- GE HealthCare (Waukesha, WI)
- …of all key service -related items, including DCAR FMIs, resolution of field & customer escalations , service readiness, NPI milestone signoffs, etc. + Key ... lifecycle to ensure customer satisfaction and loyalty, and secure customer lifetime value. They will develop segment-specific service /consumables business… more
- MetLife (Milwaukee, WI)
- …* Serve as the single point of contact with overall accountability for broker service -related customer inquiries and escalations and work with internal ... * 5+ years related industry experience, such as account management or customer service working in a fast paced, complex environment * Strong group benefits… more
- MetLife (Milwaukee, WI)
- …* Serve as the single point of contact with overall accountability for broker service -related customer inquiries and escalations , and work with internal ... and Skills: * 3+ years related experience, such as account management or customer service working in a fast paced, complex environment * Strong group benefits… more
- Generac Power Systems (Pewaukee, WI)
- …or complaints appropriately to specialized teams + Assists Tier I agents with customer escalations + Maintain Outlook email inbox, calendar, and tasks regularly ... + High School Diploma or GED + 1 year experience in a customer service role or technical troubleshooting + 6 months technical troubleshooting internet support… more
- Techtronic Industries North America, Inc. (Milwaukee, WI)
- …and order replacements as needed to ensure they are readily available for repairs. ** Customer Service Excellence:** + Assist in creating ideas to improve end ... development processes, programs, and operations. + Drive resolution for customer and Milwaukee Field Sales escalations for...is preferred. + 1-3 years of experience in a customer service position is preferred. + Proficiency… more
- Microsoft Corporation (Milwaukee, WI)
- …necessary to facilitate inbound and outbound deliveries. Deals with the escalated issues. Customer Service . Maintains a strong focus to optimize resources and ... Technicians on team. Leverages process knowledge and technical skills to resolve escalations (or further escalate if needed), clear blocking issues, and may enable… more
- BMO Financial Group (Milwaukee, WI)
- …are met as per requirements. + Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients ... enable the sales force to effectively sell, fulfill, and service new and existing individual or portfolio of banking...sustainment of vendor solutions. + Resolves internal, first level customer escalations . + Leads/participates in the design,… more
- The Hertz Corporation (Milwaukee, WI)
- …connectivity and infrastructure. + Excellent Customer Service and IT Service Delivery skills to manage escalations and provide effective service . ... Network Team. This role is crucial for providing exceptional customer service and supporting our Field Network,...Field Networking team to ensure prompt handling of issues, escalations , and requests. + Manage relationships with Circuit Vendors… more
- Centers for Independence (Milwaukee, WI)
- …regulations. This role coordinates with other departments providing customer service support on payment processing information and escalations , managing the ... complex research and troubleshooting of payment issues and + escalations . + Partners with IT as a super user...regular audits and continuous improvement projects. + Provides exemplary customer service to iLIFE's customers, including but… more
- Generac Power Systems (Waukesha, WI)
- …HR and Finance teams, employees or managers, maintaining a high level of customer service . + Exceptional analytical experience for interpreting data, presenting ... role also acts as a team lead for other payroll staff on training, escalations , and monitors the accuracy, timeliness, and completion of bi-weekly and weekly payroll… more
- BMO Financial Group (Milwaukee, WI)
- …media, tablets, Smart phones, online tools, and applications. + Experience in a consultative customer service or sales role, with a drive to deliver a personal ... Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in… more
- CH Robinson (Milwaukee, WI)
- …operational tasks like quoting, load building, shipment activation, and handling order-level service escalations **Process Efficiency:** + Adopt and apply new ... portfolio as part of an accelerated training track, ensuring service delivery aligns with customer commitments. As a brand ambassador, you'll drive positive … more
- Cornerstone onDemand (Milwaukee, WI)
- …+ A results-driven approach with an entrepreneurial mindset and a passion for exceeding customer expectations. + Excellent customer service abilities and a ... success. You will focus on fostering deep relationships, resolving escalations , enhancing customer satisfaction, and uncovering new growth opportunities… more
- All-Stat Portable (Milwaukee, WI)
- …and organizational skills + Excellent interpersonal skills Competencies: + Strong Communication and Customer Service Skills + Peer Relationships + Customer ... territory + Assist with challenging client requests or issue escalations as needed + Prepare for data and paperwork...+ Excellent interpersonal skills Competencies: + Strong Communication and Customer Service Skills + Peer Relationships +… more
- Kanaan Communications, LLC (Milwaukee, WI)
- …issues. + Complete paperwork accurately and report/record work order status updates. + Perform Customer service duties by: + Greeting customers in the home while ... in a professional, courteous manner including when responding to escalations and repeated customer concerns; + Educate...and repeated customer concerns; + Educate the customer regarding product and service usage. What… more
- GE HealthCare (Waukesha, WI)
- …solutions, integrating across product development, functional partners, commercial and service teams. + Analyze market trends and opportunities, translate them ... solution. + Proactively influence portfolio and drive investment decisions balancing customer needs, business strategy, and competitive differentiation. + Drive go… more
- Optiv (Milwaukee, WI)
- …for the program health over the entire program life cycle (on-boarding, service activation, service continuation, renewal, decommission). CELs are also ... management. + Partner with Operations teams to develop and communicate service delivery strategies across multiple internal practices and departments. + Accountable… more
- Centers for Independence (Milwaukee, WI)
- …with disabilities to perform these essential functions.) + Directs exemplary customer service to participants, participant-hired workers, co-workers, vendors, ... **Description** **Job Purpose** : The IRIS Participant Liaison ensures optimal service is provided to participants, participant-hired workers, IRIS Consultant Agency… more
- Microsoft Corporation (Milwaukee, WI)
- …Systems Operations** + Works on advanced tasks (eg, vendor contact, escalations ) independently. Serves as a subject matter expert in critical environments-related ... repair, replacement, and maintenance work, which meets or exceeds Microsoft Service Level Agreement (SLA) requirements. + Utilizes internal computerized maintenance… more
- GE HealthCare (Waukesha, WI)
- …Expertise:** Provide technical support to Installed Base teams for design fixes and customer escalations . + **Full Lifecycle Engagement:** Engage in all phases ... Collaboration:** Work with technical (firmware, mechanical, etc.) and functional teams ( service , program, etc.) to define interfaces and requirements for development… more