- State of Massachusetts (Chelsea, MA)
- …with a wide variety of state agencies and private entities. *Position Description:* The CSS Customer Service call center is located in Chelsea and ... customer issues that cannot be resolved at the call center by summarizing the customer...appropriate regional staff for follow-up action, and updating the customer service statistical database. * Maintains data… more
- Tufts Medicine (Boston, MA)
- …1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Duties and Responsibilities:** The duties and ... as a key communicator. Promotes company's commitment to superior customer service . This position is responsible for...office. + Answer calls that come in to the call center and dispatch these calls out… more
- State of Massachusetts (Everett, MA)
- …o Superb attention to details & be able to meet deadlines o Customer service training or previous Call Center experience o Knowledge in Licensure ... apply and identify your strengths in these areas. The Call Center Representative is an integral part...programs in accordance with business plans to provide quality customer service to all customers. o research… more
- Tufts Medicine (Boston, MA)
- …**:** 1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Preferred Qualifications** **:** 1. Two (2) ... years of customer service or call center experience working in billing, collections, or insurance. 2. Bilingual **Duties and Responsibilities** **:** The… more
- Dentsply Sirona (Waltham, MA)
- …**Experience** : + High school diploma, required. + Minimum of 2 years of Customer Service , Call Center support or equivalent **Qualifications:** ... Primarily responsible for providing delightful, first contact resolution and premium customer service for all internal and external customers including… more
- State of Massachusetts (Boston, MA)
- …* Superb attention to detail and ability to meet deadlines * Customer service training or previous call center experience, highly desired * Knowledge ... Representative who is fluent in Spanish. The Contact Center Customer Service Representative is...* Comfort working in a high volume and fast-paced call center environment * Ability to answer… more
- Intermountain Health (Boston, MA)
- …N/A **EXPERIENCE** **Required** **:** One (1) Year of experience in customer service , collections, or call center environment. **Preferred** **:** Three ... (3) Years of experience in customer service , collections or call center environment. KNOWLEDGE, SKILLS, AND ABILITIES To perform this job successfully,… more
- Lowe's (Wilmington, MA)
- …+ Previous experience in Home Delivery or Market Delivery operations. + Proficient in customer service , call center operations, customer ... team members in-office to solve logistic challenges and deliver an exceptional customer experience. Your contributions directly affect customer satisfaction and… more
- Eastern Bank (Lynn, MA)
- …or related knowledge/skills base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred + ... serves as first line response for the basic incoming customer calls. The Customer Support Specialist must...and services. Must maintain a thorough knowledge base of bank/ call center products, services, policies, and procedures.… more
- Sharecare (Boston, MA)
- …service environment, required + At least one year of experience in a customer service or call center environment or a minimum of 2 years experience in ... interacting with people and be committed to providing stellar customer service and empathetic guidance for members...via phone, email, and text + Assist in inbound call center as needed **Specific Skills/ Attributes:**… more
- Sedgwick (Boston, MA)
- …an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Service Center Specialist- Background in Auto Insurance Required **PRIMARY… more
- CenterWell (Boston, MA)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more
- Dal-Tile Corporation (Westwood, MA)
- …information, order status, pricing, stock check and transportation management in a call center environment. + Provides customer service for a high volume ... School Diploma or GED equivalency required. + 3+ years of call center or customer service experience. + Focus on customer account management… more
- Cardinal Health (Boston, MA)
- …and in-person facilitation (Zoom/Teams) + Background in Healthcare, Medical, Customer Service , or Call Center industries preferred + Proficiency in ... on training needs. **Responsibilities** + Supports global at-Home Solution Edgepark Customer Operations Business: Is responsible for learning programs that support… more
- National Safety Council (Billerica, MA)
- …Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. + ... and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance… more
- Robert Half Office Team (Burlington, MA)
- …in a similar role * Proficiency in answering inbound calls * Demonstrable experience in a call center customer service environment * Strong customer ... Description We are in search of a Customer Service Representative to enhance our team in Burlington, Massachusetts. This role involves handling customer … more
- PPL Corporation (Cumberland, RI)
- …communities today. Overview Reporting to the lead supervisor, the call center supervisor is responsible for promoting a customer -focused culture while ... to plan, coordinate and direct a team within the call center operations service area...the management of transition services agreements for the RI Call Center ensuring performance, customer … more
- Beth Israel Lahey Health (Boston, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... difference in people's lives.** Training for this 20 hour/week call center position typically lasts 8-12 weeks...offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- Tufts Medicine (Boston, MA)
- …requests come through x64357. **II.** PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS **:** + As a call center representative at Tufts Medical Center you will be a ... key member of the hospitality team providing excellent customer service and working in a fast... and working in a fast paced high volume call center that handles multiple hospital services… more
- Beth Israel Lahey Health (Westwood, MA)
- …typing skills 40+ wpm. Knowledge of medical and pharmacy terminology. Call Center and/or telephone customer service experience. 3. Specialty Pharmacy ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more