- ACROBiosystems Inc. (Boston, MA)
- …cross-functional collaboration and continuous learning. Job Summary The Regional Account Executive/ Manager (Junior to Senior level) role is responsible for leading ... to company growth by developing key accounts, expanding the customer base, and delivering exceptional service. Responsibilities include strategic planning,… more
- NTT America, Inc. (Boston, MA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- SHI (Boston, MA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- MongoDB (Boston, MA)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... **Our ideal candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or other similarly customer -centric… more
- Proofpoint (Boston, MA)
- …motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the ... customer experience. **Your Day to Day** + Drive high levels of customer success through post sales customer engagements, maintaining a strong sense of… more
- Wolters Kluwer (Waltham, MA)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- ISC2 (Boston, MA)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- S&P Global (Boston, MA)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... You will also build skills that support multiple career paths within Customer Success , Relationship Management, Sales, or Product. The environment encourages… more
- S&P Global (Boston, MA)
- **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... The team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or… more
- Brink's (Norwood, MA)
- …in the following: Boston, MA New York, New York Philadelphia, PA Job Summary: As a Customer Success Manager , you will be the primary point of contact for ... , Marketing, Logistics or related field. + 5+ years of experience in customer success , account management, or related roles. + Knowledge of key systems and tools… more
- Lumen (Boston, MA)
- …us as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager , you will serve as a performance ... team by developing strategies for skill development aimed at enhancing customer success , reducing churn, and driving revenue growth. You will collaborate with… more
- Siemens (Boston, MA)
- …communicating reported issues to the R&D team, Product Manager , and Customer Success Manager , ensuring effective cross-functional coordination. + Work ... a meaningful impact with Mendix. Are You a Problem-Solver with a Passion for Customer Success ? Join Our Team! Do you love tackling puzzles? Do you live and… more
- Forrester (Cambridge, MA)
- …the Federal level preferred. As a member of Forrester's digital customer success organization, the Senior Digital Engagement Manager is responsible for the ... build an extraordinary future. **About This Role:** We are looking for a customer success professional who can assist us in growing our existing account base in… more
- iCIMS (Boston, MA)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... () for at-risk customers. + Partner with the Account Manager (AM) on broader account planning and activity tracking...accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across… more
- Capital One (Boston, MA)
- Dealer Success Manager **Dealer Success Manager (DSM)** **As a Dealer Success Manager , you operate as a Strategic Consultant and Customer ... nature of this role, we are looking for a customer -centric individual who can excel at training/driving tool adoption,...regularly worked. Sales Territory: $106,700 - $121,700 for Dealer Success Manager Candidates hired to work in… more
- SHI (Boston, MA)
- …of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable ... return on investment, and are satisfied with their marketing engagement. The success manager will collaborate cross-functionally to curate content, drive growth… more
- CVS Health (Woonsocket, RI)
- …in managing financial negotiations, and a growth and retention mindset. The primary success metrics for this role will be client retention, customer ... Mental Wellbeing's value proposition and aligns it to clients defined success metrics and objectives. + Proactively identifies cross-sell opportunities and ensures… more
- PagerDuty (Boston, MA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Capital One (Boston, MA)
- Strategic Customer Development Manager , Northern CA -...products in the industry. A key part to its success over the course of the next 3-5 years ... Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible)** **Level: … more
- Liberty Utilities (Blackstone, MA)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...and respectful environment is key to individual and company success . We are committed to fully utilizing the abilities… more
