- Amazon (Boston, MA)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Amazon (Boston, MA)
- …in ways that are rewarding, fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing ... customer orders. In this role on the MSP CX team, you will work directly with operations leaders...used to drive multi-million dollar businesses and reporting to senior leadership * Experience developing and executing/delivering… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr .... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Amazon (Stoughton, MA)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description As a Sr . Operations Engineer, you will lead and manage...Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Software License Management Analyst will provide support for the CCaaS Business… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Solution Architect is a digital enabler and technical individual contributor with… more
- Bristol Myers Squibb (Cambridge, MA)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...care resources. Other perks like tuition reimbursement and a recognition program. If you come across a role that… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer… more
- Evolv Technology (Waltham, MA)
- …the reasons behind what we do. + Build meaningful professional relationships within the Customer Experience Operations ( CX Ops) team, the Technical Sales and ... culture of the team? You will be joining the Customer Experience Operations ( CX Ops)...comprised of 9 team members with a range of experience levels from entry, mid and senior .… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Security team is seeking a highly skilled and motivated Sr . Offensive Security Specialist to join our team. Using...standards within the team **Minimum Requirements:** + 5+ years' experience in offensive security or related field + BS… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... data, identifying trends, preparing recommendations with impact assessments for senior leadership, creating content for employee information sessions and… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts...+ Bachelor's degree in marketing, technology, business, or equivalent experience + Minimum of 15+ years of overall … more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... + Serve as primary FP&A contact for AOG function Senior Leaders, including management of annual budget and periodic...Accounting or Finance or the equivalent years of work experience + Minimum of 6 years of experience… more
- PNC (Somerville, MA)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... opportunity to contribute to the company's success. As a Senior Banker, you will strengthen customer relationships...variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve… more
- Amazon (Boston, MA)
- …are pioneering Gen AI revolution rapidly iterating to deliver high quality Gen AI enabled customer experience . Come join us to the invent the future for our ... the Alexa Conversational Assistants Services (CAS) org is looking for a Senior Applied Scientist with a background in Natural Language Processing, Machine/Deep… more
- Staples (Framingham, MA)
- …and tools to ensure that end result meets business needs to improve customer experience + Develop regular, impactful communication of progress and impact ... You're what binds us together. Our eCommerce team delivers customer -centric site experiences to position Staples as a digital...acumen to join our team. We are seeking a Senior Manager Digital Experience to lead the… more
- Amazon (Boston, MA)
- …lifecycle of large-scale system and application services impacting the health, safety and customer experience of millions of lives. The SDE II should have ... Excellence as an individual contributor. They seek guidance from senior team members when handling difficult tradeoffs and collaborate...work fits into the overall Pharmacy and impacts the customer 's health and CX . Within Partner Services,… more
- Santander US (Boston, MA)
- … Support and others in bringing the narrative to life. + Enable a fantastic customer experience in any channel our consumer chooses to engage with us in. ... with over 160 million customers and 167 years of experience , and we are on a unique mission to...global brand, our proprietary technology, and our passionate existing customer base. As the Director of Product Marketing, you… more