- Sanofi Group (Cambridge, MA)
- **Job title:** Customer Experience Lead **Location:** France , US and Flexibility for other locations will be assessed. 30 % of travel expected **About the ... decision-making process at all levels of the organization. + Lead organization transformation towards a BiC customer ...teams to ensure E2E business continuity. **About You** **Work Experience :** + 10+ years in cross functional leadership, … more
- Kohl's (East Walpole, MA)
- …Support and partner with other associates on merchandising incoming product with a focus on customer experience All Lead roles at Kohl's are responsible ... About the Role As Merchandising Lead you will execute sales floor merchandising, pricing...sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments,… more
- Sanofi Group (Cambridge, MA)
- …and tagging. + Expertise in leveraging digital tools and platforms to enhance customer experience . + Ability to lead and influence cross-functional ... any risks or opportunities in this space + Oversee the delivery of customer experience initiatives to realize customer goals, leveraging qualitative… more
- Sanofi Group (Cambridge, MA)
- …and tagging. + Expertise in leveraging digital tools and platforms to enhance customer experience . + Ability to lead and influence cross-functional ... and Global marketing organizations The **NA Omnichannel Web CX Lead ** role is a critical leadership role within Sanofi,...within Sanofi, tasked with shaping and implementing a comprehensive customer experience strategy across all of the… more
- Burlington (Natick, MA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- ThermoFisher Scientific (Cambridge, MA)
- …Documentation Practices in all record keeping. 2+ years of progressive proven experience preferred. 2+ years in customer service environment. Knowledge, Skills, ... is safe or helping find cures for cancer. Location/Division Specific Information: Customer location Discover Impactful Work: We are seeking an individual to perform… more
- Staples (Framingham, MA)
- …and tools to ensure that end result meets business needs to improve customer experience + Develop regular, impactful communication of progress and impact ... our team. We are seeking a Senior Manager Digital Experience to lead the digital experience...on how our customers shop, they will build and lead a team focused on customer behavior… more
- Takeda Pharmaceuticals (Boston, MA)
- …best of my knowledge. **Job Description** **Global Device & Patient Experience Lead , Facilitated or Conventional Subcutaneous Immunoglobin** **Cambridge, MA** ... from planning and execution to post-launch monitoring and optimization. + Experience conducting market assessments, identifying target customer segments, and… more
- Children's Hospital Boston (Boston, MA)
- …to elevate the overall patient experience . The Lead Patient Experience Representative shall be responsible for: Customer Service + Demonstrates positive ... 75542BRJob Posting Title: Lead Patient Experience Rep- Pediatric Medical...School Diploma/ GED + Minimum 2 years of healthcare experience and customer service experience … more
- Sanofi Group (Cambridge, MA)
- **Job Title:** People and Culture Digital Experience Lead **Location** : Cambridge, Ma or Bridgewater / Morristown, NJ **About the Job** Ready to push the limits ... for the new role of **People & Culture Digital Experience Lead ** . This role is crucial...and managing employee journeys. Leveraging expertise from the digital customer experience team, ensure that P&C processes… more
- M&T Bank (Boston, MA)
- …: Design and facilitate overarching experiences for key stakeholder groups within the customer experience community at M&T that help them learn, develop, and ... **Overview:** As an Experience Design Lead within the Strategy,...sessions with members of the M&T community related to customer experience , design or other related topics.… more
- IQVIA (Boston, MA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- Highmark Health (Boston, MA)
- **Company :** enGen **Job Description :** **JOB SUMMARY** This job takes a lead role in the planning, design and architecture development for the IT infrastructure ... company. Act as a key stakeholder in infrastructure roadmap planning and execution. Lead in the design of IT architecture that fulfills team and business objectives.… more
- Under Armour, Inc. (Boston, MA)
- …SAP ERP project implementations or major cross functional projects is required + 5+ years experience acting as a manager, team lead , project lead , or some ... Lead , SAP Solutions Analyst ** Lead , SAP...the design of innovative, new solutions related to SAP Customer Activity Repository (CAR) and SAP Fiori. You will… more
- Acosta Group (Boston, MA)
- …the latest brand mobile devices, phones, tablets, wearables and accessories. They will lead the way in delivering a transformational experience in-store by ... **DESCRIPTION** The **Future** **Google Inventory Team Lead ** will be expected to support the Assistant...with inventory excellence to create a world class consumer experience in **Google's newest retail store** . Team Leads… more
- Takeda Pharmaceuticals (Boston, MA)
- …Global Oncology **_How you will contribute:_** + Serve as iDAS Business lead for Gastrointestinal (GI) and contribute to creating disease area strategies (DAS) ... these pipeline assets prior to handing them off to commercial teams. + Lead cross-functional global commercial teams to provide input into global product teams for… more
- Sanofi Group (Cambridge, MA)
- …preferred + Demonstrated strategic agility, cross-functional relationship management and strong customer facing experience in launching oncology therapeutics is ... **Job Title:** Head of US Commercial & Global Brand Lead , Alphamedix **Location** : Cambridge, MA **The Head of...process and the role to be played by the customer -facing organization to ensure efficient access to accounts and… more
- GE Vernova (Boston, MA)
- …sizing and integration). Moreover, the ability to engineer design packages when no clear customer specification is provided. + Experience with GE GIS equipment + ... power transmission, or energy trading between independent networks. The Lead Plant Engineer is the plant engineering representative at...Single point of contact for technical issues for the customer and project manager. This is a customer… more
- Confluent (Boston, MA)
- …customer third party risk management and assurance requirements + Coordinate and lead customer audits and assessments + Maintain relations with internal teams ... Will Do:** + Partner with Confluent's GTM teams to lead and drive critical customer interactions and...CIS, NIST, C5, and other regulatory standards + Prior experience reviewing and negotiating security clauses within customer… more
- Amazon (Cambridge, MA)
- …- Experience in building release strategies for seamless app development - Experience as a mentor, tech lead or leading an engineering team Preferred ... your future with us. ABOUT THIS ROLE As a Lead Software Development Engineer, it's up to you to...THE TEAM The Android Apps team creates the unmatched customer experiences on our Audible Android application. By driving… more