- Amazon (Seattle, WA)
- …driving and creating mechanisms to improve the customer shopping experience. As the Senior Product Manager , Customer Trust, you will be responsible ... & Fitness (F2) is seeking a talented, driven and customer -obsessed Sr . Product Manager...teams and other business groups, and presenting projects to senior leadership on a regular basis - Has the… more
- Amazon (Seattle, WA)
- Description As Principal Product Manager of Customer Success Tooling within the AWS Specialists & Partners (ASP) org, you will be responsible for defining ... * Define the business needs for tooling from a customer success perspective * Partner with senior ...and workflow optimization (eg, predictive analytics to proactively identify customer churn) Product Development & Execution: *… more
- Amazon (Seattle, WA)
- …- Hire, mentor, and develop others. A day in the life As a Senior Product Manager within Customer Service - Social Media, you're building simple ... handles, globally, while protecting their privacy and security? The Customer Service - Social Media organization is looking for...Service - Social Media organization is looking for a product manager who can thrive in a… more
- Amazon (Seattle, WA)
- …human centered design. Our team is looking for a talented and experienced Product Manager to work across CET Technical Development, Operations, UX Design, ... and Delivery Services) and other Amazon teams to improve customer and associate product experiences. Specifically, you...of a product - Experience as a product manager or owner - Experience owning… more
- Amazon (Seattle, WA)
- … vertical and is a major engine of growth for Amazon. BISS is looking for a Senior Product Manager to transform buying and selling experience across our B2B ... dental, and occupational safety categories, focusing on both seller and customer experiences. Drive thought leadership and critical initiatives to enhance how… more
- Amazon (Seattle, WA)
- …Amazon's Customer Experience and Business Trends (CXBT) organization is seeking a Senior Product Manager - Technical (PMT) to shape the future ... the agentic system builder experience? We're seeking a scientifically-inclined Sr . PMT to join our emerging team working with...- Contribute to team study roadmap by synthesizing AWS product plans, customer needs, and industry trends… more
- Amazon (Seattle, WA)
- …The Amazon Business (AB) Acquisition team is seeking a smart, creative, and self-directed Sr Product Marketing Manager to own the Acquisition Email channel ... innovative thinking, strong dive deep skills as well as customer and quality focus. The Sr . PMM...- Experience leading go-to-market for consumer software or hardware product launches - Experience with Excel or Tableau (data… more
- Amazon (Seattle, WA)
- …World-Wide Defect Elimination (WWDE) team is looking for an experienced and highly motivated Senior Product Manager to re-define the way we detect and ... not return to Amazon. Andon Cord empowers our front-line customer service agents to pull a product ...and frugal with maintaining highest standards and scalability. As Senior Product Manager , you thrive… more
- Amazon (Seattle, WA)
- … conversations. The Contact Center Management Solution Team within CET is looking for a Senior Product Manager - Technical to define and execute our roadmap ... implications of your work to frontline operations. Key job responsibilities - Lead Product Definition: Own and drive the customer working backwards strategy,… more
- Amazon (Seattle, WA)
- …the largest and most complex customer service operations in the world. As a Sr . Product Manager -Tech in the Shipping & Delivery Support (SDS) Tech team, ... you will own the product strategy for our first-ever, two-prong conversational artificial intelligence...delivery drivers from Amazon's Flex mobile app and our customer service associates (CSAs), working backwards from their most… more
- Amazon (Seattle, WA)
- …this role, this candidate will build the vision and approach to drive global product and digital transformation, engage with senior leaders to align on ... leaders across functions and geos to deeply understand the product roadmap in the context of diverse customer... product roadmap in the context of diverse customer needs and business requirements. - Develop mechanisms for… more
- Amazon (Seattle, WA)
- …and is a major engine of growth for Amazon. BISS is looking for Sr Product Manager to drive Customer Insights and Promotions strategy. For Customer ... Sr PM will be responsible for understanding BISS customer base, benchmark penetration and growth vs Industry trends...- Experience with feature delivery and tradeoffs of a product - Experience in influencing senior leadership… more
- Amazon (Seattle, WA)
- …deliver the next generation of e-Commerce solutions. We are seeking an entrepreneurial, results-oriented Sr . Product Manager - Technical. In this role, you ... eligibility, and delivery options. You will leverage your deep product management expertise to work backwards from customer...customers, we need you! Key job responsibilities As a Sr . Product Manager - Technical,… more
- Amazon (Seattle, WA)
- …to be defined? The Alexa Customer Journeys team is looking for a Principal Product Manager - Technical with the experience and passion to dive deep and drive ... fast paced environment surrounded by the smartest and most customer obsessed product , engineering, marketing, and data...engage with science and engineering teams daily, and update senior leadership on progress weekly. This is a high… more
- Amazon (Seattle, WA)
- …leadership at our test sites * Identify requirements and capture "voice of the customer " product /service feedback to influence product design and development ... in ways that are rewarding, fulfilling, and fun. The Product Launch team is the primary link between AR...changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer… more
- Amazon (Seattle, WA)
- …gamification tactics to help customers build healthy reading habits. We are looking for a Senior Product Manager - Technical who can strategically unlock the ... Description Join the Books Customer Value team and lead product development for a suite of features that leverage… more
- Amazon (Seattle, WA)
- …product execution. A day in the life A day in the life of an Outbound Product Manager is to analyze customer support requirement for key industries and ... the needs of our customers. We are looking for a senior business development/outbound product leader that can understand customer requirements in specific… more
- Amazon (Seattle, WA)
- … service representatives to improve their skills and knowledge. 4. Support Luxury Stores Product Manager to optimize customer service system as well as ... reports, documentations (WBR, QBR, OP1, Narratives) and presentations to senior management on Customer Service program performance...Service program performance and outcomes. 9. Support Luxury Stores Product Manager to build the north star… more
- Amazon (Seattle, WA)
- …and direct communication with customers to make informed decisions. We're seeking a Sr . Product Manager to oversee major initiatives across PubTech. ... in and get the job done. As a Product Manager , you will be 100% customer focused, understanding their needs and requirements, plus anticipating future trends… more
- Amazon (Seattle, WA)
- …skills to drive product management across AWS Direct Connect's offerings. As a Senior Product Manager - Technical (PMT) you will be responsible for ... customers. We're looking for a Technical Product Manager that's passionate about solving customer problems...globally distributed user-base to map user stories. As a Senior Product Manager - Technical… more