here you can thrive. ** CX Data & Insights Analyst** Your New Role As...from stakeholders. The ideal candidate will consistently display a customer first mindset and demonstrate an ability to leverage… more
- CIBC (New York, NY)
- …Hours** 40 **Skills** Analytical Thinking, Business Development, Credit Risk Management, Customer Experience ( CX ), Financial Modeling, Financial Statement ... transactional support for the team, and will gain significant experience working on a wide range of "clubbed" and...and justifiable assumptions and downside cases + Work with senior members of the US Leveraged Finance team and… more
- Capital One (New York, NY)
- …+ Work closely with a team of engineers and business partners to identify customer experience , technical, and operational needs and align on shared priorities + ... New York Manager, Product Management - Authentication & Verification CX Strategy **Fraud - when a customer 's...framework for addressing critical moments + Dotted-line manage a Senior Associate in this space and assist them with… more
- Amazon (New York, NY)
- …org teams and it's many global partners. Key job responsibilities * Defining a CX vision for the shopping experience in partnership with your design team, ... If you have a passion for reinventing the shopping experience and you enjoy the thrill of experimentation, optimization,...is a unique product opportunity to develop a new customer -centric roadmap. Today, most product roles at Amazon are… more
- Sanofi Group (Bridgewater, NJ)
- …critical leadership role within Sanofi, tasked with shaping and implementing a comprehensive customer experience strategy across all of the North American web ... **Job title** : Director, NA Omnichannel Web CX **Location** : Bridgewater, NJ **About the Job**...opportunities in this space + Oversee the delivery of customer experience initiatives to realize customer… more
- Amazon (New York, NY)
- …Define the vision and strategy for high impact products that will enhance the customer experience and drive business success with advertisers * Use creativity, ... Principle Product Management - Tech on the PV Ad CX team, you will lead the charge in defining,..., design, and technology required to deliver an advertising experience that is customer -obsessed, non-intrusive and engaging.… more